Bug 802057

Summary:	RHN inaccessible due multiple redirects
Product:	[Retired] Red Hat Network	Reporter:	Oleg Gryb <oleg_gryb>
Component:	RHN/Registration	Assignee:	rhn-dev-list
Status:	CLOSED EOL	QA Contact:
Severity:	urgent	Docs Contact:
Priority:	unspecified
Version:	RHN Stable	CC:	nbronson, nraghava, nyancey, vlaad
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-07-05 15:23:53 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Oleg Gryb 2012-03-10 15:36:01 UTC

When I try to login to rhn.redhat.com using my valid credentials, the server redirects my browser many times between that site and www.redhat.com, then I'm getting an error in my browser: "The page isn't redirecting properly" in Firefox or similar messages in other browsers. I've tried it on Linux, Mac and Android device with Firefox, Safari and Opera browsers. The results are the same.

These user ID and password work fine at www.redhat.com, but when I try to use it with rhn_register, I'm getting invalid user/password message as well.

The email address on my redhat account is the same as at bugzilla.redhat.com. I don't use my email to login to redhat or rhn, I use my user ID instead.

Comment 1 Thomas "Shea" DeAntonio 2017-07-05 15:23:53 UTC

As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).