Bug 773521
| Summary: | Help text should include "entitlement ID" instead of "pool id" when un-subscribing a product | ||
|---|---|---|---|
| Product: | Red Hat Satellite | Reporter: | Sachin Ghai <sghai> |
| Component: | API | Assignee: | Martin Bacovsky <mbacovsk> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Katello QA List <katello-qa-list> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.0.0 | CC: | gkhachik |
| Target Milestone: | Unspecified | Keywords: | Reopened, Triaged |
| Target Release: | Unused | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2012-08-22 18:18:45 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 747354 | ||
Sachin, You need to specify not the poolid but the EntitlementId that you need to unsubscribe your system from. How to get that? simply make api call: system subscriptions --name <your_rhel_client_registered_to_katello> --org <org> and then provide the id from there in the `system unsubscribe --pool <id_here>` doing that really works for me. Thanks much Garik. This way I was able to unsubscribe the product.
Since we are passing the entitlement id to unsubscribe the product then I think following help text needs to be updated.
--
katello> system unsubscribe --org ACME_Corporation --name dhcp193-155.pnq.redhat.com --help
Usage: katello [options]
Options:
-h, --help show this help message and exit
-g grep friendly output
-v verbose, more structured output
-d DELIMITER grep friendly output column delimiter
--org=ORG organization name (required)
--name=NAME system name (required)
--pool=POOL pool id to unsubscribe from (required)
---
katello> system subscriptions --name dhcp193-155.pnq.redhat.com --org ACME_Corporation
--------------------------------------------------------------------------------
Available Subscriptions for System [ dhcp193-155.pnq.redhat.com ]
--------------------------------------------------------------------------------
EntitlementId: 8ac1493b34cce2010134d117b9c7009b
PoolName: aeolus
Expires: 01/04/2042
Consumed: 1
Quantity: 1
Sla:
ContractNumber:
ProvidedProducts: []
katello> system unsubscribe --org ACME_Corporation --name dhcp193-155.pnq.redhat.com --pool 8ac1493b34cce2010134d117b9c7009b
Successfully unsubscribed System [ dhcp193-155.pnq.redhat.com ]
katello>
@bkearney also please confirm that there is no way recently through RHSM to retrieve the entitlement id(s) for the system subscriptions. Since katello-0.1.195-1 and katello-cli-0.1.41-1 the CLI is fixed as follows CLI: system unsubscribe --org <org> --name <name> --entitlement <ent_id> system unsubscribe --org <org> --name <name> --serial <serial_id> system unsubscribe --org <org> --name <name> --all Serial and entitlement ids are listed via: system subscrptions --org <org> --name <name> Available pools via system subscrptions --org <org> --name <name> --available Verified with following katello build:
katello-cli-0.1.42-1.el6.noarch
katello-0.1.195-1.el6.noarch
Help text is updated and includes entitlement instead of pool id. Also include the serial id of certificate to unsubscribe the product.
katello> system unsubscribe --help
Usage: katello [options]
Options:
-h, --help show this help message and exit
-g grep friendly output
-v verbose, more structured output
-d DELIMITER grep friendly output column delimiter
--org=ORG organization name (required)
--name=NAME system name (required)
--entitlement=ENTITLEMENT
entitlement id to unsubscribe from (either entitlement
or serial or all is required)
--serial=SERIAL serial id of a certificate to unsubscribe from (either
entitlement or serial or all is required)
--all unsubscribe from all currently subscribed certificates
(either entitlement or serial or all is required)
katello>
Unsubscribing the system with entitlement id :success
======================================================
katello> system subscriptions --name dhcp193-78.pnq.redhat.com --org ACME_Corporation
----------------------------------------------------------------------------------------------
Current Subscriptions for System [ dhcp193-78.pnq.redhat.com ]
----------------------------------------------------------------------------------------------
EntitlementId: 8ac1490f35138547013514c8ce10003f
Serial Id: 7988125811537418628
PoolName: pulp
Expires: 01/17/2042
Consumed: 1
Quantity: 1
Sla:
ContractNumber:
Provided products:
katello> system unsubscribe --org ACME_Corporation --name dhcp193-78.pnq.redhat.com --entitlement 8ac1490f35138547013514c8ce10003f
Successfully unsubscribed System [ dhcp193-78.pnq.redhat.com ]
Unsubscribing the system with serial cert id is also a success:
======================================================
katello> system subscriptions --org ACME_Corporation --name dhcp193-78.pnq.redhat.com
----------------------------------------------------------------------------------------------
Current Subscriptions for System [ dhcp193-78.pnq.redhat.com ]
----------------------------------------------------------------------------------------------
EntitlementId: 8ac1490f35138547013514be662b003b
Serial Id: 3219094884821188044
PoolName: pulp
Expires: 01/17/2042
Consumed: 1
Quantity: 1
Sla:
ContractNumber:
Provided products:
katello> system unsubscribe --org ACME_Corporation --name dhcp193-78.pnq.redhat.com --serial 3219094884821188044
Successfully unsubscribed System [ dhcp193-78.pnq.redhat.com ]
|
