Bug 745616

Summary: HP PSC 1610 - Cannot print in color
Product: [Fedora] Fedora Reporter: Cybertimber2011 <cybertimber2000>
Component: system-config-printerAssignee: Tim Waugh <twaugh>
Status: CLOSED WORKSFORME QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 16CC: cybertimber2000, jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-11-14 17:17:47 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Cybertimber2011 2011-10-12 20:35:04 UTC 
Description of problem:
Cannot print in color


Version-Release number of selected component (if applicable):
rpm -qi system-config-printer
Version: 1.3.7
Release 1.fc16

rpm -qi hplip-libs
Version 3.11.10
Release 2.fc16

rpm -qi hplip-common
Version 3.11.10
Release 2.fc16

How reproducible:
Always

Steps to Reproduce:
1. Plug in HP PSC 1610 printer
2. Let system configure
3. Find color graphic
4. Print
  
Actual results:
Comes out in black and white

Expected results:
Print in color

Additional info:
No color tab in printer dialog after reboot. Was blank before reboot.
Comment 1 Cybertimber2011 2011-10-12 21:32:43 UTC 
Also, oddly enough the "Print Test Page" option is grayed out and unclickable.
Comment 2 Cybertimber2011 2011-10-14 11:36:08 UTC 
From an update to my bug 745632, I deleted the queue, disconnected the pritner and reconnected the printer. The correct driver was loaded this time instead of what was being seen as a result of https://bugzilla.redhat.com/show_bug.cgi?id=742989

The printer now shows the color option when printing, but I'm not seeing color output. Troubleshooting to see if it's hardware.
Comment 3 Tim Waugh 2011-10-31 11:24:06 UTC 
Let me know what you discover about whether the hardware is working correctly.
Comment 4 Cybertimber2011 2011-10-31 14:10:58 UTC 
Created a fresh Fedora 16 Beta Live USB and fully updated via YUM.
Color option now shows when printing. Going to check persistance.
Comment 5 Cybertimber2011 2011-10-31 14:20:27 UTC 
Yep, still shows after unplug and reboot. The only difference I see is that hplip isn't installed.
Should I try removing the printer, installing HPLIP, and see if it occurs again?

Otherwise, working as expected out of the box.
Comment 6 Tim Waugh 2011-10-31 15:00:57 UTC 
Yes please.  The printer should work correctly regardless of which drivers are installed at the time the printer is connected (i.e. the 'best' driver should be installed and configured).