Bug 735050
| Summary: | USB3 device fail to register after a re-attach to USB3 hub | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | WANG Chao <chaowang> |
| Component: | kernel | Assignee: | Don Zickus <dzickus> |
| Status: | CLOSED ERRATA | QA Contact: | WANG Chao <chaowang> |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | 6.2 | CC: | arozansk, czhang, ruyang |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | kernel-2.6.32-206.el6 | Doc Type: | Bug Fix |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2011-12-06 14:27:54 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Test USB2 device under same conditions, works correctly as expect Topology is USB3 root hub -> USB3 hub -> USB2 device This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux maintenance release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux Update release for currently deployed products. This request is not yet committed for inclusion in an Update release. Patch(es) available on kernel-2.6.32-206.el6 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHSA-2011-1530.html |
Description of problem: 1st step: Plug USB3 hub to USB3 root hub.Attach USB3 device to USB3 hub. # lsusb.py -u ... usb8 1d6b:0002 09 2.00 480MBit/s 0mA 1IFs (xhci_hcd 0000:02:00.0) hub usb9 1d6b:0003 09 3.005000MBit/s 0mA 1IFs (xhci_hcd 0000:02:00.0) hub 9-2 2109:0810 09 3.005000MBit/s 2mA 1IFs (VIA Labs, Inc. 4-Port USB 3.0 Hub) hub 9-2.1 0bc2:50a1 00 3.005000MBit/s 0mA 1IFs (Seagate FA GoFlex Desk NA0JRATK) 2nd step: Detach USB3 device from USB3 hub # lsusb.py -u ... usb8 1d6b:0002 09 2.00 480MBit/s 0mA 1IFs (xhci_hcd 0000:02:00.0) hub usb9 1d6b:0003 09 3.005000MBit/s 0mA 1IFs (xhci_hcd 0000:02:00.0) hub 3rd step: Attach it to USB3 hub again, but USB3 device didn't show up. # lsusb.py -u ... usb8 1d6b:0002 09 2.00 480MBit/s 0mA 1IFs (xhci_hcd 0000:02:00.0) hub usb9 1d6b:0003 09 3.005000MBit/s 0mA 1IFs (xhci_hcd 0000:02:00.0) hub dmesg: --- 1st step --- usb 8-2: new high speed USB device using xhci_hcd and address 2 xhci_hcd 0000:02:00.0: WARN: short transfer on control ep xhci_hcd 0000:02:00.0: WARN: short transfer on control ep usb 8-2: New USB device found, idVendor=2109, idProduct=3431 usb 8-2: New USB device strings: Mfr=0, Product=1, SerialNumber=0 usb 8-2: Product: USB2.0 Hub usb 8-2: configuration #1 chosen from 1 choice hub 8-2:1.0: USB hub found xhci_hcd 0000:02:00.0: WARN: short transfer on control ep hub 8-2:1.0: 4 ports detected usb 9-2: new SuperSpeed USB device using xhci_hcd and address 2 xhci_hcd 0000:02:00.0: WARN: short transfer on control ep xhci_hcd 0000:02:00.0: WARN: short transfer on control ep xhci_hcd 0000:02:00.0: WARN: short transfer on control ep usb 9-2: New USB device found, idVendor=2109, idProduct=0810 usb 9-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 usb 9-2: Product: 4-Port USB 3.0 Hub usb 9-2: Manufacturer: VIA Labs, Inc. usb 9-2: configuration #1 chosen from 1 choice hub 9-2:1.0: USB hub found hub 9-2:1.0: 4 ports detected usb 9-2.4: new SuperSpeed USB device using xhci_hcd and address 3 xhci_hcd 0000:02:00.0: WARN: short transfer on control ep xhci_hcd 0000:02:00.0: WARN: short transfer on control ep xhci_hcd 0000:02:00.0: WARN: short transfer on control ep xhci_hcd 0000:02:00.0: WARN: short transfer on control ep usb 9-2.4: New USB device found, idVendor=0bc2, idProduct=50a1 usb 9-2.4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 usb 9-2.4: Product: FA GoFlex Desk usb 9-2.4: Manufacturer: Seagate usb 9-2.4: SerialNumber: NA0JRATK usb 9-2.4: configuration #1 chosen from 1 choice Initializing USB Mass Storage driver... scsi6 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 3 usb-storage: waiting for device to settle before scanning usbcore: registered new interface driver usb-storage USB Mass Storage support registered. usb-storage: device scan complete scsi 6:0:0:0: Direct-Access Seagate FA GoFlex Desk 0D0B PQ: 0 ANSI: 0 sd 6:0:0:0: Attached scsi generic sg2 type 0 sd 6:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) xhci_hcd 0000:02:00.0: WARN: Stalled endpoint sd 6:0:0:0: [sdb] Write Protect is off sd 6:0:0:0: [sdb] Mode Sense: 0f 00 00 00 sd 6:0:0:0: [sdb] Assuming drive cache: write through sd 6:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) xhci_hcd 0000:02:00.0: WARN: Stalled endpoint sd 6:0:0:0: [sdb] Assuming drive cache: write through sdb: sdb1 sd 6:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) xhci_hcd 0000:02:00.0: WARN: Stalled endpoint sd 6:0:0:0: [sdb] Assuming drive cache: write through sd 6:0:0:0: [sdb] Attached SCSI disk sd 6:0:0:0: [sdb] Sense Key : Recovered Error [current] [descriptor] Descriptor sense data with sense descriptors (in hex): 72 01 04 1d 00 00 00 0a 09 0c 00 00 00 00 00 07 00 00 sd 6:0:0:0: [sdb] ASC=0x4 ASCQ=0x1d --- 2nd step --- usb 9-2.4: USB disconnect, address 3 --- 3rd step --- hub 8-2:1.0: unable to enumerate USB device on port 4 usb 9-2.4: Device not responding to set address. usb 9-2.4: Device not responding to set address. usb 9-2.4: device not accepting address 4, error -71 usb 9-2.4: Device not responding to set address. usb 9-2.4: Device not responding to set address. usb 9-2.4: device not accepting address 5, error -71 usb 9-2.4: Device not responding to set address. usb 9-2.4: Device not responding to set address. usb 9-2.4: device not accepting address 6, error -71 usb 9-2.4: Device not responding to set address. usb 9-2.4: Device not responding to set address. usb 9-2.4: device not accepting address 7, error -71 hub 9-2:1.0: unable to enumerate USB device on port 4 Version-Release number of selected component (if applicable): 2.6.32-193.el6.x86_64 How reproducible: Almost every time. Steps to Reproduce: as description Actual results: Expected results: Additional info: USB3 root hub is a TI PCI-E card # lspci 02:00.0 USB Controller: Texas Instruments Device 8241 (rev 02)