Bug 805087

Summary:	Fatal errors in UI are not user-friendly displayed
Product:	Red Hat Satellite	Reporter:	Lukas Zapletal <lzap>
Component:	WebUI	Assignee:	Partha Aji <paji>
Status:	CLOSED WONTFIX	QA Contact:	Katello QA List <katello-qa-list>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.0.0	CC:	mmccune
Target Milestone:	Unspecified	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-03-18 17:39:07 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Lukas Zapletal 2012-03-20 14:49:56 UTC

Steps to Reproduce:
1. Create a CFSE instance
2. login
3. service postgresql stop
4. click on something in the UI

katello-0.2.14-1.el6.noarch
katello-cli-0.2.13-1.el6.noarch
katello-agent-1.0.2-1.el6.noarch
pulp-1.0.0-2.el6.noarch
candlepin-0.5.26-1.el6.noarch
subscription-manager-0.96.17-1.el6.x86_64
python-rhsm-0.96.15-1.el6.noarch
yum-3.2.29-22.el6.noarch

  
Actual results:

Plain error page:

PGError

invalid encoding name: UTF8
Rails.root: /usr/share/katello


Expected results:

User-friendly, templated page apologizing for inconvinience and displaying "Database is down" error.

Additional info:

This should be generic (any fatal error should render like this one)

Comment 2 Mike McCune 2012-08-15 22:28:51 UTC

I've wanted a 'heartbeat' that will throw up a decent error page if services are down:

* candlepin
* pulp
* postgres
* mongo
etc..

Comment 3 Mike McCune 2014-03-18 17:39:07 UTC

This bug was closed because of a lack of activity.  If you feel this bug should be reconsidered for attention please feel free to re-open the bug with a comment stating why it should be reconsidered.