Bug 73097

Summary: rpm-4.1 hangs, can't be killed: READ THIS FIRST
Product: [Retired] Red Hat Linux Reporter: Peter van Egdom <p.van.egdom>
Component: rpmAssignee: Jeff Johnson <jbj>
Status: CLOSED WORKSFORME QA Contact:
Severity: high Docs Contact:
Priority: medium    
Version: 8.0CC: aleksey, barryn, bradd+redhat, ddaniels, dhaselho, dhollis, dts, edwardam, herrold, jari.oksanen, jason, jelly+redhatweb, joe, johan.sunnerstig, kekelley, k_wayne, lsof, marius.andreiana, melevittfl, menscher, mherrick, nerijus, nicku, per.starback, redhat-bugzilla, redhat-bugzilla, redhat.com, redhat, rivenburgh, roystgnr, simon, sjdavis, stk, valankar, yaneti, yiango
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2003-03-08 17:48:55 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Peter van Egdom 2002-08-30 18:15:58 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826

Description of problem:
Sometimes RPM crashes while installing - or deinstalling - packages.
( see https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=72543 )

If this happens the RPM process cannot be killed with 
SIGHUP, SIGINT, SIGTERM, or SIGQUIT, only with SIGKILL.

When this happens the RPM database is corrupt and must be fixed.


Version-Release number of selected component (if applicable):


How reproducible:
Sometimes

Steps to Reproduce:
1. Sometimes (really hard to reproduce) RPM crashes on package
   installation or de-installation.
2.
3.


Actual Results:  
RPM crashes and does not respond to the normal kill signals anymore.

RPM has to be killed with SIGKILL, causing RPM database corruption / open lock
files in some cases.

Expected Results:  
RPM shouldn't crash, but even when it does, it should try to clear up the
temporary files.



Additional info:

rpm-4.1-0.81
librpm404-4.0.4-8x.26

Comment 1 Peter van Egdom 2002-08-30 18:27:01 UTC
Just a couple of minutes after I filed this bug report, I succeeded trying
to reproduce it on one of my 'null' machines.

With the following command I managed to reproduce it :

[root@localhost tmp]# while true; do echo -n de-Installing && rpm -ev
redhat-config-kickstart && echo -n Installing && rpm -ivh
redhat-config-kickstart-2.3.3-1.noarch.rpm ; done

ps. (Let this command - or something similar - repeat itself for about
       10 minutes).

- Press CTRL-C a couple of times.
- Then start this command again.

  (sooner or later RPM will not do anything anymore.
  (CTRL-C does not work, kill -9 does).

- note that commands like "rpm -qa" don't work anymore in this state.
   (until the /var/lib/rpm/__db* files are deleted)



Comment 2 J Mora 2002-08-30 19:40:50 UTC
I can confirm this bug in a fresh install of null. Removing /var/lib/rpm/__db*
files and rebuilding the db corrects problem.

rpm-4.1-0.81
librpm404-4.0.4-8x.26
rpm-devel-4.1-0.81
rpm404-python-4.0.4-8x.26
redhat-rpm-config-7.3.93-1
rpm-build-4.1-0.81


Comment 3 Jeff Johnson 2002-08-31 17:38:39 UTC
OK, I'm gonna use this bug as an umbrella "rpm hangs"
bug to try to sort out the 3 or 4 underlying issues.

If you find yourself reading this text, try to figger
which category of complaint you have, and then go
look for other bugs that cover the 3-4 categories of
problems/complaints/solutions. If none of these catagories
apply, please open another bug, not append text here,
or we're all gonna go bananas :-)

There are (at least) 2 main issues here that need to be
distinguished:
	1) hanging
	2) responsiveness to signals

There are also several types of "hanging" (one of which
is not hanging at all) that need to be identified:
	0) package erasure on upgrade is bunched at
	the end of the transaction, i.e. at 100%
	and there is no erasure progress bar displayed.
	This is not a hang at all, use top to find out
	whether rpm is still executing.
	1) hanging from stale locks (i.e. kill -9) Detect
	by attaching strace to the process, if you see
	a 1 per second select call, this is the likeliest
	explanation.
	2) hanging from missing SIGCHLD (see #73134). The
	easiest way to detect is to use kill, but a fix
	is gonna be in rpm-4.1-1.04 shortly.
	3) other hangs from concurrent access to the rpm
	database, new in rpm-4.1.

