Bug 740788

Created attachment 524590 [details]
error screenshot

Probably a dupe of bug #740377 but I'm not confident enough to close this as duplicate. Yellow detection is currently very broken.

Reproducable on master branch by putting the awesome os for 64 bits product cert in your certs dir, and using subscription assistant, but bumping the quantity up to 6 before hitting subscribe. No need to use an activation key or override facts.

Whats going on here is we have two pools that provide the same product, one with 5 available subs, and the other with 10. Candlepin is trying to get them all from the pool that only has 5 in it, so it fails.

This is fixed in the healing branch, which will be merged to master soon enough.

Created attachment 528117 [details]
subscription manager assistant claims not enough free entitlements when two pools are needed to satisfy the quantity

STILL FAILING....

[root@jsefler-onprem-62server ~]# rpm -q subscription-manager
subscription-manager-0.96.14-1.git.3.b926c9e.el6.x86_64
[root@jsefler-onprem-62candlepin candlepin]# git branch
  0.3
* master
[root@jsefler-onprem-62candlepin candlepin]# git show-ref | grep master
2fe099e481ebfca893b5384a8e1d1e6de8973a70 refs/heads/master
2fe099e481ebfca893b5384a8e1d1e6de8973a70 refs/remotes/origin/master


[root@jsefler-onprem-62server ~]# subscription-manager facts --list | grep cpu.socket
cpu.cpu_socket(s): 6
lscpu.cpu_socket(s): 6
[root@jsefler-onprem-62server ~]# ls /etc/pki/product/
100000000000002.pem
[root@jsefler-onprem-62server ~]# subscription-manager register --username testuser1 --password password --org admin
The system has been registered with id: f1d934a4-8ced-4aba-8d6d-f385d642d34b 
[root@jsefler-onprem-62server ~]# subscription-manager list --avail | grep awesomeos-x86_64 -B1 -A5 | grep Yes -A2 -B4
ProductName:       	Awesome OS for x86_64    
ProductId:         	awesomeos-x86_64         
PoolId:            	8a90f8c632f985e40132f9877cfc0552
Quantity:          	5                        
Multi-Entitlement: 	Yes                      
Expires:           	10/10/2012               
MachineType:       	physical                 
--
ProductName:       	Awesome OS for x86_64    
ProductId:         	awesomeos-x86_64         
PoolId:            	8a90f8c632f985e40132f9877cce0547
Quantity:          	10                       
Multi-Entitlement: 	Yes                      
Expires:           	10/10/2012               
MachineType:       	physical   


^^^ THESE ARE THE TWO MULTI-ENTITLEMENT POOLS THAT PROVIDE THE 15 QUANTITY SEEN IN THE SCREENSHOT

Switch to the subscription-manager-gui and attempt to use the Subscription Assistant.  SEE THE ERROR IN THE SCREENSHOT.

moving back to NEW/FailedQA

Note for retesting...  Also configure the system with 12 sockets instead of 6 to force the subscription assistant to consume from two pools instead of possibly consuming from one pool (the one with a quantity of 10, which is what candlepin should have done in the scenario outlined in comment 4).

(In reply to comment #3)
> .... No need to use an activation key or override facts.

Agreed. Manually bumping the quantity to 6 and to 12 are two good re-create tests.

this new (at least to me) issue is client side, i'm afraid. the client attempts to bind by entitlement pool rather than product. it only asks for entitlements from a single pool though, even if it should really be using more than one pool.

Verifying Version...
[root@jsefler-onprem-5server ~]# rpm -q subscription-manager
subscription-manager-0.98.5-1.el5


Overriding my system's socket count...
[root@jsefler-onprem-5server ~]# vi /etc/rhsm/facts/sockets.facts 
[root@jsefler-onprem-5server ~]# cat /etc/rhsm/facts/sockets.facts
{"cpu.cpu_socket(s)": 8 , "lscpu.cpu_socket(s)": 8}
[root@jsefler-onprem-5server ~]# subscription-manager facts --list | grep cpu.socket
cpu.cpu_socket(s): 8
lscpu.cpu_socket(s): 8
[root@jsefler-onprem-5server ~]#

