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DescriptionMichael Solberg
2012-02-22 15:29:54 UTC
Description of problem:
I received a 500 error when trying to promote a changeset with four errata in it.
Version-Release number of selected component (if applicable):
katello-0.1.238-4.el6.noarch
How reproducible:
Not sure.
Steps to Reproduce:
1. Create a new changeset.
2. Add Errata
3. Review the changeset
4. Promote the changeset
Actual results:
'delayed_job host:katello.atl.salab.redhat.com pid:1964', "locked_at" = '2012-0
2-23 01:19:56.566617', "last_error" = '{Pulp::Package: 500 Internal Server Error
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator,
root@localhost and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.</p>
<p>More information about this error may be available
in the server error log.</p>
<hr>
<address>Apache/2.2.15 (Red Hat) Server at katello.atl.salab.redhat.com Port 443</address>
</body></html>
(POST /pulp/api/services/dependencies/)
Expected results:
Changeset is promoted.
Additional info:
Let me know which logs to attach to the bug.
There is/was an issue with the system. PostgreSQL is/was not running for some time:
PGError: no connection to the server
also Pulp is not working or is down. It is also reporting:
401 Unauthorized "Invalid OAuth Credentials"
while your oauth configuration is correct and installation log is clean.
We had some Elastic Search mis-configuration in the build you are using, it was eating all the memory taking other processes down. Could be the cause.
I would try to restart everything:
service postgresql restart
service pulp-server restart
service tomcat6 restart
service katello-jobs restart
service katello restart
I would suggest to close if restarting does not help. There is nothing I can focus on. The system is broken for some reason, I am not able to reproduce.
I am unable to repro using the following steps:
Steps to Reproduce:
1. Create a new changeset.
2. Add Errata
3. Review the changeset
4. Promote the changeset
Michael, please provide me more info about this one. What is the trick to see the error in this case?
Description of problem: I received a 500 error when trying to promote a changeset with four errata in it. Version-Release number of selected component (if applicable): katello-0.1.238-4.el6.noarch How reproducible: Not sure. Steps to Reproduce: 1. Create a new changeset. 2. Add Errata 3. Review the changeset 4. Promote the changeset Actual results: 'delayed_job host:katello.atl.salab.redhat.com pid:1964', "locked_at" = '2012-0 2-23 01:19:56.566617', "last_error" = '{Pulp::Package: 500 Internal Server Error <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>500 Internal Server Error</title> </head><body> <h1>Internal Server Error</h1> <p>The server encountered an internal error or misconfiguration and was unable to complete your request.</p> <p>Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.</p> <p>More information about this error may be available in the server error log.</p> <hr> <address>Apache/2.2.15 (Red Hat) Server at katello.atl.salab.redhat.com Port 443</address> </body></html> (POST /pulp/api/services/dependencies/) Expected results: Changeset is promoted. Additional info: Let me know which logs to attach to the bug.