Here are the rules for rpm-4.1:

0) Don't kill rpm if it's at 100% and using cpu cycles.
Yes, it's unfortunate that rpm does not provide progress
on erasures during upgrade, feel free to open a
bug report on that specific item.

1) If you do "kill -9", then you *will* hang on later
executions (due to stale locks), and it's the user's
responsibility to remove stale locks by doing
	rm -f /var/lib/rpm/__db*
files to fix, as rpm cannot perform this action without
opening lock race windows. Ditto database corruption, it's
the user's responsibility to fix by doing
	rpm --rebuilddb
This also applies to reboots.

2) If rpm segfaults, or otherwise terminates because
of exceptional and pathological behavior, you *will*
hang later. The real problem is the segfault, the hang
is just a derivative symptom. So go to 1), fix the hang,
and report the segfault (or other abnormal pathology)
as a separate problem.

3) If rpm is unresponsive to ^C, this is because rpm
now runs with signals blocked, hoping to get to a point
where it's safe to exit (and close the database) to avoid
database corruption. If you choose to intervene with "kill -9",
or a reboot, or something else, go to 1) right now. Otherwise,
the problem (probably) has to do with the definition of a
point where it's "safe" to exit.

Off to open up "rpm hangs" per-category bugs shortly, please
figger your category and direct your problems and comments
there.




Comment 4 Nathan G. Grennan 2002-12-02 00:48:11 UTC
Since you have closed all other rpm bug reports I decided to mention it here.

I have tried 4.1-1.06, 4.1-9(test release), and assorted 4.2 versions.

4.2 is just as bad as 4.1 when it comes to hangs. 4.1-9 is much better, but I
within days of doing a fresh install of RedHat 8.0 I have seen rpm-4.1-9 lockup
with "NULL, NULL, NULL (Timeout)". It has been months since RedHat 8.0 was
released. An offical errata hasn't been released of something like 4.1-9, which
seems insane to me. I know it isn't a perfect fix, but it is alot better than
shipped version. Are these issues going to be fixed any time soon?

Comment 5 Joe Cooper 2002-12-07 06:51:24 UTC
Since this is the umbrella bug for 'rpm hangs' issues, I'll throw some more fuel
to the fire.  So far I haven't felt compelled to say anything (though I've
experienced the problems described on all of the 8.0 machines I maintain at
least once).  But tonight I've stumbled on a new one:  rpm cannot be killed at all.

killall -9 rpm

Returns instantly, and the rpm process remains.  kill -9 <PID> has the same result.

I've even tried killing the shell and 'su -' under which it was running with no
impact.  This machine has been up since installation of 8.0 (a fresh
install--not an upgrade), and has had its rpmdb rebuilt twice due to previous
hangs (it was possible to kill -9 in those cases).

strace -p <PID>

Produces no output at all (though this is after kill -9, so maybe that makes
things behave differently, even if it doesn't get rid of it).

The machine is a fully up2date 8.0, with rpm-4.1-1.06 (I'll see about getting
4.1-9 installed after I reboot to get rid of this devil of an rpm process).

Pretty frustrating.

Comment 6 Levente Farkas 2002-12-09 13:23:52 UTC
your 4.1-9 rpms still has the same bug! hang during install, upgrade, remove. no
I don't stop or kill the process I wait for 2 minutes after the progress bar
finished (which should have to be enough on a 2.2GHz P4 with 1GB RAM). I'd happy
to test any newer test version of rpm:-))

Comment 7 Michael Flum 2002-12-13 18:58:53 UTC
This is not a RPM hang but may be related. I was tring to add the
kernel-2.4.18-18.8.0.src.rpm when I encountered: 

[root]rpm -i kernel-2.4.18-18.8.0.src.rpm
warning: kernel-2.4.18-18.8.0.src.rpm: V3 DSA signature: NOKEY, key ID db42a60e
kernel-2.4.18-18.8.0

In looking deeper I found in the /var/lib/rpm/  three __db001 __db002 __db003
locks. I removed them and did a rpm --rebuilddb. The system still refuses to
intall the source files.

