Bug 755321

Summary: Scanner not found
Product: [Fedora] Fedora Reporter: rvny <rvny>
Component: sane-backendsAssignee: Nils Philippsen <nphilipp>
Status: CLOSED CURRENTRELEASE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: unspecified    
Version: 16CC: nphilipp
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-02-01 16:52:04 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description rvny 2011-11-20 16:10:48 UTC 
Fedora 16 with latest patches. Scanner Mustek. Tested and worked on another linux (as example OpenSuse 11.2). Then I probe connect to USB 3 port or usb 2, the xsane backend write not found scanner, utility sane-find-scanner found scaner. (Also scanner work on Windows)

I probe disable selinux: #setenforce 0
I probe start xsane from root user but also my scaner can't be found.


----
Log for /var/log/messages:

nov 20 20:08:21 localhost kernel: [38059.747467] usb 1-1.3: new high speed USB device number 5 using ehci_hcd
Nov 20 20:08:21 localhost kernel: [38059.835072] usb 1-1.3: New USB device found, idVendor=055f, idProduct=0409
Nov 20 20:08:21 localhost kernel: [38059.835076] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Nov 20 20:08:21 localhost kernel: [38059.835078] usb 1-1.3: Product: USB2.0 Scanner            
Nov 20 20:08:21 localhost kernel: [38059.835080] usb 1-1.3: Manufacturer: Hewlett-Packard.        
Nov 20 20:08:21 localhost kernel: [38059.870276] WARNING! power/level is deprecated; use power/control instead


---
#lsusb
Bus 001 Device 005: ID 055f:0409 Mustek Systems, Inc. BearPaw 2448 TA Pro
---
#sane-find-scanner 

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x055f [Hewlett-Packard.        ], product=0x0409 [USB2.0 Scanner            ], chip=SQ113) at libusb:001:005
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program


------
Comment 1 Nils Philippsen 2011-11-21 16:47:16 UTC 
Is the mustek_usb2 backend enabled in /etc/sane.d/dll.conf?

What does the command "scanimage -L" print?
Comment 2 rvny 2011-11-21 18:10:03 UTC 
cat /etc/sane.d/dll.conf
# enable the next line if you want to allow access through the network:
....
mustek_usb
mustek_usb2
....

#scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
Comment 3 rvny 2011-11-21 18:19:04 UTC 
Then I reinstall packages from this, scaner start work. When normal fedora rpm (official) provides and support my scanner?

http://kojipkgs.fedoraproject.org/packages/sane-backends/1.0.22/6.fc16/x86_64/
Comment 4 Nils Philippsen 2011-11-22 11:29:05 UTC 
When testing is done and the new version doesn't break anything new :-). You can speed this up by going to this URL:

https://admin.fedoraproject.org/updates/FEDORA-2011-16112/sane-backends-1.0.22-6.fc16

Then log in, test and leave "karma" (you need a Fedora account for that, go to https://admin.fedoraproject.org/accounts/user/new if you don't have one already), i.e. check "works for me" or "does not work" and submit the comment.
Comment 5 Fedora End Of Life 2013-01-16 16:10:12 UTC 
This message is a reminder that Fedora 16 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 16. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '16'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 16's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 16 is end of life. If you 
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against a later version of Fedora, you are encouraged to click on 
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