Bug 808542
| Summary: | Can't print to HP Network printer using hpijs driver | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Alberto <chiniquea> | ||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | urgent | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 16 | CC: | dwmw2, jpopelka, twaugh | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
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| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2013-02-13 23:52:52 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
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(In reply to comment #0) > prnt/hpijs/hpijs.cpp 639: unable to open PrintContext object err=2 The value of 2 is defined in hpijs/global_types.h: SYSTEM_ERROR = 0x02, //!< something bad that should not have happened I could build test packages with some debugging enabled so we could narrow the problem down, but it would be good to know if hpijs is really the culprit. It's strange that hp-setup chose hpijs driver. I think hpcups should be the default. When you change the driver to hpcups, do you see any problem during printing ? This message is a reminder that Fedora 16 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 16. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as WONTFIX if it remains open with a Fedora 'version' of '16'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version prior to Fedora 16's end of life. Bug Reporter: Thank you for reporting this issue and we are sorry that we may not be able to fix it before Fedora 16 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged to click on "Clone This Bug" and open it against that version of Fedora. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. The process we are following is described here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping Fedora 16 changed to end-of-life (EOL) status on 2013-02-12. Fedora 16 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed. |
Created attachment 574039 [details] cups error_log snippet as shown by gnome3 printing tool during troubleshooting wizard Description of problem: I've properly setup my ethernet connected printer (HP OfficeJet Pro 8500A Plus (A910) using hp-setup. When sending jobs to the printer, cups reports the job as completed, however no output is generated by the printer. I've disabled SELINUX to ensure it wasn't the source of the problem and the problem persists. I've running the troubleshooting wizard from the gnome3 printing tool and it does find errors but can't correct them. I've done various google searches for the error and can't find a solution. The error appears to be sourced from the hpijs driver from hplip. The cups error log includes a line with the following entry which leads me to believe that hpijs is the culprit: prnt/hpijs/hpijs.cpp 639: unable to open PrintContext object err=2 Version-Release number of selected component (if applicable): 3.12.2-3.fc16.x86_64 3.12.2-4.fc16.x86_64 (updates-testing) How reproducible: Can be reproduced every time. Removing printer and adding again results in same error. Steps to Reproduce: 1. Install printer using hp-setup 2. Turn on cups debugging 3. Send print job Actual results: gnome3 and cups report that job has completed printing but no output is generated by the printer. Expected results: Output should be generated by the printer Additional info: