Bug 784722

Summary: 500 internal server error on deploy
Product: OKD Reporter: Nam Duong <nduong>
Component: ocAssignee: Alex Boone <aboone>
Status: CLOSED NOTABUG QA Contact: libra bugs <libra-bugs>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 2.xCC: jofernan
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-01-25 22:57:35 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Nam Duong 2012-01-25 22:37:26 UTC
Description of problem:
We currently have this KB article:
https://www.redhat.com/openshift/community/kb/kb-e1026-i-get-a-500-internal-server-error-when-deploying-my-app

Could we offload this debugging step from the user with better error handling?

KB article:
Code: 
KB-E1026
Applies to: 
OpenShift Express
Issue: 

When deploying my application, I get a 500 internal server error in my browser
Resolution: 

The reason for this could be many different things. The best way to find out what might be going on is to run 'rhc-tail-files -a app_name' while you are receiving this error. Running this command in a terminal window and then visiting your application in a browser window should output meaningful information in the terminal.

Also take a look at the result of 'git push' -- make sure there are no errors there too.

If you are unable to resolve the problem yourself, please visit us in the forums or in IRC (#openshift on irc.freenode.net) or email openshift at redhat dot com. Please try and include as much log data as possible.

Comment 1 Nam Duong 2012-01-25 22:57:35 UTC
Misunderstood the use case.  The use case described in the KB is an error the user gets when accessing the application, not from an rhc* command.  Nothing we can do there but to debug the app/git logs