Bug 734291
| Summary: | Graphics corruption and loss of acceleration on 845 chipset ("(EE) intel(0): Detected a hung GPU, disabling acceleration."). | ||||||||
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| Product: | Red Hat Enterprise Linux 6 | Reporter: | Gideon Mayhak <gnafu_the_great> | ||||||
| Component: | xorg-x11-drv-intel | Assignee: | Adam Jackson <ajax> | ||||||
| Status: | CLOSED WONTFIX | QA Contact: | Desktop QE <desktop-qa-list> | ||||||
| Severity: | unspecified | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 6.1 | CC: | gnafu_the_great, lyude | ||||||
| Target Milestone: | rc | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2017-12-06 12:27:04 UTC | Type: | --- | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Bug Depends On: | |||||||||
| Bug Blocks: | 842499 | ||||||||
| Attachments: |
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Created attachment 520501 [details]
Xorg.0.log after error
I went ahead and downgraded to xorg-x11-drv-intel-2.11.0-7.el6.i686 to see if that helps. I'll let you know my findings. So far, it seems there are at least no errors in the logs. However, I haven't been at the machine myself, so I can't say what the experience is like. The main user is someone who probably won't notice as long as things are "working", but I'm assuming it's working well. It looks like the user's still seeing the occasional issue with the older driver, but the logs look like it's happening a lot less frequently (and might be a slightly different issue). Since RHEL 6.2 External Beta has begun, and this bug remains unresolved, it has been rejected as it is not proposed as exception or blocker. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux. So I have found what I believe is a workaround for this. I haven't been at the machine since I made these changes, but I don't see any of the errors that I was seeing in the logs, and the system has been up for over 9 days now. While running the 2.11.0 version of the intel driver, I created /etc/modprobe.d/drm.conf with the following:
options drm_kms_helper poll=0
That makes no difference running the 2.14.0 version, as the errors still occur, but that in combination with 2.11.0 seems to work.
I have purchased an AGP card for this system that I plan to install this weekend, so I'm not as concerned with this issue anymore. However, I'll let y'all decide whether you might want to keep this open to track a future fix or not. I can test future updates on similar systems I have at home.
Hi! It's likely that you may not even have this machine anymore but I figured it was worth a try asking anyway, do you know if this issue is still occurring on 6.7? I'm sorry I've been silent on this issue. I haven't had access to a system with this hardware for several years now, and I doubt it's a valid concern anymore. I think it's safe to close this bug. Sorry again for being absent from Bugzilla for so long. Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available. The official life cycle policy can be reviewed here: http://redhat.com/rhel/lifecycle This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL: https://access.redhat.com/ |
Created attachment 520500 [details] dmesg after error Description of problem: Sporadically, the screen will go black, and then come back with some corruption. Logs indicate that acceleration has been disabled, and things like scrolling on web pages become extremely jerky. In addition, logging off will cause the screen to go black (GDM does not reload). You are still able to change VTs and reboot the system properly. Version-Release number of selected component (if applicable): kernel-2.6.32-131.12.1.el6.i686 xorg-x11-drv-intel-2.14.0-1.el6.i686 How reproducible: It varies. Sometimes, you're able to use the computer without glitch for quite some time. Other times, it will happen within minutes of boot. Steps to Reproduce: 1. Install EL 6.1 on 845-based workstation (I haven't had a chance to try 6.0, so I don't know if the behavior is the same there or not; I can try on another 845-based system if it would help narrow things down) 2. Boot into runlevel 5 with X 3. Watch it go black and corrupt the image during normal use Actual results: Corrupted graphics; disabled acceleration. Expected results: No issues. Additional info: 00:02.0 VGA compatible controller [0300]: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device [8086:2562] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0126] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 16 Region 0: Memory at e8000000 (32-bit, prefetchable) [size=128M] Region 1: Memory at ff680000 (32-bit, non-prefetchable) [size=512K] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel driver in use: i915 Kernel modules: i915