Bug 744906
Summary: | Software Update (gnome-packagekit) does not show package size or package metadata information. | ||||||||
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Product: | Red Hat Enterprise Linux 6 | Reporter: | Rodrigo Trujillo <rotru> | ||||||
Component: | gnome-packagekit | Assignee: | Richard Hughes <rhughes> | ||||||
Status: | CLOSED ERRATA | QA Contact: | Desktop QE <desktop-qa-list> | ||||||
Severity: | high | Docs Contact: | |||||||
Priority: | high | ||||||||
Version: | 6.1 | CC: | grant_williamson, ngalvin, tpelka, walicki | ||||||
Target Milestone: | rc | ||||||||
Target Release: | --- | ||||||||
Hardware: | x86_64 | ||||||||
OS: | Linux | ||||||||
Whiteboard: | |||||||||
Fixed In Version: | gnome-packagekit-2.28.3-6.el6 | Doc Type: | Bug Fix | ||||||
Doc Text: | Story Points: | --- | |||||||
Clone Of: | Environment: | ||||||||
Last Closed: | 2013-02-21 07:47:14 UTC | Type: | --- | ||||||
Regression: | --- | Mount Type: | --- | ||||||
Documentation: | --- | CRM: | |||||||
Verified Versions: | Category: | --- | |||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||
Embargoed: | |||||||||
Bug Depends On: | |||||||||
Bug Blocks: | 782183, 840699 | ||||||||
Attachments: |
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This request was evaluated by Red Hat Product Management for inclusion in the current release of Red Hat Enterprise Linux. Because the affected component is not scheduled to be updated in the current release, Red Hat is unfortunately unable to address this request at this time. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux. If you would like it considered as an exception in the current release, please ask your support representative. (In reply to comment #0) > 1. Ensure you have 32 and 64 versions update of a given package > 2. Open Software Update > 3. Select the 64 bits version of the package to be updated I can reproduce this. Working on a fix now. I've fixed this upstream with the following fix: commit 2e8cfeeec2f81a32f324ce4ed3b31bfc59c07d2f Author: Richard Hughes <richard> Date: Thu Feb 2 17:30:53 2012 +0000 Try harder to find the correct update item in the update viewer Try to find the exact package ID before falling back to the name in the update viewer. This ensures we find both versions of a package when we have installed multarch versions. This request was evaluated by Red Hat Product Management for inclusion in the current release of Red Hat Enterprise Linux. Because the affected component is not scheduled to be updated in the current release, Red Hat is unfortunately unable to address this request at this time. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux. If you would like it considered as an exception in the current release, please ask your support representative. I have contacted our support representative to reconsider this decision. We will test this against the latest el6 srpm. Added patch manually, Created attachment 562476 [details]
Try harder to find the correct update item in the update viewer Patch
Spun packages locally to test. Tagging with .0.
gnome-packagekit-2.28.3-3.el6.0
Our Test team, tested this patch, fixed the issue we are seeing. This request was not resolved in time for the current release. Red Hat invites you to ask your support representative to propose this request, if still desired, for consideration in the next release of Red Hat Enterprise Linux. Committed into rhel-6.4. This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux release for currently deployed products. This request is not yet committed for inclusion in a release. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2013-0280.html |
Created attachment 527308 [details] screenshot of the "Loading..." window. Description of problem: Software Update does not show the x86_64 package information when you are running a RHEL6.1 64 bits and have the same package in both architectures to be updated. You can see the 32 bits package information but when select the 64 bits, it shows only "Loading..." in the information box. Version-Release number of selected component (if applicable): gnome-packagekit-2.28.3-3.el6.x86_64 PackageKit-gtk-module-0.5.8-19.el6.x86_64 PackageKit-gtk-module-0.5.8-19.el6.i686 PackageKit-glib-0.5.8-19.el6.x86_64 PackageKit-gstreamer-plugin-0.5.8-19.el6.x86_64 PackageKit-yum-plugin-0.5.8-19.el6.x86_64 PackageKit-device-rebind-0.5.8-19.el6.x86_64 PackageKit-yum-0.5.8-19.el6.x86_64 PackageKit-0.5.8-19.el6.x86_64 How reproducible: Steps to Reproduce: 1. Ensure you have 32 and 64 versions update of a given package 2. Open Software Update 3. Select the 64 bits version of the package to be updated Actual results: Software Updates does not show the information and size. It shows "Loading..." Expected results: The applications should show the packageinformation Additional info: See screenshot