Description of problem: I registered a machine using rhsm and subscribe to rhel62 repo. Repo was subscribed successfully. However when I tried to change the subscription from server and tried to unsubscribe the product, got following message: RestClient::ResourceNotFound: Candlepin::Consumer: 404 Resource Not Found {"displayMessage":"Entitlement with ID '8ac1493b34cce2010134cdc979370027' could not be found."} (DELETE /candlepin/consumers/0ee22dc7-9f41-4a77-8052-4a1511c4e9b0/entitlements available subscriptions: ========================== katello> system subscriptions --org ACME_Corporation --name dhcp193-155.pnq.redhat.com --available ---------------------------------------------------------------------------- Available Pools for System [ dhcp193-155.pnq.redhat.com ] ---------------------------------------------------------------------------- PoolId: 8ac1493b34cce2010134d06a57b0005e PoolName: aeolus Expires: 01/04/2042 Consumed: 0 Quantity: -1 Sockets: MultiEntitlement: False ProvidedProducts: [] katello> org subscriptions --name ACME_Corporation---------------------------------------------------------------------------- Organization's Subscriptions ---------------------------------------------------------------------------- ProductName: Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest) Consumed: 0 ContractNumber: 2635101 Sla: Id: 8ac1493b34cce2010134d07373700066 StartDate: 2011/11/18 05:00:00 EndDate: 2012/11/18 04:59:59 ProductName: aeolus Consumed: 0 ContractNumber: Sla: Id: 8ac1493b34cce2010134d06a57b0005e StartDate: 2012/01/12 00:00:00 EndDate: 2042/01/04 00:00:00 ProductName: Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest) Consumed: 1 ContractNumber: 2635101 Sla: Id: 8ac1493b34cce2010134cdc979370027 StartDate: 2011/11/18 05:00:00 EndDate: 2012/11/18 04:59:59 katello> katello> system unsubscribe --org ACME_Corporation --name dhcp193-155.pnq.redhat.com --pool 8ac1493b34cce2010134cdc979370027 RestClient::ResourceNotFound: Candlepin::Consumer: 404 Resource Not Found {"displayMessage":"Entitlement with ID '8ac1493b34cce2010134cdc979370027' could not be found."} (DELETE /candlepin/consumers/0ee22dc7-9f41-4a77-8052-4a1511c4e9b0/entitlements/8ac1493b34cce2010134cdc979370027) katello> Version-Release number of selected component (if applicable): [root@dhcp201-187 ~]# rpm -qa | grep katello katello-glue-candlepin-0.1.174-2.el6.noarch katello-httpd-ssl-key-pair-1.0-1.noarch katello-certs-tools-1.0.1-2.el6.noarch katello-common-0.1.174-2.el6.noarch katello-cli-0.1.34-2.el6.noarch katello-glue-pulp-0.1.174-2.el6.noarch katello-trusted-ssl-cert-1.0-1.noarch katello-cli-common-0.1.34-2.el6.noarch katello-configure-0.1.52-2.el6.noarch katello-glue-foreman-0.1.174-2.el6.noarch katello-all-0.1.174-2.el6.noarch katello-0.1.174-2.el6.noarch katello-qpid-broker-key-pair-1.0-1.noarch [root@dhcp193-155 ~]# rpm -qa | grep -ie subscription-manager -ie python-rhsm subscription-manager-0.98.8-1.el5.x86_64 python-rhsm-0.97.1-1.el6.noarch [root@dhcp193-155 ~]# How reproducible: always Steps to Reproduce: 1. Register a node using rhsm 2. subscribe a product from client using rhsm 3. unsubscribe from katello server Actual results: RestClient::ResourceNotFound: Candlepin::Consumer: 404 Resource Not Found {"displayMessage":"Entitlement with ID '8ac1493b34cce2010134cdc979370027' could not be found."} (DELETE /candlepin/consumers/0ee22dc7-9f41-4a77-8052-4a1511c4e9b0/entitlements/8ac1493b34cce2010134cdc979370027) katello> Expected results: Product should be unsubscribed from the server side successfully Additional info: production.log: ================ Started DELETE "/katello///api/systems/0ee22dc7-9f41-4a77-8052-4a1511c4e9b0/subscriptions/8ac1493b34cce2010134cdc979370027" for 127.0.0.1 at Thu Jan 12 11:49:58 +0530 2012 Processing by Api::SubscriptionsController#destroy as JSON Parameters: {"system_id"=>"0ee22dc7-9f41-4a77-8052-4a1511c4e9b0", "id"=>"8ac1493b34cce2010134cdc979370027"} Unsubscribing from entitlement '8ac1493b34cce2010134cdc979370027' for : dhcp193-155.pnq.redhat.com exception when talking to a remote client: Candlepin::Consumer: 404 Resource Not Found {"displayMessage":"Entitlement with ID '8ac1493b34cce2010134cdc979370027' could not be found."} (DELETE /candlepin/consumers/0ee22dc7-9f41-4a77-8052-4a1511c4e9b0/entitlements/8ac1493b34cce2010134cdc979370027) RestClient::ResourceNotFound: Candlepin::Consumer: 404 Resource Not Found {"displayMessage":"Entitlement with ID '8ac1493b34cce2010134cdc979370027' could not be found."} (DELETE /candlepin/consumers/0ee22dc7-9f41-4a77-8052-4a1511c4e9b0/entitlements/8ac1493b34cce2010134cdc979370027) /usr/lib/ruby/gems/1.8/gems/rest-client-1.6.1/lib/restclient/abstract_response.rb:48:in `return!' /usr/lib/ruby/gems/1.8/gems/rest-client-1.6.1/lib/restclient/request.rb:220:in `process_result' /usr/lib/ruby/gems/1.8/gems/rest-client-1.6.1/lib/restclient/request.rb:169:in `transmit' /usr/lib/ruby/1.8/net/http.rb:543:in `start' /usr/lib/ruby/gems/1.8/gems/rest-client-1.6.1/lib/restclient/request.rb:166:in `transmit' /usr/lib/ruby/gems/1.8/gems/rest-client-1.6.1/lib/restclient/request.rb:60:in `execute' /usr/lib/ruby/gems/1.8/gems/rest-client-1.6.1/lib/restclient/request.rb:31:in `execute' /usr/lib/ruby/gems/1.8/gems/rest-client-1.6.1/lib/restclient/resource.rb:80:in `delete' /usr/share/katello/lib/http_resource.rb:128:in `delete' /usr/share/katello/lib/resources/candlepin.rb:150:in `remove_entitlement' /usr/share/katello/app/models/glue/candlepin/consumer.rb:134:in `unsubscribe' /usr/share/katello/app/controllers/api/subscriptions_controller.rb:44:in `destroy' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/implicit_render.rb:4:in `send_action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/implicit_render.rb:4:in `send_action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/base.rb:150:in `process_action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rendering.rb:11:in `process_action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/callbacks.rb:18:in `process_action' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:452:in `_run__1587206553__process_action__988268021__callbacks' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:221:in `_conditional_callback_around_2623' /usr/share/katello/lib/util/threadsession.rb:79:in `thread_locals' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:220:in `_conditional_callback_around_2623' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:441:in `_run__1587206553__process_action__988268021__callbacks' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `send' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `_run_process_action_callbacks' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `send' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `run_callbacks' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/callbacks.rb:17:in `process_action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rescue.rb:17:in `process_action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:30:in `process_action' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications/instrumenter.rb:21:in `instrument' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:29:in `process_action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/base.rb:119:in `process' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:41:in `process' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:138:in `dispatch' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:178:in `action' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `dispatch' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:27:in `call' /usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:150:in `call' /usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:93:in `recognize' /usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:82:in `optimized_each' /usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:92:in `recognize' /usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:141:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:493:in `call' /usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:35:in `call' /usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:34:in `catch' /usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:34:in `call' /usr/lib/ruby/gems/1.8/gems/sass-3.1.4/lib/sass/../sass/plugin/rack.rb:54:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/head.rb:14:in `call' /usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/methodoverride.rb:24:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/params_parser.rb:21:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/flash.rb:182:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/session/abstract_store.rb:149:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/cookies.rb:302:in `call' /usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:32:in `call' /usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/query_cache.rb:28:in `cache' /usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:12:in `cache' /usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:31:in `call' /usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/connection_pool.rb:354:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:46:in `call' /usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:416:in `_run_call_callbacks' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:44:in `call' /usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/sendfile.rb:102:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/remote_ip.rb:48:in `call' /usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/show_exceptions.rb:47:in `call' /usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/rack/logger.rb:13:in `call' /usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/runtime.rb:17:in `call' /usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/lock.rb:34:in `call' /usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:168:in `call' /usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `send' /usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `method_missing' /usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:52:in `call' /usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `each' /usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `call' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:84:in `pre_process' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `catch' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `pre_process' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:57:in `process' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:42:in `receive_data' /usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run_machine' /usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/backends/base.rb:61:in `start' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/server.rb:159:in `start' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/controllers/controller.rb:86:in `start' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `send' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `run_command' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:151:in `run!' /usr/lib/ruby/gems/1.8/gems/thin-1.2.11/bin/thin:6 /usr/share/katello/script/thin:59:in `load' /usr/share/katello/script/thin:59 Rendered text template (0.0ms) Completed 404 Not Found in 94ms (Views: 0.6ms | ActiveRecord: 2.7ms) Also this time, server and client clocks are in sync.