Bug 744087

Summary: Canon PIXMA MP250 is not detected, but drivers are available
Product: [Fedora] Fedora Reporter: Noe Nieto <nnieto>
Component: gutenprintAssignee: Tim Waugh <twaugh>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 16CC: jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: gutenprint-5.2.7-7.fc15 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-01-11 06:11:21 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Noe Nieto 2011-10-06 23:28:09 UTC 
Description of problem:

Canon PIXMA MP250 is listed as supported by the gutenprint driver. But on F16 liveCD beta the printer is correctly detected as Canon PIXMA MP250, but the user is reported that the printer does not have drivers for this printer.

Version-Release number of selected component (if applicable):

- Fedora 16 LiveCD Beta

How reproducible:

- Plug the printer and see.

Steps to Reproduce:

1. Plug the printer
2. The notification appears.
3.
  
Actual results:

Printer queue is not installed.

Expected results:

Printer should be detected and drivers loaded acordingly.

Additional info:
Comment 1 Tim Waugh 2011-10-07 08:49:59 UTC 
What does this command say?:

su -c "lpinfo -l -v"
Comment 2 Noe Nieto 2011-10-08 00:43:07 UTC 
Output of command:

[liveuser@localhost ~]$ su -c "lpinfo -l -v"
Device: uri = http
        class = network
        info = Internet Printing Protocol (http)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = ipp
        class = network
        info = Internet Printing Protocol (ipp)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = ipps
        class = network
        info = Internet Printing Protocol (ipps)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = lpd
        class = network
        info = LPD/LPR Host or Printer
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = https
        class = network
        info = Internet Printing Protocol (https)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = usb://Canon/MP250%20series
        class = direct
        info = Canon MP250 series
        make-and-model = Canon MP250 series
        device-id = MFG:Canon;CMD:BJL,BJRaster3,BSCCe,IVEC,IVECPLI;SOJ:TXT01;MDL:MP250 series;CLS:PRINTER;DES:Canon MP250 series;VER:2.010;STA:10;FSI:00;HRI:PAM;MSI:DAT,E3;PDR:9;PSE:LCHE12303;
        location = 
Device: uri = socket
        class = network
        info = AppSocket/HP JetDirect
        make-and-model = Unknown
        device-id = 
        location = 
                  



Device: uri = serial:/dev/ttyS0?baud=115200
        class = serial
        info = Serial Port #1
        make-and-model = Unknown
        device-id = 
        location =
Comment 3 Noe Nieto 2011-10-08 00:46:35 UTC 
Output of lsusb

[liveuser@localhost ~]$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 001 Device 003: ID 059b:0470 Iomega Corp. Prestige Portable Hard Drive
Bus 004 Device 002: ID 04d9:0499 Holtek Semiconductor, Inc. Optical Mouse
Bus 005 Device 002: ID 04f2:0402 Chicony Electronics Co., Ltd Genius LuxeMate i200 Keyboard
Bus 001 Device 006: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 001 Device 007: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader
Bus 001 Device 008: ID 04a9:173a Canon, Inc. 

$ lsusb -t
1-2.3.2:1.0: No such file or directory
1-4:1.0: No such file or directory
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    |__ Port 1: Dev 2, If 0, Class=HID, Driver=usbhid, 1.5M
    |__ Port 1: Dev 2, If 1, Class=HID, Driver=usbhid, 1.5M
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    |__ Port 2: Dev 2, If 0, Class=HID, Driver=usbhid, 1.5M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci_hcd/8p, 480M
    |__ Port 2: Dev 2, If 0, Class=hub, Driver=hub/4p, 480M
        |__ Port 3: Dev 6, If 0, Class=hub, Driver=hub/3p, 12M
            |__ Port 2: Dev 7, If 0, Class=scard, Driver=, 12M
    |__ Port 4: Dev 8, If 0, Class=vend., Driver=, 480M
    |__ Port 4: Dev 8, If 1, Class=print, Driver=usblp, 480M
    |__ Port 5: Dev 3, If 0, Class=stor., Driver=usb-storage, 480M


And Verbose output just for the printer

Bus 001 Device 008: ID 04a9:173a Canon, Inc. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x04a9 Canon, Inc.
  idProduct          0x173a 
  bcdDevice            0.01
  iManufacturer           1 Canon
  iProduct                2 MP250 series
  iSerial                 3 2A7E97
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           62
    bNumInterfaces          2
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass      0 
      bInterfaceProtocol    255 
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x07  EP 7 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x88  EP 8 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x89  EP 9 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval              11
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         7 Printer
      bInterfaceSubClass      1 Printer
      bInterfaceProtocol      2 Bidirectional
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Comment 4 Fedora Update System 2011-10-11 13:58:22 UTC 
gutenprint-5.2.7-7.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/gutenprint-5.2.7-7.fc16
Comment 5 Fedora Update System 2011-11-03 13:11:15 UTC 
gutenprint-5.2.7-7.fc15 has been submitted as an update for Fedora 15.
https://admin.fedoraproject.org/updates/gutenprint-5.2.7-7.fc15
Comment 6 Fedora Update System 2011-11-03 13:23:38 UTC 
gutenprint-5.2.7-7.fc14 has been submitted as an update for Fedora 14.
https://admin.fedoraproject.org/updates/gutenprint-5.2.7-7.fc14
Comment 7 Fedora Update System 2011-11-04 20:26:07 UTC 
Package gutenprint-5.2.7-7.fc15:
* should fix your issue,
* was pushed to the Fedora 15 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing gutenprint-5.2.7-7.fc15'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2011-15367
then log in and leave karma (feedback).
Comment 8 Fedora Update System 2011-11-05 01:21:23 UTC 
gutenprint-5.2.7-7.fc16 has been pushed to the Fedora 16 stable repository.  If problems still persist, please make note of it in this bug report.
Comment 9 Fedora Update System 2012-01-11 06:11:21 UTC 
gutenprint-5.2.7-7.fc15 has been pushed to the Fedora 15 stable repository.  If problems still persist, please make note of it in this bug report.