Bug 772919

Summary: [ALL LANG] [RHSM GUI] Subscription Manager main window exit automatically when clicking 'Manage My Subscriptions...' button on the 'Invalid or Missing Entitlement Certificates' alert message dialog box.
Product: Red Hat Enterprise Linux 5 Reporter: Lijun Li <lijli>
Component: subscription-managerAssignee: Devan Goodwin <dgoodwin>
Status: CLOSED ERRATA QA Contact: IDM QE LIST <seceng-idm-qe-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 5.8CC: dgoodwin, fsharath, lijli, qe-i18n-bugs, smaitra, wpoteat
Target Milestone: rcKeywords: Desktop
Target Release: 5.9   
Hardware: Unspecified   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-01-08 03:48:06 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 771748    
Attachments:
Description Flags
Subscription Manager main window exit automatically none

Description Lijun Li 2012-01-10 10:39:39 UTC
Description of problem:
Subscription Manager main window exit automatically when clicking 'Manage My Subscriptions...' button on the 'Invalid or Missing Entitlement Certificates' alert message dialog box.

Version-Release number of selected component (if applicable):
subscription-manager-0.98.10-1.el5

How reproducible:
100%

Steps to Reproduce:
1. Install rhel5.8 snapshot-3 OS build via
http://download.englab.nay.redhat.com/pub/rhel/rel-eng/RHEL5.8-Server-20120105.0/5/i386/os/
2. If logon with no-root user, input the the root password in the pops up Query dailog , OK and  waitting for the 'Invalid or Missing Entitlement Certificates' alert message pops up on the top right of desk.
3. Click 'Manage My Subscriptions...'.

  
Actual results:
Subscription Manager main window exit automatically when clicking 'Manage My Subscriptions...' button

Expected results:
Subscription Manager main window should be there and can manage the subscriptions.

Additional info:
eu_US issue.

Comment 1 Lijun Li 2012-01-10 10:42:10 UTC
Created attachment 551803 [details]
Subscription Manager main window exit automatically

Comment 2 Satyabrata Maitra 2012-01-11 03:37:54 UTC
Although this bug is appearing for all locales, but in front of that, it is present in en_US locale as well. So, its a Desktop bug, rather than i18n. Changing the keyword.

Comment 3 William Poteat 2012-06-18 17:56:19 UTC
Ran against the following build:

http://download.lab.bos.redhat.com/nightly/RHEL5.9-Server-20120614.1.n/5/i386/os/

No issues were found. Closing this against 5.9 so that it can be tested in QE.

Comment 4 Sharath Dwaral 2012-06-19 16:53:06 UTC
Description of problem:
Subscription Manager main window exit automatically when clicking 'Manage My Subscriptions...' button on the 'Invalid or Missing Entitlement Certificates' alert message dialog box.

Version-Release number of selected component (if applicable):
RHEL 5.9
# rpm -qa | grep subscription-manager
subscription-manager-migration-1.0.4-1.git.0.0fe81f8.el5
subscription-manager-1.0.4-1.git.0.0fe81f8.el5
subscription-manager-migration-data-1.11.1.1-1.git.2.c7fbafe.el5
subscription-manager-gui-1.0.4-1.git.0.0fe81f8.el5
subscription-manager-firstboot-1.0.4-1.git.0.0fe81f8.el5

How reproducible:
100%

Steps to Reproduce:
1. Log on to box with non-root credentials
2. Open Subcription manager 
3. Enter root password
4. Click on "Manage My Subscriptions" on the Info dialogue that appears

Actual Result:
The Dialogue disappears and control moves to subscription-manager. Subscription manager does not disappear

Expected Result:
The Subscription-manager should not disappear.

Moving bug to verified state.

Comment 6 RHEL Program Management 2012-09-05 07:07:32 UTC
This request was evaluated by Red Hat Product Management for inclusion
in a Red Hat Enterprise Linux release.  Product Management has
requested further review of this request by Red Hat Engineering, for
potential inclusion in a Red Hat Enterprise Linux release for currently
deployed products.  This request is not yet committed for inclusion in
a release.

Comment 8 errata-xmlrpc 2013-01-08 03:48:06 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-0033.html