Bug 742090

Summary:	GNOME Shell is Broken With Dual Monitor Setup
Product:	[Fedora] Fedora	Reporter:	mystilleef
Component:	gnome-shell	Assignee:	Owen Taylor <otaylor>
Status:	CLOSED WONTFIX	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	16	CC:	beland, browning48ky, joao_mmb_santos, maxamillion, nalimilan, otaylor, samkraju, walters
Target Milestone:	---	Keywords:	Triaged, Upstream
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-02-13 19:55:37 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description mystilleef 2011-09-29 02:21:18 UTC

I've had this problem ever since GNOME shell launched about
a year ago.

Almost nothing works in overview mode when I have an external
monitor connected to my laptop.

I can't drag and drop windows. Mouse clicks on the launcher,
icons, workspace pager, windows and the notification area
are ignored. The notification area has a mind of its own. 
Popping up when it likes and sometimes never hiding itself.
Sometimes clicking on any of the items on the top panel 
does not work.

The only thing that works in overview mode is searching.

The biggest usability nightmare is my inability to interact 
with the notification area. It effectively renders the Shell
useless for practical usage.

I don't have any of these problems when I disconnect the
external monitor.

My laptop is a Dell Inspiron 1501 with the following system 
information. 

GNOME Version: 3.2.0
Laptop Brand: Dell Inspiron 1501
Memory: 4GB
Processor: Dual Core AMD Turion 64 X2 TL-60
Graphics: Gallium 0.4 on ATI RS 480
OS type: 32-bit
Disk: 84.8 GM

My external monitor is a 19inch Samsung SyncMaster 932b.
It's screen is setup to be to the right of the laptop
screen.

Sadly, every release I check to see if this has been fixed
but it hasn't. I can't use GNOME Shell as a result. I'm
guessing this is not a known or popular problem, so I'm
reporting it.

Comment 1 João Santos 2011-11-17 20:07:24 UTC

I am getting the same problem with Fedora 16 - Gnome 3.2.

My laptop is an ASUS F5RL with an ATI radeon express X1100 with opensource drivers

I guess the problem is the graphic card driver. I already tried to install the propriatary drive, however the last driver version do not support Fedora 16...

Without the external monitor connected, gnome 3.2 works perfectly. With an external monitor connected only fallback mode works.

Comment 2 Milan Bouchet-Valat 2012-01-01 13:31:50 UTC

Filed upstream as https://bugzilla.gnome.org/show_bug.cgi?id=667032.

Comment 3 Christopher Beland 2013-02-11 19:12:49 UTC

Wondering if this is related to 832820, which I'm still seeing in Fedora 18.

Comment 4 Fedora End Of Life 2013-02-13 19:55:41 UTC

Fedora 16 changed to end-of-life (EOL) status on 2013-02-12. Fedora 16 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.