Bug 760802

Summary:	Thunderbird missing /usr/lib64/libnss3.so: version NSS_3.12.10
Product:	[Fedora] Fedora	Reporter:	Brad Bell <bradbell>
Component:	thunderbird	Assignee:	Gecko Maintainer <gecko-bugs-nobody>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	low	Docs Contact:
Priority:	unspecified
Version:	15	CC:	bradbell, gecko-bugs-nobody, stransky
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	thunderbird-10.0.1	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-02-24 15:15:34 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Brad Bell 2011-12-07 01:12:37 UTC

Description of problem:
Thunderbird does not launch due to missing /usr/lib64/libnss3.so.


Version-Release number of selected component (if applicable):
Name        : thunderbird
Arch        : x86_64
Version     : 8.0
Release     : 2.fc15
Size        : 59 M
Repo        : installed
From repo   : updates
Summary     : Mozilla Thunderbird mail/newsgroup client
URL         : http://www.mozilla.org/projects/thunderbird/
License     : MPLv1.1 or GPLv2+ or LGPLv2+
Description : Mozilla Thunderbird is a standalone mail and newsgroup client.


How reproducible:
Very

Steps to Reproduce:
1. Open a terminal window
2. Execute the command 'thunderbird'
  
Actual results:
usr/lib64/thunderbird/thunderbird-bin: /usr/lib64/libnss3.so: version `NSS_3.12.10' not found (required by /usr/lib64/thunderbird/libxul.so)


Expected results:
The thunderbird program would launch

Additional info:
I have tried un-installing and the reinstalling thunderbird and this did not solve the problem.

Comment 1 Brad Bell 2011-12-07 03:41:13 UTC

Upon further investigation, it appears that an old version of nss is installed. To be specific, in response to
     yum info nss
the system in question responds:

[bradbell@localhost ~]$ yum info nss
Loaded plugins: langpacks, presto, refresh-packagekit
Installed Packages
Name        : nss
Arch        : x86_64
Version     : 3.12.9
Release     : 15.fc15
Size        : 2.5 M
Repo        : installed
From repo   : anaconda-InstallationRepo-201105131943.x86_64
Summary     : Network Security Services
URL         : http://www.mozilla.org/projects/security/pki/nss/
License     : MPLv1.1 or GPLv2+ or LGPLv2+
Description : Network Security Services (NSS) is a set of libraries designed to
            : support cross-platform development of security-enabled client and
            : server applications. Applications built with NSS can support SSL
            : v2 and v3, TLS, PKCS #5, PKCS #7, PKCS #11, PKCS #12, S/MIME,
            : X.509 v3 certificates, and other security standards.

Available Packages
Name        : nss
Arch        : i686
Version     : 3.12.10
Release     : 6.fc15
Size        : 779 k
Repo        : updates
Summary     : Network Security Services
URL         : http://www.mozilla.org/projects/security/pki/nss/
License     : MPLv1.1 or GPLv2+ or LGPLv2+
Description : Network Security Services (NSS) is a set of libraries designed to
            : support cross-platform development of security-enabled client and
            : server applications. Applications built with NSS can support SSL
            : v2 and v3, TLS, PKCS #5, PKCS #7, PKCS #11, PKCS #12, S/MIME,
            : X.509 v3 certificates, and other security standards.

Name        : nss
Arch        : x86_64
Version     : 3.12.10
Release     : 6.fc15
Size        : 765 k
Repo        : updates
Summary     : Network Security Services
URL         : http://www.mozilla.org/projects/security/pki/nss/
License     : MPLv1.1 or GPLv2+ or LGPLv2+
Description : Network Security Services (NSS) is a set of libraries designed to
            : support cross-platform development of security-enabled client and
            : server applications. Applications built with NSS can support SSL
            : v2 and v3, TLS, PKCS #5, PKCS #7, PKCS #11, PKCS #12, S/MIME,
            : X.509 v3 certificates, and other security standards.

Comment 2 Brad Bell 2011-12-08 12:59:32 UTC

The following is a workaround for the problem
       yum -y update nss

Comment 3 Martin Stransky 2012-02-24 15:15:34 UTC

It should be already fixed by thunderbird-10.0.1.