Bug 738152
Summary: | Unable to register through rhn_register. Throws error class 70 error. | ||||||||
---|---|---|---|---|---|---|---|---|---|
Product: | Red Hat Enterprise Linux 6 | Reporter: | Bejoy C Alias <peeloos> | ||||||
Component: | rhn-client-tools | Assignee: | Milan Zázrivec <mzazrivec> | ||||||
Status: | CLOSED NOTABUG | QA Contact: | Red Hat Satellite QA List <satqe-list> | ||||||
Severity: | medium | Docs Contact: | |||||||
Priority: | unspecified | ||||||||
Version: | 6.1 | CC: | varunchakkeraktrc | ||||||
Target Milestone: | rc | Keywords: | Reopened | ||||||
Target Release: | --- | ||||||||
Hardware: | ppc64 | ||||||||
OS: | Linux | ||||||||
Whiteboard: | |||||||||
Fixed In Version: | Doc Type: | Bug Fix | |||||||
Doc Text: | Story Points: | --- | |||||||
Clone Of: | Environment: | ||||||||
Last Closed: | 2012-12-07 09:37:02 UTC | Type: | --- | ||||||
Regression: | --- | Mount Type: | --- | ||||||
Documentation: | --- | CRM: | |||||||
Verified Versions: | Category: | --- | |||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||
Embargoed: | |||||||||
Attachments: |
|
Description
Bejoy C Alias
2011-09-14 07:24:44 UTC
There's not much we can do about the problem described in the initial comment. The message you're seeing is sent from the server side (Red Hat Network / RHN Satellite) and simply says that you have exhausted all your available subscriptions for the requested channel. In this situation you may want to delete inactive / duplicate system profiles in RHN webui. Thank you. But this is my 1st System I am trying to register for my subscriptions. I do not have any other systems registered for my subscriptions. You may have only one system, though what I meant in comment #2 was that this one system might have been registered in the past w/ RHN and its every registration might have consumed an entitlement, thus creating duplicated profiles for this one system. In this case, deleting the duplicated profiles in webui would resolve your problem. If that's not the case (which I gather it isn't), and you bought subscriptions which you cannot consume, my recommendation is to contact Red Hat Support with this problem. As much as I'd like to help, I probably won't be able to resolve this issue in Red Hat Bugzilla seeing that: 1. This is very unlikely a problem in the registration code: the message you're seeing is returned from the server side based on the data it has about the account provided 2. I don't have access to customer information (the account info & the data about available subscriptions). Thank you. Since RHEL 6.2 External Beta has begun, and this bug remains unresolved, it has been rejected as it is not proposed as exception or blocker. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux. Created attachment 658628 [details]
Error class 70
this image show the received error upon proceeding with the rhn registration.
i would also like to add the following information. I am also registering the current system i am working with for the first time. It was delivered to me for my work immediately after the installation. The above image displays the error we receive on proceeding with the registration. Thank You. Created attachment 659231 [details]
rhn registration error
Summary:
An error message of "Error Class Code: 70" appears when proceeding from the "System Name and Profile Data" page in the rhn registration form in Red hat Linux 6.
Reproductive state:
Always
Steps for reproduction of the defect:
1. After booting of the system open the Terminal.
2. After the terminal appears enter the command su then enter the password to enable the administrator.
3. Enter the command "rhn_register" to open the rhn network registration form.
4. After the form appears enter the details as per the information giver in the form and proceed to the "System Name and Profile Date" page.
5. Click on the Forward button and observe.
Expected Result:
The form should proceed to the next page.
Actual Result:
an error message of "Error Class Code: 70" appears.
Note:
1. This defect is observed even for different usernames.
2. Image attached
The problems / screenshots shown in this report are not a bug in rhn-client-tools or the client registration tool. The error message telling all available subscriptions are exhausted comes from server side (i.e. Red Hat Network) and there's not much the registration tools can do about this but show it. I'm closing this report, since there's no bug to fix really. May I suggest to contact Red Hat Support at http://access.redhat.com with this problem asking for a resolution? |