| Summary: | Editing Alert Template locks/hangs UI | ||||||
|---|---|---|---|---|---|---|---|
| Product: | [Other] RHQ Project | Reporter: | Mike Foley <mfoley> | ||||
| Component: | Core UI | Assignee: | Ian Springer <ian.springer> | ||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Mike Foley <mfoley> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | urgent | ||||||
| Version: | 4.1 | CC: | ccrouch, hrupp, jshaughn | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2012-02-07 19:27:36 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Attachments: |
|
||||||
no excessive CPU activity for FF while this is happening (10:29:01 AM) ccrouch: mfoley: can you put more detail around the steps to reproduce (10:29:11 AM) mfoley: it is as simple as what i have written (10:29:15 AM) mfoley: top-level menu (10:29:18 AM) mfoley: administration (10:29:29 AM) mfoley: mouse-over ... edit template (10:29:52 AM) mfoley: which step needs clarity? (10:31:22 AM) ccrouch: so you mean (10:31:25 AM) jsanda: ccrouch: i'm able to reproduce just as easily (10:31:46 AM) ccrouch: it locks on the mouse over itself? (10:32:05 AM) mfoley: well ...mouseover then shows an icon (10:32:10 AM) mfoley: edit template (10:32:17 AM) mfoley: which when you click ... the hang occurs (10:32:42 AM) ccrouch: ok (10:32:52 AM) ccrouch: so its on loading the alert template (10:32:57 AM) ccrouch: what about metric templates (10:33:00 AM) ccrouch: does it lock there? (10:33:08 AM) mfoley: yes (10:33:16 AM) mfoley: and no clientside error (10:33:25 AM) mfoley: and no supporting evidence in the server logs (10:33:43 AM) ccrouch: so we should rename the bug? (10:33:54 AM) mfoley: ah (10:33:54 AM) ccrouch: if its happening on both types of templates (10:33:58 AM) mfoley: i misread your post (10:34:00 AM) mfoley: no ... (10:34:04 AM) mfoley: not metric templates (10:34:09 AM) ccrouch: ok (10:34:26 AM) mfoley: but let me retest and double-check that right now (10:34:45 AM) mfoley: metric templates are fine (10:35:13 AM) ccrouch: mfoley: how long did you wait with the UI locked? (10:35:36 AM) mfoley: maybe as long as 30 seconds (10:35:47 AM) mfoley: then it seems hopeless ... and i close the browser tab (10:35:51 AM) ccrouch: you should probably open up another browser and wait 10mins (10:36:01 AM) ccrouch: we may be able to get some txn timeouts (10:36:11 AM) ccrouch: in the server log (10:36:18 AM) ccrouch: that may help route cause it (10:36:35 AM) mfoley: i added the server log to the BZ (10:37:01 AM) mfoley: and ... no excessive CPU activity for FF while this is happening (10:37:03 AM) ccrouch: right but you said there was nothing in there :-) (10:37:10 AM) ccrouch: mfoley: ooh thats important (10:37:29 AM) ccrouch: so re: server logs if we wait long enough, i.e. 10mins, something may appear (10:37:35 AM) mfoley: well ... i added the server log to show the absence of errors in the server log (10:37:57 AM) ccrouch: right, so we need to see if we can tickle it into producing something helpful :-) (10:38:30 AM) ccrouch: (10:37:35 AM) mfoley: well ... i added the server log to show the absence of errors in the server log (10:38:30 AM) ccrouch: thats virtually always a really good idea (10:38:49 AM) ccrouch: the other key element is from sunny-dee (10:38:57 AM) ccrouch: that this used to work until recently (10:39:12 AM) ccrouch: sunny-dee: you said your rhq build is 2weeks old? (10:39:38 AM) ccrouch: i've got my suspicions on the perf related alert changes It doesn't lock up for me but I do get an execption if I click the New button. I reproduced this, but after doing a mvn install of the whole project, restarting my Server, and clearing my browser's cache, I was no longer able to reproduce. Mike, please give it another try with a newer build and after clearing your browser's cache. verified. changing status of VERIFIED BZs for JON 2.4.2 and JON 3.0 to CLOSED/CURRENTRELEASE |
Created attachment 528056 [details] server log Description of problem: Editing Alert Template locks/hangs UI Version-Release number of selected component (if applicable): RHQ 10/13/2011 build How reproducible: 100%. myself. sunny-dee. jsanda. others on IRC too. Steps to Reproduce: 1. Administration-->Templates 2. mouseover ... edit templates 3. Actual results: UI hangs. Expected results: UI does not hang. Additional info: no client-side error. no server-side error (but attaching server log anyways)