Bug 739448
| Summary: | The webcam Creative Live! Cam Optia AF doesn't work on Fedora 20 | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Panormitis Petrou <panormitis> |
| Component: | kernel | Assignee: | Kernel Maintainer List <kernel-maint> |
| Status: | CLOSED EOL | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 21 | CC: | gansalmon, itamar, jonathan, kernel-maint, laurent.pinchart, madhu.chinakonda, panormitis, phil, redhat.risc |
| Target Milestone: | --- | Keywords: | Reopened |
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2015-12-02 02:35:59 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Attachments: | |||
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Description
Panormitis Petrou
2011-09-19 05:39:37 UTC
Which exact kernel version are you having issues with? Also, could you test an F16 Beta Live image and see if the issue is fixed there? On Fedora 15 I have the kernel 2.6.40.6-0.fc15.x86_64 I tried also Fedora 16 Beta with the kernel 3.1.0-0.rc6.git0.3.fc16.x86_64 On both kernels, the webcam didn't work. when I try to use the webcam with cheese, all I get is a black screen. when I try to use the webcam with ucview, all I get is a yellow screen. I'm currently using Fedora 16, with the kernel 3.1.1-1.fc16.x86_64 and the problem still persists. Does the 3.2.7 or newer kernel still show this problem? If I remember correctly, there were some USB fixes that went into 3.2 that solved some issues for various devices. If you still have this problem, please attach the output from lsusb and dmesg while hitting it. I'm currently using the kernel 3.2.7-1.fc16.x86_64 The problem still exist. I have attached the output of dmesg, lsusb, lsusb -v and just in case I also attached the output of lspci & lspci -v Created attachment 566657 [details]
The dmesg output after I connected the webcam.
The dmesg output after I connected the webcam.
Created attachment 566658 [details]
The lsusb output after I connected the webcam.
The lsusb output after I connected the webcam.
Created attachment 566659 [details]
The lsusb -v output after I connected the webcam.
The lsusb -v output after I connected the webcam.
Created attachment 566661 [details]
The lspci output, just in case it's needed.
The lspci output, just in case it's needed.
Created attachment 566662 [details]
The lspci -v output, just in case it's needed.
The lspci -v output, just in case it's needed.
Could you please set the trace level to 0xff7f (run 'echo 0xff7f > /sys/module/uvcvideo/parameters/trace' as root) and try again ? The driver will print debug messages to the kernel log. Let cheese run for a couple of seconds (as the driver will be quite verbose, letting it run for too long will likely result in a partial log only) and then please send the dmesg output. Ok, I did the following: su - echo 0xff7f > /sys/module/uvcvideo/parameters/trace run cheese for 3 seconds. I have attached the dmesg output again. Let me know if you need anything else. Created attachment 566902 [details]
The dmesg output after echo 0xff7f > /sys/module/uvcvideo/parameters/trace
this is the dmesg output after I did the following:
su -
echo 0xff7f > /sys/module/uvcvideo/parameters/trace
connected the webcam.
run cheese for 3 seconds.
(In reply to comment #13) > Created attachment 566902 [details] > The dmesg output after echo 0xff7f > /sys/module/uvcvideo/parameters/trace > > this is the dmesg output after I did the following: > su - > echo 0xff7f > /sys/module/uvcvideo/parameters/trace > connected the webcam. > run cheese for 3 seconds. The driver never receives a complete frame from the device (or at least believes it doesn't). Could you please retry with trace set to 0xffff ? Created attachment 567741 [details] The dmesg output after echo 0xffff > /sys/module/uvcvideo/parameters/trace (in reply to comment #14) Ok, I did the following: su - echo 0xffff > /sys/module/uvcvideo/parameters/trace connected the webcam. run cheese for 3 seconds. I have attached the dmesg output. [mass update] kernel-3.3.0-4.fc16 has been pushed to the Fedora 16 stable repository. Please retest with this update. [mass update] kernel-3.3.0-4.fc16 has been pushed to the Fedora 16 stable repository. Please retest with this update. [mass update] kernel-3.3.0-4.fc16 has been pushed to the Fedora 16 stable repository. Please retest with this update. (In reply to comment #16 & comment #17 & comment #18) > [mass update] > kernel-3.3.0-4.fc16 has been pushed to the Fedora 16 stable repository. > Please retest with this update. I'm currently using kernel-3.3.0-4.fc16.x86_64 but the problem/issue still persists, it's not solved. (In reply to comment #15) > Created attachment 567741 [details] > The dmesg output after echo 0xffff > /sys/module/uvcvideo/parameters/trace > > (in reply to comment #14) > Ok, I did the following: > su - > echo 0xffff > /sys/module/uvcvideo/parameters/trace > connected the webcam. > run cheese for 3 seconds. > I have attached the dmesg output. Thank you. I'm really puzzled. Everything looks correct, except that the driver doesn't receive any data from the