Bug 766121

Summary: Need to change user email address a bit of a fas mess
Product: [Community] Bugzilla Reporter: Jóhann B. Guðmundsson <johannbg>
Component: User AccountsAssignee: PnT DevOps Devs <hss-ied-bugs>
Status: CLOSED NOTABUG QA Contact:
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 3.6CC: sgreen
Target Milestone: ---Keywords: Reopened
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2011-12-12 10:32:46 UTC Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Jóhann B. Guðmundsson 2011-12-10 11:32:19 UTC
Description of problem:

Directed here from Fedora admins 

I need to merge all my three bugzilla accounts to one under johannbg 

Basically my primary bugzilla email address is johannbg now when I changed my email address fas autocreated johannbg account bugzilla along with another one johannbg once I try to change to that hence I cant change my email address in johannbg account from johannbg to johannbg or the gmail one since they already exist

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Comment 1 Simon Green 2011-12-12 03:31:48 UTC
(In reply to comment #0)
> I need to merge all my three bugzilla accounts to one under
> johannbg 

Unfortunately you cannot merge accounts in Red Hat Bugzilla.
 
> Basically my primary bugzilla email address is johannbg now when I
> changed my email address fas autocreated johannbg account bugzilla
> along with another one johannbg once I try to change to that
> hence I cant change my email address in johannbg account from
> johannbg to johannbg or the gmail one since they
> already exist

There are two ways you can achieve a similar result:

1) You can set up one account to 'watch' the other two accounts. You can set up watching in Red Hat Bugzilla under the Preferences -> E-mail preferences page.

2) You can add one account as a CC: to all bugs owned by the other two accounts. And then just use the one account to log in.

In both cases, you can configure Red Hat Bugzilla not to send e-mails to the other two accounts (also in the Preferences -> Email preferences page)

  -- simon

Comment 2 Jóhann B. Guðmundsson 2011-12-12 09:20:24 UTC
That statement is false since according to upstream you can...

"This script moves activity from one user account to another.
Specify the two accounts on the command line, e.g.:"

http://www.bugzilla.org/docs/3.0/html/api/contrib/merge-users.html

Thus you would merge those two as in..

johannbg --> johannbg and then johannbg --> johannbg 

The other way would be delete johannbg and johannbg so I could change the email address of johannbg to johannbg

Comment 3 Jóhann B. Guðmundsson 2011-12-12 09:27:05 UTC
By the way what's the proper way for Fedora users to contact Bugzilla administrators to do various stuff like this since we dont run our own bugzilla instance thus we cant go our usual route of contacting the Fedora infrastructure guys ( they just redirect users to Red Hat ). 

It's just a thing that needs to be document properly on wiki page somewhere...

Comment 4 Simon Green 2011-12-12 10:32:46 UTC
(In reply to comment #2)
> That statement is false since according to upstream you can...

Upstream may allow you to merge accounts. The Red Hat Bugzilla team do not allow you to. There are many reasons for this.

> The other way would be delete johannbg and johannbg
> so I could change the email address of johannbg to
> johannbg

We do not delete accounts either. You could change the login name from johannbg to something else (e.g. johannbg+fedorabugs or johann.bg) and then do the above steps.

(In reply to comment #3)
> By the way what's the proper way for Fedora users to contact Bugzilla
> administrators to do various stuff like this since we dont run our own bugzilla
> instance

Either submitting bugs (like this one) or e-mailing bugzilla-owner are acceptable.

  -- simon