Bug 773539

Summary: [ALL LANG] [RHSM CLI] orgs module with wrong username or password produces traceback : "UnicodeEncodeError: 'ascii' codec can't encode characters in position..".
Product: Red Hat Enterprise Linux 5 Reporter: Lijun Li <lijli>
Component: subscription-managerAssignee: William Poteat <wpoteat>
Status: CLOSED ERRATA QA Contact: IDM QE LIST <seceng-idm-qe-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 5.8CC: awood, bkearney, fsharath, jsefler, lijli, qe-i18n-bugs
Target Milestone: rcKeywords: i18n
Target Release: ---   
Hardware: Unspecified   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Cause: The logging of unicode strings. Consequence: A traceback would be printed to the console. Fix: Properly handling logging messages as unicode. Result: No tracebacks are produced.
 Story Points: ---
Clone Of: Environment:
Last Closed: 2013-01-08 03:48:29 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 771748, 807971    
Attachments:
Description Flags
orgs module with wrong username or password produces traceback none

Description Lijun Li 2012-01-12 08:07:50 UTC 
Description of problem:
orgs module with wrong username or password produces traceback : "UnicodeEncodeError: 'ascii' codec can't encode characters in position..".

Version-Release number of selected component (if applicable):
subscription-manager-0.98.10-1.el5


How reproducible:
100%

Steps to Reproduce:
1. Install rhel5.8 snapshot-3 OS build via
http://download.englab.nay.redhat.com/pub/rhel/rel-eng/RHEL5.8-Server-20120105.0/5/i386/os/

2. (Run the command when the system is NOT registered)

(Run with wrong option)

$ sudo subscription-manager orgs --username=wrong_USERNAME --password=wrong_PASSWORD
  
Actual results:
orgs module with wrong username or password produces traceback : "UnicodeEncodeError: 'ascii' codec can't encode characters in position..".

Expected results:
Should no traceback.


Additional info:
Comment 1 Lijun Li 2012-01-12 08:10:13 UTC 
Created attachment 552333 [details]
orgs module with wrong username or password produces traceback
Comment 4 RHEL Program Management 2012-04-02 10:20:05 UTC 
This request was evaluated by Red Hat Product Management for inclusion
in a Red Hat Enterprise Linux release.  Product Management has
requested further review of this request by Red Hat Engineering, for
potential inclusion in a Red Hat Enterprise Linux release for currently
deployed products.  This request is not yet committed for inclusion in
a release.
Comment 7 Sharath Dwaral 2012-06-19 21:08:04 UTC 
Description of problem:
orgs module with wrong username or password produces traceback : "UnicodeEncodeError: 'ascii' codec can't encode characters in position..".

Version-Release number of selected component (if applicable):
RHEL 5.9
# rpm -qa | grep subscription-manager
subscription-manager-migration-1.0.4-1.git.0.0fe81f8.el5
subscription-manager-1.0.4-1.git.0.0fe81f8.el5
subscription-manager-migration-data-1.11.1.1-1.git.2.c7fbafe.el5
subscription-manager-gui-1.0.4-1.git.0.0fe81f8.el5
subscription-manager-firstboot-1.0.4-1.git.0.0fe81f8.el5

How reproducible:
100%

Steps to Reproduce:

# sudo subscription-manager orgs --username=wrong_USERNAME --password=wrong_PASSWORD
  Invalid Credentials

Actual Result:
As shown above

Expected Results:
No Trace back should be produces and Invalid Credentials message should be displayed.


Moving bug to verified state
Comment 9 errata-xmlrpc 2013-01-08 03:48:29 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-0033.html