device. You mentioned that the problem occurs with kernel 2.6.40.6-0.fc15.x86_64. Do you know what was the latest working kernel version ? (In reply to comment #20) > Thank you. > > I'm really puzzled. Everything looks correct, except that the driver doesn't > receive any data from the device. > > You mentioned that the problem occurs with kernel 2.6.40.6-0.fc15.x86_64. Do > you know what was the latest working kernel version ? I had a similar problem (although I don't know if the problem was identical, but it had the same symptoms) a long time ago back in Fedora 13 (please see the closed bug https://bugzilla.redhat.com/show_bug.cgi?id=625852) I couldn't use the webcam, but for some reason, the webcam worked with the kernel-2.6.34.7-56.fc13.x86_64 (please see comment 16, of the closed bug https://bugzilla.redhat.com/show_bug.cgi?id=625852) The webcam continued to work after that, when i updated the kernel few times. But after some time, the issue reappeared again with newer kernels. So my guess is that kernel-2.6.34.7-56.fc13.x86_64 has something that makes the webcam work correctly. While other kernels don't have it. # Mass update to all open bugs. Kernel 3.6.2-1.fc16 has just been pushed to updates. This update is a significant rebase from the previous version. Please retest with this kernel, and let us know if your problem has been fixed. In the event that you have upgraded to a newer release and the bug you reported is still present, please change the version field to the newest release you have encountered the issue with. Before doing so, please ensure you are testing the latest kernel update in that release and attach any new and relevant information you may have gathered. If you are not the original bug reporter and you still experience this bug, please file a new report, as it is possible that you may be seeing a different problem. (Please don't clone this bug, a fresh bug referencing this bug in the comment is sufficient). (In reply to comment #22) > # Mass update to all open bugs. > > Kernel 3.6.2-1.fc16 has just been pushed to updates. > This update is a significant rebase from the previous version. > > Please retest with this kernel, and let us know if your problem has been > fixed. > > In the event that you have upgraded to a newer release and the bug you > reported > is still present, please change the version field to the newest release you > have > encountered the issue with. Before doing so, please ensure you are testing > the > latest kernel update in that release and attach any new and relevant > information > you may have gathered. > > If you are not the original bug reporter and you still experience this bug, > please file a new report, as it is possible that you may be seeing a > different problem. > (Please don't clone this bug, a fresh bug referencing this bug in the > comment is sufficient). Hello, I tried again with kernel-3.6.2-4.fc17.x86_64, the bug still remains, it's not resolved. I've just tried a Live! Can Optia and haven't been able to reproduce the issue. Unfortunately I have no Live! Cam Optia AF. Could someone try to bisect the problem (or lend/give me an Optia AF) ? (In reply to comment #24) > I've just tried a Live! Can Optia and haven't been able to reproduce the > issue. Unfortunately I have no Live! Cam Optia AF. Could someone try to > bisect the problem (or lend/give me an Optia AF) ? How can I bisect? Are there any tutorials? By the way, I have also a Logitech C615 webcam, which works fine with uvcvideo (I purchased it recently because I couldn't use my Creative Live! Cam Optia AF). (In reply to comment #25) > (In reply to comment #24) > > I've just tried a Live! Can Optia and haven't been able to reproduce the > > issue. Unfortunately I have no Live! Cam Optia AF. Could someone try to > > bisect the problem (or lend/give me an Optia AF) ? > > How can I bisect? Are there any tutorials? > By the way, I have also a Logitech C615 webcam, which works fine with > uvcvideo (I purchased it recently because I couldn't use my Creative Live! > Cam Optia AF). A quick Google search returned https://wiki.ubuntu.com/Kernel/KernelBisection. That's for a different distribution, but the base principles are largely distribution-independent. Are you still having this issue with 3.8.2 in updates-testing? This bug is being closed with INSUFFICIENT_DATA as there has not been a response in 2 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously. (In reply to comment #28) > This bug is being closed with INSUFFICIENT_DATA as there has not been a > response in 2 weeks. If you are still experiencing this issue, > please reopen and attach the relevant data from the latest kernel you are > running and any data that might have been requested previously. It seems I misplaced the webcam somewhere, I can't find it to test it. If I find it, I'll test it with the new kernel and I'll update the bug report. I'm using a different webcam now (Logitech C615) which seems to be working ok with uvcvideo. I just tested the webcam with kernel-3.9.4-200.fc18.x86_64. The issue still exists. I just tested