[root@jsefler-onprem-5server ~]# ls /etc/pki/product/
100000000000002_.pem  69.pem
[root@jsefler-onprem-5server ~]# subscription-manager register --username testuser1 --password password --org admin
The system has been registered with id: 717a8653-4ea7-4694-934a-7b42d5c1c84e 
[root@jsefler-onprem-5server ~]# subscription-manager list --avail | grep awesomeos-x86_64 -B1 -A5 | grep Yes -A2 -B4
ProductName:          	Awesome OS for x86_64    
ProductId:            	awesomeos-x86_64         
PoolId:               	8a90f85734160df30134160ed5a402ac
Quantity:             	10                       
Multi-Entitlement:    	Yes                      
Expires:              	01/04/2013               
MachineType:          	physical                 
--
ProductName:          	Awesome OS for x86_64    
ProductId:            	awesomeos-x86_64         
PoolId:               	8a90f85734160df30134160ed5cd02b8
Quantity:             	5                        
Multi-Entitlement:    	Yes                      
Expires:              	01/04/2013               
MachineType:          	physical                 
[root@jsefler-onprem-5server ~]# 

Demonstrating that product awesomeos-x86_64 covers 1 socket...
[root@jsefler-onprem-5server ~]# curl -k -u testuser1:password https://jsefler-f14-5candlepin.usersys.redhat.com:8443/candlepin/products/awesomeos-x86_64 | python -m simplejson/tool | grep sockets -A2
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  1183    0  1183    0     0  22944      0 --:--:-- --:--:-- --:--:--     0
            "name": "sockets", 
            "updated": "2011-12-07T01:06:24.749+0000", 
            "value": "1"
[root@jsefler-onprem-5server ~]# 



Switching to the subscription-manager-gui and starting up the Subscription Assistant...
Verified that for the "Awesome OS for x86_64 Bits, the default quantity presented was 8 (exactly enough to cover my system's sockets) and pressed "Subscribe"

Now in the cli...
[root@jsefler-onprem-5server ~]# subscription-manager list --consumed
+-------------------------------------------+
    Consumed Product Subscriptions
+-------------------------------------------+

ProductName:          	Awesome OS for x86_64 Bits
ContractNumber:       	23                       
AccountNumber:        	12331131231              
SerialNumber:         	7796071529114781486      
Active:               	True                     
QuantityUsed:         	8                        
Begins:               	11/05/2011               
Expires:              	01/04/2013  

^^^^
THE NEEDED/EXPECTED QUANTITY OF 8 WAS CONSUMED FROM A SINGLE POOL THAT CONTAINED ENOUGH ENTITLEMENTS FOR MY 8 SOCKET SYSTEM.  THE SELECTION OF THIS POOL DID NOT HAPPEN IN comment 4.  THIS VERIFICATION IS GOOD!

Now let's try a harder test as suggested in comment 5 - setting the socket count such that the entitlements granted must come from multiple pools...


[root@jsefler-onprem-5server ~]# subscription-manager unsubscribe --all
[root@jsefler-onprem-5server ~]# vi /etc/rhsm/facts/sockets.facts 
[root@jsefler-onprem-5server ~]# cat /etc/rhsm/facts/sockets.facts
{"cpu.cpu_socket(s)": 12 , "lscpu.cpu_socket(s)": 12}
[root@jsefler-onprem-5server ~]# subscription-manager facts --list | grep cpu_socket
cpu.cpu_socket(s): 12
lscpu.cpu_socket(s): 12
[root@jsefler-onprem-5server ~]# subscription-manager facts --update
Successfully updated the system facts.


Restarting the subscription-manager-gui and starting up the Subscription Assistant...
This time the suggested quantity correctly defaulted to 12 "Awesome OS for x86_64" subscriptions as expected.  This is good. And then I clicked "Subscribe" and no error dialogs were presented as expected.
 
Now in the cli...
[root@jsefler-onprem-5server ~]# subscription-manager list --consumed
+-------------------------------------------+
    Consumed Product Subscriptions
+-------------------------------------------+

ProductName:          	Awesome OS for x86_64 Bits
ContractNumber:       	23                       
AccountNumber:        	12331131231              
SerialNumber:         	4442474968076001781      
Active:               	True                     
QuantityUsed:         	10                       
Begins:               	11/05/2011               
Expires:              	01/04/2013               

ProductName:          	Awesome OS for x86_64 Bits
ContractNumber:       	22                       
AccountNumber:        	12331131231              
SerialNumber:         	2954620087294091371      
Active:               	True                     
QuantityUsed:         	2                        
Begins:               	11/05/2011               
Expires:              	01/04/2013               

[root@jsefler-onprem-5server ~]# 

^^^ VERIFIED! THE NEEDED QUANTITY WAS CONSUMED FROM MULTIPLE POOLS.

Moving to VERIFIED

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No description necessary

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2012-0154.html