Bug 771272

Summary: [BIOS_Linux]Black screen occurs during installing RHEL6.2 with OB VGA.
Product: Red Hat Enterprise Linux 6 Reporter: Xiao Yousheng <xiaoys>
Component: xorg-x11-drv-intelAssignee: Adam Jackson <ajax>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Desktop QE <desktop-qa-list>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 6.2CC: tpelka
Target Milestone: rc   
Target Release: 6.2   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-02-15 19:57:53 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Xiao Yousheng 2012-01-03 04:09:45 UTC
Description of problem:
Black screen occurs during installing RHEL6.2 with OB VGA.

Version-Release number of selected component (if applicable):
SYSTEM SN OR ID: NA16605341 
Form Factor: 
Planar Type: IS77M 
Planar Level: Rev:0.3A 
Planar SN: 11S11200466UUMH51AV114 
BIOS Level: 9SKT14A 
Monitor: Viewsonic VP201s 
Video Adapter: Onboard 
Audio Adapter: Onboard 
PCI-Express 16X: 
Video BIOS: 
PCI-Express 1X: 
PCI1 Slot        : 
PCI2 Slot        : 
Keyboard: USB Keyboard 
Mouse: USB Mouse 
CPU    : INTEL Ivy Bridge C-0 8MB 4c LGA 2.2GHz STD 95W GT2 ES2 
DIMM 1 : Samsung PC3-12800E 2GB 

How reproducible:


Steps to Reproduce:
   1: Connect Display via onboard VGA. 
   2: Connect power core then power on. 
   3: Press "F12" to choose boot from ODD with RHEL6.2 RC install CD in it. 
   4: Choose "Install or upgrade an existing system" to install RHEL6.2. 
      You can observe that black screen after loading some files. 
      Hang check: 
         0. Check system hang scenario (POST/ No Screen / OS..Description  ) : No Screen
  
Actual results:


Expected results:


Additional info:

Comment 2 Adam Jackson 2012-01-03 18:49:34 UTC
Boot with 'nomodeset' on the kernel command line once, to discover the IP address of the machine after it boots.  Then reboot without 'nomodeset' but with 'drm.debug=0x4', ssh into the affected machine, and attach the dmesg output to this bug.

Comment 4 Suzanne Logcher 2012-02-14 23:26:27 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 5 Adam Jackson 2012-02-15 19:57:53 UTC
Please reopen when you have attached the information requested in comment #2.