Bug 739325
Summary: | Can't print a specific gif file from Firefox/Gimp/Okular | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Product: | [Fedora] Fedora | Reporter: | Konstantin Svist <fry.kun> | ||||||||||
Component: | cups | Assignee: | Tim Waugh <twaugh> | ||||||||||
Status: | CLOSED WONTFIX | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||||
Severity: | unspecified | Docs Contact: | |||||||||||
Priority: | unspecified | ||||||||||||
Version: | 16 | CC: | jochen.wiedmann, jpopelka, twaugh | ||||||||||
Target Milestone: | --- | ||||||||||||
Target Release: | --- | ||||||||||||
Hardware: | Unspecified | ||||||||||||
OS: | Unspecified | ||||||||||||
URL: | http://www.osh.com/eng/coupons/110917-tiered-anniversary-coupon.cfm | ||||||||||||
Whiteboard: | |||||||||||||
Fixed In Version: | Doc Type: | Bug Fix | |||||||||||
Doc Text: | Story Points: | --- | |||||||||||
Clone Of: | Environment: | ||||||||||||
Last Closed: | 2013-02-13 23:47:14 UTC | Type: | --- | ||||||||||
Regression: | --- | Mount Type: | --- | ||||||||||
Documentation: | --- | CRM: | |||||||||||
Verified Versions: | Category: | --- | |||||||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||||||
Embargoed: | |||||||||||||
Attachments: |
|
Description
Konstantin Svist
2011-09-17 17:48:16 UTC
Printing that page from Firefox works here on fully updated F15. Can you attach an output from printing troubleshooter ? https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter When it asks you to print test page, print the above mentioned page from Firefox instead. Thanks Created attachment 523866 [details]
printing problem debug log
Are you sure you have the same printer? I just tried printing to a different printer from the affected machine, and it goes through without a problem. Problem seems to be very specific Correction: 2nd printer (Brother MFC-8840D) does NOT print correctly, either More information is needed: 1. Please compare RPM versions of 'foomatic-db' between the working and non-working systems. What versions are you using on each? 2. "Printing this page to file (.ps), to Cups-PDF, and print preview all work, too." Do you mean that you can successfully print by printing to file, and then printing that file to the printer? Or just that the printing-to-file step works, and displays fine on-screen? BROKEN foomatic.i686 4.0.7-3.fc15 foomatic-db.noarch 4.0-28.20110221.fc15 WORKING foomatic.x86_64 4.0.5-1.fc14 foomatic-db.noarch 4.0-23.20101123.fc14 PostScript file is created (viewing it works), and printing it from Okular works too. Created attachment 524076 [details]
This image fails to print
I've extracted the gif from the webpage - apparently that's the part that won't print. So far, it failed to print from Firefox, Gimp, and Okular after being saved to local HDD.
Attaching the gif to the bug in case webpage disappears.
I'm still unable to reproduce it. I tried to print the image from Gimp and Okular. Having also foomatic-4.0.7-3.fc15 and using LPD backend. Can you update foomatic package on F14 machine to latest version (foomatic-4.0.7-2.fc14 should be in stable repo) and try it again ? Updated foomatic on F14 - printing from Firefox still works. More details: F14: Firefox 4.0.1 PASS Okular 0.12.2 FAIL Gimp 2.6.11 PASS F15: Firefox 6.0.2 FAIL Okular 0.12.5 FAIL Gimp 2.7.3 FAIL Since original report I've hit the bug 4 times on random prints, this is becoming a really big deal. Someone please help! upgraded to Fedora 16 -- it still doesn't print Tested on brother mfc-8840D Printer prints following on the page: ERROR NAME; configurationerror COMMAND; setpagedevice OPERAND STACK; --dicttype-- There are two trays installed in this printer, not one? Created attachment 548640 [details]
output of pdftops
Can you confirm that printing this file fails in the same way? You need to print it as a raw job, i.e. like this:
lp -oraw -dApple-12-640ps pdftops.ps
(In reply to comment #12) Correct, 2 trays. But I'm only using the main feed. (In reply to comment #13) I no longer have the Apple 12/640ps, but the command sent to Brother MFC-8840D resulted in the same error as in comment #11 Oh -- could you please attach the PPD you're using for that printer? Thanks. Created attachment 548912 [details]
Brother-MFC-8840D.ppd
here you go
Confirming the same poblem with Fedora 16 and a Brother MFC7820N. Additional info: I am observing this bug typically with PDF files when printing from the Adobe Reader plugin for Firefox. As a workaround, I save the PDF file and print it with evince. So far, this worked for me. (Sorry, I have one tray only.) This bug is so annoying! And even more annoying that nobody wants to get it fixed :( It's just down to a lack of time to look into it. :-( At the moment there are higher priority issues. Still no time? Because I still can't print! FYI: there are more Brother-MFC bugs, like: bug #668059: MFC-8840D bug #795824: MFC-7820N bug #855009: MFC-9840CDW This message is a reminder that Fedora 16 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 16. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as WONTFIX if it remains open with a Fedora 'version' of '16'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version prior to Fedora 16's end of life. Bug Reporter: Thank you for reporting this issue and we are sorry that we may not be able to fix it before Fedora 16 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged to click on "Clone This Bug" and open it against that version of Fedora. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. The process we are following is described here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping Fedora 16 changed to end-of-life (EOL) status on 2013-02-12. Fedora 16 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed. |