I am using rpm-4.1.1.06


Comment 8 Jason McCormick 2002-12-16 14:21:47 UTC
  I'm not sure where I fall into the bug situations above but I'm pretty sure
that it's related.  I'm running into a problem that I've yet to be able to
consistently reproduce whereby RPM simply stops responding to new requests.  For
example doing a simple 'rpm -qa' just sits there and doesn't respond (same for
-Uvh and -e).  You can't kill it except with -9 as mentioned above.  In some
measure of tracking, I have noticed that the /etc/cron.daily/rpm job is also
stalled during the overnight run.  kill -9 is the only solution to that as well.
 The only way I've found to recover from this problem is to reboot the machine.
 Upon reboot, RPM responds to all requests until it happens again.  I know it's
not a lot to go on, but I'm sure it's related to what's going on.

  On a related not, is there somewhere that documents the changes to the new
RPM?  Speficially what happened to rpm --rebuild?

Comment 9 Jeff Johnson 2002-12-16 15:13:28 UTC
Yes, there's a "rm -f /var/lib/rpm/__db*"
during reboot. Simpler to type the command
yourself, but reboot will do.

"man rpm" describes --rebuild issues

Comment 10 Jeff Johnson 2002-12-17 19:26:42 UTC
The good news is that rpm-4.2-0.28nptl (probably, untested as
of this moment) fixes the stale lock problem.

The bad news is that you need to run a kernel that supplies
/dev/futex, and a version of glibc that uses NPTL.

Comment 11 Vasco Alexandre da Silva Costa 2002-12-26 05:43:19 UTC
Same RPM problems on vanilla RH 8.0 here. Last time RPM got into an infinite
loop after I did a 'rpm -e <somepackage>' at the same time as a 'rpm -qa'.

Had to kill it with 'killall -KILL' the thing wouldn't stop otherwise. I removed
the __db.00? files and some stale rpmrebuilddb.<deadpid> dirs and ran 'rpm
--rebuilddb' before I noticed this thread.
I got another infinite loop as a result. 'rpm --initdb' locked up too.

Sick of it all I just removed 'Packages' as it was obviously corrupt and did an
'rpm --initdb'. Obviously my old RPM DB contents went down the toilet but at
least I have no more lockups.

Should I start to backup that binary 'Packages' file like Windows users backup
their registry file? Storing those RPM DBs in binary format is IMHO a very bad
idea. Why not use a nice easy-to-fix/machine portable plain text file instead?

Thanks,

-vasc


Comment 12 Steve Davis 2002-12-28 17:47:04 UTC
The respective bug also created a problem on our server.  The incident occurred
when attempting to install perl-5.8.0-55.src.rpm.  (This was being done in order
to re-compile perl and make it more compatible to mod_perl.  The compilation was
to include -Dusethreads.)  

However, rpm hung during the install of the source code.  Consequently, the
package management utilility, available through the display panel (Start ->
System Settings -> Packages) no longer would run.  It would start to 'Check
system package status' and bomb before completing.  

In order to resolve this, the aforementioned procedures to repair the respective
database(s) wehere completed.  That is, a) rm -f /var/lib/rpm/__db* and b) rpm
--rebuilddb. 3) etc. Yet, this didn't bring on line the package management
utilitiy.  

However, it should be noted, it appears as if, 'something' became corrupt in
addition to the these databases or these databases couldn't be repaired. I can't
be certain which without clarification about what's going on behind the scenes.   

And although it was apparent the rpm utility was offline (at least to some
degree), I could still display the list of packages which were installed on the
system via 'rpm -qa' from the command prompt.

I tried to install rpm_python believing there could be someting wrong / corrupt
with that module, but was unable to complete this operation.  Next, I proceeded
to istall perl modules, all the rpm modules, and librmp*.  Although, perl was
already on this system, it was'nt within the /usr/bin directory and so other
packages wouldn't install properly.  Dependency errors occured.  Hence, perl was
the first among the modules which were re-installed.  I was also able to
re-install rmp-python.

Botton line, upon re-installing all these modules, the Package Management
utility function, available to the Panel (Start -> System Settings -> Packages)
was finally brought on line.  The rpm databases were also rebuild for good
measure-although I don't know whether this had any benefit.

I'm sharing this information, in case someone else has problems upon executing
the newest rmp module (rpm-4.1-x) and the package management goes offline. 
Perhaps, the steps performed in this post can aid them.  

This post relates to the initial rpm bug report since it appears to have had
repercussion elsewhere.  I hope this can be helpful to someone, including the
development team.  

Best regards.  

Steve.


