Bug 747866
| Summary: | Printer (Dymo LabelWriter 400) doesn't install correctly | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Rolle <rolle.hoffmann> |
| Component: | cups | Assignee: | Tim Waugh <twaugh> |
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 19 | CC: | browning48ky, jpopelka, maxamillion, mclasen, otaylor, rolle.hoffmann, samkraju, twaugh, walters |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | cups-1.6.2-12.fc19 | Doc Type: | Bug Fix |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2013-07-02 00:34:07 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
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Description
Rolle
2011-10-21 08:07:26 UTC
This bug appears to have been reported against 'rawhide' during the Fedora 19 development cycle. Changing version to '19'. (As we did not run this process for some time, it could affect also pre-Fedora 19 development cycle bugs. We are very sorry. It will help us with cleanup during Fedora 19 End Of Life. Thank you.) More information and reason for this action is here: https://fedoraproject.org/wiki/BugZappers/HouseKeeping/Fedora19 Moving this to the printer driver side - we should find the right driver. Is this still a problem? This report is quite old. If you are still seeing this issue, please run this command with the printer connected and switched on. What output do you get? su -c 'lpinfo -v' Yes this problem still exists. The wrong driver (text driver) installs automatically. The "Dymo LabelWriter 400" is local connect with an USB-connection. In Ubuntu 13.04 it is still the same wrong driver recommended, but I can select manually the right dymo-driver (gfx capable). In Fedora 19 beta Nightly 2013-06-10 LiveCD (this test) I can't change the wrong driver. So lpinfo -v outputs: network socket network lpd network https network ipps network http serial serial:/dev/ttyS0?baud=115200 network ipp network smb direct usb://DYMO/LabelWriter%20400?serial=07000216492455 network dnssd://HP%20LaserJet%20P2015%20Series%20(108DA7)._pdl-datastream._tcp.local/ Thanks Rolle Thanks. What about 'lpinfo -l -v'? lpinfo -l -v
Device: uri = http
class = network
info = Internet Printing Protocol (http)
make-and-model = Unknown
device-id =
location =
Device: uri = lpd
class = network
info = LPD/LPR Host or Printer
make-and-model = Unknown
device-id =
location =
Device: uri = ipp
class = network
info = Internet Printing Protocol (ipp)
make-and-model = Unknown
device-id =
location =
Device: uri = serial:/dev/ttyS0?baud=115200
class = serial
info = Serial Port #1
make-and-model = Unknown
device-id =
location =
Device: uri = https
class = network
info = Internet Printing Protocol (https)
make-and-model = Unknown
device-id =
location =
Device: uri = ipps
class = network
info = Internet Printing Protocol (ipps)
make-and-model = Unknown
device-id =
location =
Device: uri = socket
class = network
info = AppSocket/HP JetDirect
make-and-model = Unknown
device-id =
location =
Device: uri = usb://DYMO/LabelWriter%20400?serial=07000216492455
class = direct
info = DYMO LabelWriter 400
make-and-model = DYMO LabelWriter 400
device-id = MFG:DYMO;CMD: ;MDL:LabelWriter 400;CLASS:PRINTER;DESCRIPTION:DYMO LabelWriter 400;SERN:07000216492455;
location =
Device: uri = smb
class = network
info = Windows Printer via SAMBA
make-and-model = Unknown
device-id =
location =
You can choose which driver to use by using the 'system-config-printer' application, which appears as "Print Settings" in the application list in GNOME. Which driver is correct for this device? Now I installed the Fedora 19 beta and updated to the latest packages 2013-06-14 (Kernel 3.9.5, CUPS 1.6.2). After the automatically installation of the wrong text driver I see I can click on the "modell"-field "text only driver" and can change the driver to "Dymo Label Printer". This is only possible then I UNLOCKED the settings. So this manually change works. But I think this unvisible button will many user overseen. So now this works. Fine. The other problem that the automatism installs the wrong driver must be fixed. The right driver is "Dymo/Dymo Label Printer". And this one works fine. Thank you Tim. This driver is actually provided by CUPS itself. Should be fixed in cups-1.6.2-10.fc19. cups-1.6.2-12.fc19 has been submitted as an update for Fedora 19. https://admin.fedoraproject.org/updates/cups-1.6.2-12.fc19 Package cups-1.6.2-12.fc19: * should fix your issue, * was pushed to the Fedora 19 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing cups-1.6.2-12.fc19' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2013-11691/cups-1.6.2-12.fc19 then log in and leave karma (feedback). cups-1.6.2-12.fc19 has been pushed to the Fedora 19 stable repository. If problems still persist, please make note of it in this bug report. Works perfectly. In Fedora 19 Final Release (DVD ISO, 2013-07-02) is yet the older cups package. But then I updated on 2013-07-05 the new cups package is here. Now I can plug in the "Dymo LabelWriter 400" and the printer is automatically recognized and the right graphics-capable driver is automatically installed. Thank you Tim. |