Bug 794356 (JBEPP-1401)

Summary:	Clicking on User management tabs can cause the "no results found" popup
Product:	[JBoss] JBoss Enterprise Portal Platform 5	Reporter:	Viliam Rockai <vrockai>
Component:	Portal	Assignee:	mposolda
Status:	CLOSED NEXTRELEASE	QA Contact:
Severity:	high	Docs Contact:
Priority:	high
Version:	5.2.0.CR01	CC:	epp-bugs, hfnukal, jmorgan, mposolda, theute
Target Milestone:	---
Target Release:	5.2.1.GA
Hardware:	Unspecified
OS:	Unspecified
URL:	http://jira.jboss.org/jira/browse/JBEPP-1401
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	A User Interface issue with the "No Result Found" pop-up caused it to display when a user first searched for a non-existent user string, then searched for a string that was known to exist. Users experienced issues with finding user records because the pop-up suggested there were no valid results when valid results existed. The fix implements changes to OrganizationManagementPortlet, which ensure the "No results found" pop-up is displayed only when no results are found.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-02-14 13:29:44 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Viliam Rockai 2011-11-25 17:19:14 UTC

project_key: JBEPP

go to group -> organization -> user and group management
1. in user management write "x" (or any other non-existing user string) into the search input. 
2. click on the search icon.
3. click on the User management tab (this will cause the "no results found to popup on the next action, whatever it would be)
4. type "root" into user search input and click search.

result:
the user is found, but you still have "no result found" window on the screen.

Comment 2 Jared MORGAN 2011-11-27 23:00:07 UTC

Release Notes Docs Status: Added: Needs More Info
Primary SME: Added: theute
NEEDINFO Due Date: Added: 30/Nov/11
NEEDINFO: Removed: Nobody Added: Subject Matter Expert

Comment 4 Thomas Heute 2011-11-28 09:13:37 UTC

Release Notes Docs Status: Removed: Needs More Info Added: Not Yet Documented

Comment 5 Jared MORGAN 2011-12-13 22:20:07 UTC

Release Notes Docs Status: Removed: Not Yet Documented Added: Documented as Known Issue
Release Notes Text: Added: An issue with the No Result Found pop-up causes it to display after first searching for a non-existent user string, then searching for a string that is known to exist. There is no work around for this issue.
NEEDINFO Due Date: Removed: 30/Nov/11 
NEEDINFO: Removed: Subject Matter Expert

Comment 8 mposolda 2012-02-14 13:15:42 UTC

Link: Added: This issue is related to GTNPORTAL-1517

Comment 9 mposolda 2012-02-14 13:29:44 UTC

Release Notes Docs Status: Removed: Documented as Known Issue Added: Not Yet Documented
Release Notes Text: Removed: An issue with the No Result Found pop-up causes it to display after first searching for a non-existent user string, then searching for a string that is known to exist. There is no work around for this issue. Added: PROBLEM: An issue with the No Result Found pop-up causes it to display after first searching for a non-existent user string, then searching for a string that is known to exist.

FIX: This was UI issue and it has been fixed in particular UI components related to OrganizationManagementPortlet. Now popup "No results found" is displayed only in valid situations, when really no results are found. 

This issue has same cause like GateIn issue GTNPORTAL-1517, which has been fixed in GateIn longer time ago. So we fixed it in EPP by backport related source files from GateIn.

Comment 10 mposolda 2012-03-22 19:42:19 UTC

    Technical note added. If any revisions are required, please edit the "Technical Notes" field
    accordingly. All revisions will be proofread by the Engineering Content Services team.
    
    New Contents:
PROBLEM: An issue with the No Result Found pop-up causes it to display
after first searching for a non-existent user string, then searching for a
string that is known to exist.

FIX: This was UI issue and it has been fixed in particular UI components
related to OrganizationManagementPortlet. Now popup "No results found" is
displayed only in valid situations, when really no results are found. 

This issue has same cause like GateIn issue GTNPORTAL-1517, which has been
fixed in GateIn longer time ago. So we fixed it in EPP by backport related
source files from GateIn.

Comment 11 Jared MORGAN 2012-03-28 00:07:15 UTC

    Technical note updated. If any revisions are required, please edit the "Technical Notes" field
    accordingly. All revisions will be proofread by the Engineering Content Services team.
    
    Diffed Contents:
@@ -1,11 +1 @@
-PROBLEM: An issue with the No Result Found pop-up causes it to display
+A User Interface issue with the "No Result Found" pop-up caused it to display when a user first searched for a non-existent user string, then searched for a string that was known to exist. Users experienced issues with finding user records because the pop-up suggested there were no valid results when valid results existed. The fix implements changes to OrganizationManagementPortlet, which ensure the "No results found" pop-up is displayed only when no results are found.-after first searching for a non-existent user string, then searching for a
-string that is known to exist.
-
-FIX: This was UI issue and it has been fixed in particular UI components
-related to OrganizationManagementPortlet. Now popup "No results found" is
-displayed only in valid situations, when really no results are found. 
-
-This issue has same cause like GateIn issue GTNPORTAL-1517, which has been
-fixed in GateIn longer time ago. So we fixed it in EPP by backport related
-source files from GateIn.