Comment 13 John Gotts 2003-01-04 03:03:33 UTC
For what it's worth, I have an strace for the first unkillable RPM that corrupts
its database:

# strace -p 17657
select(0, NULL, NULL, NULL, {0, 83979}) = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
...

Before RPM wedged with "rpm -e im-sdk", "rpm -e hwcrypto" worked just fine. 
Following the kill -9 of RPM and rpm --rebuilddb, "rpm -e im-sdk" worked fine.

Comment 14 John Gotts 2003-01-04 03:04:35 UTC
Just to clarify, I deleted the temporary files in /var/lib/rpm before rpm
--rebuilddb.

Comment 15 Lars Jonsson 2003-01-13 16:08:15 UTC
I have the same problem on RH 8.0 (upgraded from 7.3)!
sometimes hangs when Installing rpm packages..
have to remove the /var/lib/rpm/__db.00* and --rebuilddb or reboot the machine..



Comment 16 a.e.lawrence 2003-01-14 15:33:29 UTC
Just to confirm, I too see the
 select(0, NULL, NULL, NULL, {0, *}) = 0 (Timeout)
select(0, NULL, NULL, NULL, {...})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {...})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {...})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {...})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {...})     = 0 (Timeout)
...
loop in an strace. And have experienced the hangs on at least two RH8.0 boxes
with entirely different architectures.
RPM version 4.1

Also a segmentation violation when refreshing  libpng-1.2.2-8.i386.rpm. I am
trying to decide where that fits in these individual bugs right now.


Comment 17 Jake Gage 2003-01-16 08:18:46 UTC
  I can consistantly reproduce a hung RPM process that is unresponsive to kill
signals.  It happens to me on removal of the plucker-desktop RPM.  I'm not sure
if this is a consistant problem bourne out by the (very) bad packaging of
plucker-desktop or whether it's unique to the state of my machine.

  It sounds like a fix is already in the pipe; but if you want a testbed for
this one, it's reproducable here.

Comment 18 Edward Muller 2003-01-17 06:03:47 UTC
I am also seeing this on a customers RH 8.0 server (Athlon 1800+ CPU, Epox AMD
761 chipset motherboard, software raid drive setup).

This machine is a clean install.

I did not strace the process (I should have ... but didn't find this bug until
later) ... I did notice a pattern of disk access at a regular, repeating interval.

Comment 19 Edward Muller 2003-01-17 06:07:02 UTC
Actually it's happening again and I see the same in strace now ...

select(0, NULL, NULL, NULL, {0, 78120}) = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
select(0, NULL, NULL, NULL, {1, 0})     = 0 (Timeout)
.....



Comment 20 Marius Andreiana 2003-01-31 12:02:22 UTC
rpm hanged twice with phoebe2 beta too on rpm -e. On a similar instalation on
different system, rpm -e with those packages didn't hanged at all.

Comment 21 John Gotts 2003-02-02 22:46:38 UTC
Is it possible that interrupting "rpm -qa", which ought to be a read-only
operation, could cause this problem?

I hadn't run rpm since the last reboot, so the stale database files would have
been removed.  Then I ran "rpm -qa" forgetting to add "| less," interrupted that
process *, ran "rpm -qa | less," then ran "rpm --upgrade
krb5-libs-1.2.5-8.i386.rpm krb5-devel-1.2.5-8.i386.rpm" and the rpm process hung
with the same select loop.

* rpm printed "warning: Exiting on signal ..."  Why a warning?  Interrupting
processes that produce output is quite normal.

Comment 22 Need Real Name 2003-02-04 22:45:34 UTC
The previous comment is right on target.  I just confirmed several times in a
row that interrupting an 'rpm -qa' command with Ctrl-C (stock RH 8.0 install)
leaves 3 __db* files lying around in /var/lib/rpm.  (and the signal seems to
take a long time to be recognized).

Comment 23 Dennis Daniels 2003-02-04 22:53:39 UTC
bash-2.05b$ cd download/
bash-2.05b$ ls
... openoffice-1.0.1-8.i386.rpm....
bash-2.05b$ su
 go to root
root@dhcp-1044-65 download# rpm -ivh openoffice-1.0.1-8.i386.rpm
error: openoffice-1.0.1-8.i386.rpm: V3 DSA signature: BAD, key ID db42a60e
error: openoffice-1.0.1-8.i386.rpm cannot be installed 

rpm v 4.1

Comment 24 Zoran Dzelajlija 2003-02-06 00:39:20 UTC
I've had a rpm lock so that even removing __* did not help,
and rpm --rebuild hung in the select() loop too.  "db_dump Packages" also hung 
in the same way.  However, db4.0_dump from my Debian machine succesfully 
dumped the file, so I rebuilt it and put it back in place.  So I reckon there's a bug 
in libdb used by rpm 4.1 in RH8, which is fixed in a new release of bdb or in a 
custom Debian patch.  I can put that Packages file online if it helps.


