Bug 746773

Summary: gnome-screenshot creates partly black picture
Product: Red Hat Enterprise Linux 6 Reporter: Matthew Mosesohn <mmosesoh>
Component: gnome-utilsAssignee: Ray Strode [halfline] <rstrode>
Status: CLOSED WONTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 6.3CC: mclasen, mirko.dziadzka, msanders, rstrode, tpelka
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 673506 Environment:
Last Closed: 2017-12-06 12:50:57 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On: 673506    
Bug Blocks: 670971    
Attachments:
Description Flags
example of broken screenshot none

Description Matthew Mosesohn 2011-10-17 18:22:57 UTC 
Created attachment 528620 [details]
example of broken screenshot

+++ This bug was initially created as a clone of Bug #673506 +++

Created attachment 475806 [details]
broken screenshot

Description of problem:

When doing a screenshot with 'gnome-screenshot -i' and either 'grab the current window' or 'select area to grab', the result always have the upper part of the image black.

Version-Release number of selected component (if applicable):


How reproducible:

every time

Steps to Reproduce:
1. gnome-screenshot -i
2. choose 'Select Area to grab'
3. grab an area
  
Actual results:

The upper part of the picture is black, see attachment

Expected results:

Shouldn't be black

Additional info:

I have a standard Fedora-14 installation, but 2 screens with different resolutions attached. I will attach the output of lsmod ans lspic.

--- Additional comment from mirko.dziadzka on 2011-01-28 08:51:52 EST ---

Created attachment 475808 [details]
output of lsmod

--- Additional comment from mirko.dziadzka on 2011-01-28 08:52:22 EST ---

Created attachment 475809 [details]
output of lspci
Comment 1 Matthew Mosesohn 2011-10-17 18:24:15 UTC 
This is intermittent.  The issue occurs only a few times per month for some CSB users, but it goes away after rebooting.  There is no valuable info in ~/.xsession-errors
Comment 3 RHEL Program Management 2011-10-17 18:49:00 UTC 
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.
Comment 6 Jan Kurik 2017-12-06 12:50:57 UTC 
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.

The official life cycle policy can be reviewed here:

http://redhat.com/rhel/lifecycle

This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:

https://access.redhat.com/