Bug 771846

Summary: Error message is dispalyed while subscribing a product on GUI
Product: Red Hat Enterprise Linux 5 Reporter: Shwetha Kallesh <skallesh>
Component: subscription-managerAssignee: William Poteat <wpoteat>
Status: CLOSED CURRENTRELEASE QA Contact: Entitlement Bugs <entitlement-bugs>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 5.8CC: jsefler, mstead
Target Milestone: rcFlags: mstead: needinfo-
Target Release: 5.9   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-01-09 17:46:02 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 771748    
Attachments:
Description Flags
Error while subscribing the product none

Description Shwetha Kallesh 2012-01-05 08:49:39 UTC
Created attachment 550849 [details]
Error while subscribing the product

Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.execute subscription-manager-gui
2.In the AllavailableSubscriptions tab select a stackable product and subscribe
3.
  
Actual results:
Subscription is successful but a dialogue box with an error message is getting displayed

Expected results:
Should successfully subscribe without any error message              

Additional info:

Comment 1 Michael Stead 2012-01-05 14:51:02 UTC
What version of python-rhsm is installed?

Please ensure that a version >= 0.98.9-1 and verify that the issue still exists.

Comment 2 Shwetha Kallesh 2012-01-11 14:07:19 UTC
[root@tiger ~]# rpm -qa | grep python-rhsm
python-rhsm-0.99.1-1.git.3.3c8e59e.el5_7

Comment 3 Shwetha Kallesh 2012-01-11 14:08:27 UTC
[root@tiger ~]# rpm -qa | grep python-rhsm
python-rhsm-0.99.1-1.git.3.3c8e59e.el5_7

Comment 4 Michael Stead 2012-01-11 15:37:32 UTC
Where did that version of python-rhsm come from? Looking at its repository, the latest tag was for 0.98.9-1

Comment 5 Michael Stead 2012-01-11 15:44:35 UTC
Looking into this further, it seems that you have a custom version of python-rhsm that was built as of commit 3c8e59e. This does not contain the required code change.

Update python-rhsm code to the latest and rebuild/install the RPM.

Comment 7 Shwetha Kallesh 2012-06-21 07:20:14 UTC
Marking verified..

[root@dhcp201-196 ~]# rpm -qa | grep subscription-manager
subscription-manager-firstboot-1.0.4-1.git.0.5943ee7.el5
subscription-manager-1.0.4-1.git.0.5943ee7.el5
subscription-manager-migration-data-1.11.1.1-1.git.2.c7fbafe.el5
subscription-manager-gui-1.0.4-1.git.0.5943ee7.el5
subscription-manager-migration-1.0.4-1.git.0.5943ee7.el5

Comment 8 Bryan Kearney 2013-01-09 17:46:02 UTC
Batch change of verified bugs which must have missed making the errata.