Comment 25 Mark Levitt 2003-02-25 09:22:04 UTC
Same problem here: RPM hung after installing the first of two packages:
Preparing...                ########################################### [100%]
   1:vte-devel              ########################################### [ 50%]


After killing RPM, subsequent hangs occur:
open("/var/lib/rpm/Packages", O_RDONLY|O_LARGEFILE) = 3
fcntl64(3, F_SETFD, FD_CLOEXEC)         = 0
fstat64(3, {st_mode=S_IFREG|0644, st_size=41865216, ...}) = 0
brk(0x805d000)                          = 0x805d000
select(0, NULL, NULL, NULL, {0, 1000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 2000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 4000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 8000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 16000}) = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 32000}) = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 64000}) = 0 (Timeout)


Comment 26 Nevin Kapur 2003-03-06 04:21:38 UTC
I've been seeing this problem off and on.  I've gotten used to removing __db00*
and then rpm --rebuildb and then carrying on.  But this time it seems much more
severe.  I am unable to remove a particular package.  Each time I try to upgrade
or remove mozilla, I get the hang.  This has resulted in 
[root@snow root]# rpm -q mozilla
mozilla-1.0.1-26
mozilla-1.0.1-24
mozilla-1.2.1-0_rh8_xft
That's right -- three versions of mozilla.  rpm -e on any of them and I get the
hang.

Does this count as a reproducible case?  Can I provide any data to help track
down this realy, really annoying bug?

Comment 27 Need Real Name 2003-03-06 18:23:06 UTC
rpm stopped working a few days ago for me and now that there's a sendmail
exploit going around I wanted to check for an update but can't.
I read and followed the above advise, but still cannot rebuild the database.
running strace rpm --rebuilddb yields (after several minutes of
uninteresting data flying by):

stat64("/var/lib/rpmrebuilddb.12565/__db.013", 0xbfffdd20) = -1 ENOENT (No such
file or directory)
stat64("/var/lib/rpmrebuilddb.12565/__db.014", 0xbfffdd20) = -1 ENOENT (No such
file or directory)
stat64("/var/lib/rpmrebuilddb.12565/__db.015", 0xbfffdd20) = -1 ENOENT (No such
file or directory)
futex(0x4212e028, FUTEX_WAKE, 2147483647, NULL) = 0
rmdir("/var/lib/rpmrebuilddb.12565")    = 0
close(6)                                = 0
open("/var/lib/rpm/Pubkeys", O_RDWR|O_LARGEFILE) = 3
fcntl64(3, F_SETFD, FD_CLOEXEC)         = 0
close(3)                                = 0
futex(0x4212e028, FUTEX_WAKE, 2147483647, NULL) = 0
close(5)                                = 0
futex(0x4212e028, FUTEX_WAKE, 2147483647, NULL) = 0
munmap(0x40838000, 458752)              = 0
munmap(0x406f6000, 1318912)             = 0
munmap(0x40025000, 16384)               = 0
futex(0x4212e028, FUTEX_WAKE, 2147483647, NULL) = 0
rt_sigprocmask(SIG_BLOCK, ~[], [], 8)   = 0
rt_sigaction(SIGHUP, {SIG_DFL}, NULL, 8) = 0
rt_sigaction(SIGINT, {SIG_DFL}, NULL, 8) = 0
rt_sigaction(SIGTERM, {SIG_DFL}, NULL, 8) = 0
rt_sigaction(SIGQUIT, {SIG_DFL}, NULL, 8) = 0
rt_sigaction(SIGPIPE, {SIG_DFL}, NULL, 8) = 0
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
exit_group(0)                           = ?

And leaves three __db* files around, which I manually remove.

Comment 28 Dennis Daniels 2003-03-06 19:30:52 UTC
potential workaround?

i've gone to apt-get and synaptic, rpm -ivh is giving me nothing but problems,
for whatever reason, apt-get and synaptic get 'around' this problem

Comment 29 Rex Dieter 2003-03-06 19:36:07 UTC
FYI, apt-get (and synaptic) use rpm -Uvh under the hood.   