on Fedora 19, with kernel-3.9.9-301.fc19.x86_64 The issue still exists. The webcam Creative Live! Cam Optia AF doesn't work. *********** MASS BUG UPDATE ************** We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 19 kernel bugs. Fedora 19 has now been rebased to 3.11.1-200.fc19. Please test this kernel update and let us know if you issue has been resolved or if it is still present with the newer kernel. If you experience different issues, please open a new bug report for those. (In reply to Josh Boyer from comment #32) > *********** MASS BUG UPDATE ************** > > We apologize for the inconvenience. There is a large number of bugs to go > through and several of them have gone stale. Due to this, we are doing a > mass bug update across all of the Fedora 19 kernel bugs. > > Fedora 19 has now been rebased to 3.11.1-200.fc19. Please test this kernel > update and let us know if you issue has been resolved or if it is still > present with the newer kernel. > > If you experience different issues, please open a new bug report for those. I tested it on a fully updated system using the kernel 3.11.1-200.fc19.x86_64. The issue is still not resolved. *********** MASS BUG UPDATE ************** We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 19 kernel bugs. Fedora 19 has now been rebased to 3.12.6-200.fc19. Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel. If you have moved on to Fedora 20, and are still experiencing this issue, please change the version to Fedora 20. If you experience different issues, please open a new bug report for those. The bug still exists. Tested on Fedora 20 with kernel 3.12.6-300.fc20.x86_64 *********** MASS BUG UPDATE ************** We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs. Fedora 20 has now been rebased to 3.13.4-200.fc20. Please test this kernel update and let us know if you issue has been resolved or if it is still present with the newer kernel. If you experience different issues, please open a new bug report for those. I just tested on Fedora 20, with kernel-3.13.5-200.fc20.x86_64 The issue still exists. The webcam Creative Live! Cam Optia AF doesn't work. confirmed same for me, issue still present for this webcam model uname -a Linux localhost.localdomain 3.14.2-200.fc20.x86_64+debug #1 SMP Mon Apr 28 14:28:59 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux cat /etc/redhat-release Fedora release 20 (Heisenbug) [root@localhost Langkawi]# lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 04b3:3107 IBM Corp. ThinkPad 800dpi Optical Travel Mouse Bus 003 Device 004: ID 413c:2002 Dell Computer Corp. SK-8125 Keyboard Bus 003 Device 002: ID 413c:1002 Dell Computer Corp. Keyboard Hub Bus 003 Device 005: ID 041e:4058 Creative Technology, Ltd Live! Cam Optia AF Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub *********** MASS BUG UPDATE ************** We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs. Fedora 20 has now been rebased to 3.14.4-200.fc20. Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel. If you experience different issues, please open a new bug report for those. (In reply to Justin M. Forbes from comment #39) The bug still exists. I just tested on Fedora 20, with kernel-3.14.4-200.fc20.x86_64 *********** MASS BUG UPDATE ************** We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs. Fedora 20 has now been rebased to 3.17.2-200.fc20. Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel. If you have moved on to Fedora 21, and are still experiencing this issue, please change the version to Fedora 21. If you experience different issues, please open a new bug report for those. Created attachment 959070 [details] Capture (In reply to Justin M. Forbes from comment #41) I just tested with kernel-3.17.2-200.fc20.x86_64 The webcam is still unusable, however now it tries to display something. The colors and picture are out of whack. I tried to correct them by adjusting the contrast/brightness/hue etc settings, but no luck. I attached a picture. *********** MASS BUG UPDATE ************** We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs. Fedora 20 has now been rebased to 3.18.7-100.fc20. Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel. If you have moved on to Fedora 21, and are still experiencing this issue, please change the version to Fedora 21. If you experience different issues, please open a new bug report for those. *********** MASS BUG UPDATE ************** This bug is being closed with INSUFFICIENT_DATA as there has not been a response in over 4 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously. The issue still exists. I tested with kernel 3.19.5-200.fc21.x86_64 This message is a reminder that Fedora 21 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 21. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a Fedora 'version' of '21'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 21 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. Fedora 21 changed to end-of-life (EOL) status on 2015-12-01. Fedora 21 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed. |