Bug 773647

Summary: you can not create account via up2date
Product: Red Hat Satellite 5 Reporter: Jan Hutař <jhutar>
Component: Docs Reference GuideAssignee: Athene Chan <achan>
Status: CLOSED CURRENTRELEASE QA Contact: ecs-bugs
Severity: medium Docs Contact:
Priority: unspecified    
Version: 541CC: cperry, jpazdziora, jskeoch, lbrindle, mmurray
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-09-26 04:42:34 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 715343, 824235    

Description Jan Hutař 2012-01-12 13:48:25 UTC
Description of problem:
Take a look at:
http://docs.redhat.com/docs/en-US/Red_Hat_Network_Satellite/5.4/html/Reference_Guide/sect-Reference_Guide-RHUA-Registration.html

> Before you create a System Profile, you must create a user account. Red Hat
> recommends that you do so through the website at
> https://rhn.redhat.com/newlogin/, but you may also do so via Red Hat
> Update Agent (up2date).

or:

> New users must select the I don't have a Red Hat login. I need to create
> one. radio button and click the Forward button. Add details about yourself
> and your business to the screen shown in Figure 4.5, “Create a User
> Account”, and identify the methods by which you may be reached.
> [...]


Version-Release number of selected component (if applicable):
5.4


How reproducible:
it is there


Steps to Reproduce:
1. Check URL above


Actual results:
Page mentions it is possible to create Red Hat account through up2date


Expected results:
Currently it is *not* possible to create Red Hat account using up2date. Also link provided seems broken (404 error), current version of it seems to be "https://www.redhat.com/wapps/ugc/register.html" or "To create account, follow instructions on https://www.redhat.com/".


Additional info:
Anyway, page mentions up2date only, but that is valid only on RHEL4. If you want to register on RHEL5 or 6, you have to use rhn_register (GUI or TUI version) or rhnreg_ks (CLI version, works on all RHEL4 & 5 & 6).

Comment 3 Jan Pazdziora (Red Hat) 2012-08-14 09:18:51 UTC
Checking

http://documentation-devel.engineering.redhat.com/docs/en-US/Red_Hat_Network_Satellite/5.5/html/Reference_Guide/chap-Reference_Guide-The_rhn_register_Client.html

it still shows

http://documentation-devel.engineering.redhat.com/docs/en-US/Red_Hat_Network_Satellite/5.5/html/Reference_Guide/images/rhn-register/rhn-reg4.png

which has the Create a New Login button there and in the text it says

or to create a new account if you do not.

I just checked with rhn_register in RHEL 5.8 and it does not have that button, and neither RHN hosted nor Satellite 5.* support creating user account this way.

Comment 4 Athene Chan 2012-08-15 06:45:29 UTC
Fixed in: Red_Hat_Network_Satellite-Reference_Guide-5.5-web-en-US-4-4.el6eng
Tag: docs-rhel-6-candidate

Available: http://documentation-devel.engineering.redhat.com/docs/en-US/Red_Hat_Network_Satellite/5.5/html/Reference_Guide/chap-Reference_Guide-The_rhn_register_Client.html


Changes made:
Figure 2.4 rhn-reg4.png has been updated.

Comment 5 Jan Pazdziora (Red Hat) 2012-08-15 08:25:44 UTC
Could you fix the

The Enter Your Account Information page requires ...

paragraph and the following Note to remove any mentions of creating the account via the software?