Comment 30 Jeff Johnson 2003-03-08 17:48:55 UTC
The SIGCHLD and SIGPIPE issues in rpm-4.1 are fixed in
packages at
    ftp://ftp.rpm.org/pub/rpm/test-4.2
    ftp://ftp.rpm.org/pub/rpm/test-4.1.1
so I'm gonna close this tracking bug.

Yes there will be an errata.

*PLEASE* open individual bug reports rather than reopening
this bug. There's far, far too many different problems
here to solve any.

Comment 31 Wayne Schuller 2003-07-08 09:40:27 UTC
is the errata out yet? 

I can't see it.

It's been many months now...

Comment 32 Nathan G. Grennan 2003-07-08 14:30:43 UTC
Still no errata. Red Hat QA is doing their own thing.

You can get a working rpm from rpm.org for 8.0 and 9.

Comment 33 Jeffrey Baitis 2003-08-01 17:40:46 UTC
Jeff, can I get a date when we can expect to see an errata for this issue?
Thanks very much for your efforts.

Comment 34 Jeff Johnson 2003-08-01 17:45:47 UTC
I can't give you a date, only Red Hat can. FWIW, the most important
bug was fixed last October, and the errata was queued 3/18/03.

I've done my part, complain to Red Hat, not me.

Try rpm-4.2-1 (RHL9) or rpm-4.1.1-1.8x (RHL8) packages from
    ftp://ftp.rpm.org/pub/rpm/dist
All known "hang" problems are fixed there.

Comment 35 Joe Cooper 2003-08-01 22:12:50 UTC
Jeff said:

> I've done my part, complain to Red Hat, not me.

I thought that's what we were doing by filing a bugzilla entry...

Comment 36 Johan Sunnerstig 2003-08-26 10:58:47 UTC
Jeff, which is the proper way to complain to RedHat about their lack of action if not 
here? 
 
On a related note, does anyone know if this bug exists in RHEL 2.1(assuming not 
since it's based on 7.1), or 3.0(based on 9.0, right?) ? 
 
Regards 
Johan 

Comment 37 Don Cahoon 2003-10-02 14:44:11 UTC
VERIFIED WORKAROUND

RPM hangs on RH 8.0 from a fresh install. The rpm command hangs on every
execution after the intital freeze.  The keyboard interrupt does not kill the
process and the kill command must be used to remove the process.  

Followed the suggestion in comment #15 in this defect.

1. remove the /var/lib/rpm/__db.00*
2. run: rpm --rebuilddb

The problem is cleared and the rpm command works fine.



Comment 38 Damian Menscher 2003-10-04 19:46:41 UTC
Interesting... apparently *someone* is watching this, since further comments to 
complain about RedHat's lack of action are being removed.  Wouldn't it be 
simpler to just release the errata?  Is there any more official channel than 
bugzilla to lodge a complaint?  Should I just open up a RFE for a working rpm?

Comment 39 Daniel Senie 2003-11-28 21:26:17 UTC
I'm running RH9 which shows RPM 4.2

I get the same symptoms as shown above. RedHat Network's support 
pages say to send a note if the documented way to rebuild the 
database fails. No response.

RedHat wants me to upgrade to Enterprise Linux, but clearly I can't 
do that with a corrupt RPM database. Sadly it sure is looking like 
Microsoft, of all companies, is more responsive to its customers than 
RedHat is to its.



Comment 40 Barry K. Nathan 2003-11-28 22:05:44 UTC
AFAIK you have to *reinstall* (not upgrade) to go from Red Hat Linux
to Red Hat Enterprise Linux (at least if you want Red Hat to support
you). So a corrupted RPM database shouldn't interfere with that.

Also note the existence of Fedora Core:
http://fedora.redhat.com/

In some sense, Red Hat Linux has branched out in two directions. Red
Hat Enterprise Linux is one, and Fedora Core is the other. You may
want to take a look at Fedora Core. IMO the main drawback of Fedora
Core is that you will have to upgrade much more often with it than
with Red Hat Enterprise Linux; that may or may not be acceptable
depending on your circumstances...

Comment 41 Need Real Name 2007-06-18 11:33:02 UTC
Is this really fixed? Seth's post indicates not:
 http://skvidal.wordpress.com/2007/06/15/common-problem-in-yum/