Bug 748081

Summary: Gnome system update notification shouldn't be marked as urgent
Product: [Fedora] Fedora Reporter: ell1e <el>
Component: PackageKitAssignee: Richard Hughes <hughsient>
Status: CLOSED WONTFIX QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 16CC: elad, hughsient, jonathan, rhughes, rvitale, smparrish
Target Milestone: ---Keywords: Reopened
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-02-14 01:17:29 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description ell1e 2011-10-21 23:56:41 UTC
Description of problem:
The system update notification as given to the gnome-shell seems to be marked as urgent.

Urgent notifications in Gnome 3.2 auto-expand (large), cover up significant screen space and get a lot of attention (vs normal notifications that are usually used for things like new messages in a chat program or stuff like that which are little and go away soon).

While mount notification/helpers when plugging in an usb stick are useful for popping up as a large auto-expand urgent notification, a simple "update available" info should be less obtrusive and eye catching especially since the user might be busy with other things and didn't explicitly do something to prompt this in the first place.

On a side note, the urgent system update notification becomes also even more interrupting and annoying due to upstream issue https://bugzilla.gnome.org/show_bug.cgi?id=660609

Version-Release number of selected component (if applicable):
PackageKit: 0.6.19-2.fc16
gnome-packagekit: 3.2.1-1.fc16


How reproducible:
100%

Steps to Reproduce:
1. Wait for new system updates and a notification for them
  
Actual results:
System update notification is just small and unobtrusive and only expands when I move the mouse there, offering me an update button (not urgent/not auto-expand notification).

Expected results:
Notification auto-expands, getting into the way of my current work without asking and prompted without initial actions done by myself (unlike e.g. mount helper notifications that are a result of me plugging an usb stick in and therefore not unexpectedly interrupting me).

Additional info:

Comment 1 Elad Alfassa 2012-09-30 14:57:44 UTC
Is this still a problem with Fedora 18?

If so, please file a bug at https://bugzilla.gnome.org under the component gnome-packagekit



-- 
Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers

Comment 2 ell1e 2012-09-30 15:06:37 UTC
This is still a problem with Fedora 18, just had such a notification happen 5 minutes ago.

I filed an upstream bug here: https://bugzilla.gnome.org/show_bug.cgi?id=685153

Comment 3 Richard Hughes 2012-10-01 13:27:52 UTC
The notification is NOTIFY_URGENCY_NORMAL. We only use NOTIFY_URGENCY_CRITICAL
when there is a critical security update that needs to be applied.

Comment 4 ell1e 2012-10-01 19:55:08 UTC
Reopening, see upstream remarks: critical security updates don't appear to be that rare (I recall getting them often enough so I find this slightly annoying, I haven't counted the occasions though), and when I'm watching a movie or just writing an e-mail, I probably do NOT want to do the updates right now.

Maybe that's bad behaviour or something, but since I'm not running a nuclear plant, there are simply times where I don't want to update immediately. And in such cases, the update notification staying on screen forever until I click on it so it finally goes away is annoying to me.

If I'm the only one with that opinion, feel free to close again - but I just wanted to bring this up for further consideration. I don't think any update notification should stay on screen forever, since the computer won't explode or whatever if the user doesn't instantly apply the update. I understand a security update should be applied rather soon - but an hour later won't cause the computer to explode.

Comment 5 Fedora End Of Life 2013-01-16 22:45:15 UTC
This message is a reminder that Fedora 16 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 16. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
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Comment 6 Fedora End Of Life 2013-02-14 01:17:41 UTC
Fedora 16 changed to end-of-life (EOL) status on 2013-02-12. Fedora 16 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.