Bug 803756
| Summary: | subscription-manager service-level --list fails against older candlepin | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | John Sefler <jsefler> |
| Component: | subscription-manager | Assignee: | Michael Stead <mstead> |
| Status: | CLOSED ERRATA | QA Contact: | Entitlement Bugs <entitlement-bugs> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.3 | CC: | mstead, skallesh, spandey, syeghiay |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | subscription-manager-0.99.12-1.git.6.ab35e6c.el6 | Doc Type: | Bug Fix |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2012-06-20 13:07:13 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 738066, 803762 | ||
Fixed by 5e981d0b9639a89bbc00e8f1add247f3ff049aae in master branch. Available in subscription-manager-0.99.11+ Commit mentioned above is a string change, the main fix was done in commit 05dedb4b94d19fc435b7505188977390badabaaa Moving the bug back to new. [root@skallesh ~]# rpm -qa | grep subscription-manager subscription-manager-debuginfo-0.99.12-1.el6.x86_64 subscription-manager-gnome-0.99.12-1.el6.x86_64 subscription-manager-0.99.12-1.el6.x86_64 subscription-manager-migration-0.99.12-1.el6.x86_64 subscription-manager-firstboot-0.99.12-1.el6.x86_64 subscription-manager-migration-data-1.12.1.1-1.git.6.ea6813e.el6.noarch [root@skallesh ~]# rpm -qa | grep python-rhsm python-rhsm-0.99.7-1.el6.noarch [root@skallesh ~]# subscription-manager service-level --list Remote server error. Please check the connection details, or see /var/log/rhsm/rhsm.log for more information. Which version of candlepin was this tested against? Also, could you please attach your rhsm.log file? Fixed in master: 525a98819029ea141ecc756a199cbb377ec28872 Available in: subscription-manager-0.99.13-1+ Verifying version... [root@jsefler-r63-workstation ~]# rpm -q subscription-manager subscription-manager-0.99.12-1.git.6.ab35e6c.el6.x86_64 candlepin-jboss-0.5.5.2-1.el6 (is deployed in stage env) [root@jsefler-r63-workstation ~]# subscription-manager config --server.hostname subscription.rhn.stage.redhat.com --server.port 443 --server.prefix /subscription [root@jsefler-r63-workstation ~]# subscription-manager register --username stage_test_27 --password redhat The system has been registered with id: fa53ef50-2d61-40bc-985c-e7cd34ca8e86 [root@jsefler-r63-workstation ~]# subscription-manager service-level --list ERROR: The service-level command is not supported by the server. ^^^^^ VERIFIED Moving to verified.. [root@skallesh ~]# rpm -qa | grep subscription-manager subscription-manager-debuginfo-0.99.12-1.el6.x86_64 subscription-manager-firstboot-0.99.12-1.git.15.a46d527.el6.x86_64 subscription-manager-migration-data-1.12.1.2-1.git.0.9e244c8.el6.noarch subscription-manager-gnome-0.99.12-1.git.15.a46d527.el6.x86_64 subscription-manager-0.99.12-1.git.15.a46d527.el6.x86_64 subscription-manager-migration-0.99.12-1.git.15.a46d527.el6.x86_64 [root@skallesh ~]# subscription-manager service-level --list ERROR: The service-level command is not supported by the server. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2012-0804.html |
Description of problem: Based on sprint 40 planning, newer client functionality should fail gracefully against older candlepin servers Version-Release number of selected component (if applicable): [root@hp-xw9300-01 ~]# rpm -q subscription-manager subscription-manager-0.99.9-1.el6.x86_64 How reproducible: Steps to Reproduce: deploy an older candlepin server (than 0.5.5 ish?) configure client to use the older candlepin and register etc... [root@hp-xw9300-01 ~]# subscription-manager service-level --list Remote server error. Please check the connection details, or see /var/log/rhsm/rhsm.log for more information. ^^^ Expected that to fail more gracefully with a message stating something to the effect this service-level query functionality is not supported by the older candlepin server to which you are registered. [root@hp-xw9300-01 ~]# tail -f /var/log/rhsm/rhsm.log 2012-03-15 11:10:31,642 [INFO] @connection.py:389 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2012-03-15 11:10:31,642 [INFO] @connection.py:400 - Connection Built: host: subscription.rhn.stage.redhat.com, port: 443, handler: /subscription 2012-03-15 11:10:31,645 [INFO] @connection.py:389 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2012-03-15 11:10:31,645 [INFO] @connection.py:400 - Connection Built: host: subscription.rhn.stage.redhat.com, port: 443, handler: /subscription 2012-03-15 11:10:31,648 [DEBUG] @connection.py:217 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2012-03-15 11:10:31,649 [DEBUG] @connection.py:200 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2012-03-15 11:10:31,650 [DEBUG] @connection.py:200 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2012-03-15 11:10:31,650 [DEBUG] @connection.py:238 - Making request: GET /subscription/consumers/fd350157-136c-4ce7-83a0-768808f11ed4/owner 2012-03-15 11:10:32,558 [DEBUG] @connection.py:252 - Response status: 200 2012-03-15 11:10:32,560 [DEBUG] @connection.py:217 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2012-03-15 11:10:32,560 [DEBUG] @connection.py:200 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2012-03-15 11:10:32,561 [DEBUG] @connection.py:200 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2012-03-15 11:10:32,562 [DEBUG] @connection.py:238 - Making request: GET /subscription/owners/711497/servicelevels 2012-03-15 11:10:33,145 [DEBUG] @connection.py:252 - Response status: 404 2012-03-15 11:10:33,146 [ERROR] @connection.py:264 - No JSON object could be decoded Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 262, in validateResponse parsed = json.loads(response['content']) File "/usr/lib64/python2.6/site-packages/simplejson/__init__.py", line 307, in loads return _default_decoder.decode(s) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 335, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 353, in raw_decode raise ValueError("No JSON object could be decoded") ValueError: No JSON object could be decoded 2012-03-15 11:10:33,147 [ERROR] @connection.py:265 - Response: {'content': '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"\n "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">\n<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">\n<head>\n <meta http-equiv="content-type" content="text/html;charset=UTF-8" />\n <title>404 Not Found</title>\n <link href="/clonepin/stylesheets/scaffold.css?1322764663" media="screen" rel="stylesheet" type="text/css" />\n <link href="/clonepin/stylesheets/errorpage.css?1322764663" media="screen" rel="stylesheet" type="text/css" />\n</head>\n<body>\n\n <div class="dialog">\n <h1>The page you were looking for doesn\'t exist.</h1>\n <p>You may have mistyped the address or the page may have moved.</p>\n </div>\n\n\n</body>\n</html>\n', 'status': 404, 'candlepin_version': None} 2012-03-15 11:10:33,148 [ERROR] @connection.py:267 - remote server status code: 404 2012-03-15 11:10:33,148 [ERROR] @managercli.py:94 - Error: Unable to retrieve service levels. 2012-03-15 11:10:33,149 [ERROR] @managercli.py:95 - Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/managercli.py", line 594, in _do_command self.list_service_levels() File "/usr/share/rhsm/subscription_manager/managercli.py", line 616, in list_service_levels slas = self.cp.getServiceLevelList(org_key) File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 677, in getServiceLevelList results = self.conn.request_get(method) File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 291, in request_get return self._request("GET", method) File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 253, in _request self.validateResponse(result) File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 268, in validateResponse raise RemoteServerException(response['status']) RemoteServerException Actual results: Expected results: Additional info: