Bug 812903

Summary: Autosubscribe is not working for newly added product cert after Register .
Product: Red Hat Enterprise Linux 5 Reporter: spandey
Component: subscription-managerAssignee: Shwetha Kallesh <skallesh>
Status: CLOSED ERRATA QA Contact: Entitlement Bugs <entitlement-bugs>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 5.8CC: bkearney, cduryee, dgoodwin, jmolet, jsefler, kbanerje, skallesh, spandey, wpoteat
Target Milestone: rcKeywords: Reopened
Target Release: 5.9   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-01-08 03:51:42 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 771748    
Attachments:
Description Flags
rhsm.log
none
not autosubscribing with 37060.pem
none
auto-subscribing after adding the product none

Description spandey 2012-04-16 14:14:40 UTC 
Description of problem:


Prerequisites : 
Product cert : 37060.pem 
subscription-manager-0.99.14-1.git.2.cf76d8e.el6_2.x86_64
subscription-manager-migration-data-1.12.1.3-1.git.0.1b05607.el6_2.noarch
subscription-manager-migration-0.99.14-1.git.2.cf76d8e.el6_2.x86_64
subscription-manager-gnome-0.99.14-1.git.2.cf76d8e.el6_2.x86_64
subscription-manager-firstboot-0.99.14-1.git.2.cf76d8e.el6_2.x86_64


Steps to Repro: 
Delete every product form /etc/pki/product/
Register client to candlepin .
Add 37060.pem cert to “/etc/pki/product” location.
Select Premium for SLA preference in GUI.
Press Autosubscribe button .

Expected Result : 
SLA Box should open with matched SLA subscription .

Actual Result :
Got message to manual subscribe subscription.  

Attached rhsm.log and screenshot
Comment 1 spandey 2012-04-16 14:17:08 UTC 
Created attachment 577725 [details]
rhsm.log
Comment 2 spandey 2012-04-16 14:18:18 UTC 
Created attachment 577726 [details]
not autosubscribing with 37060.pem
Comment 4 Devan Goodwin 2012-04-17 16:10:21 UTC 
Installed products are sent during registration and refreshed if necessary when the rhsmcertd runs. By registering, then manually adding a new installed product cert, if the daemon hasn't yet run, the server doesn't know that product is installed. 

Normally the product certs are there when registering, suspect this issue is low priority so proposing we postpone until 6.4.
Comment 5 Chris Duryee 2012-04-23 14:14:28 UTC 
Moving to 5.9 per mstead
Comment 6 RHEL Program Management 2012-04-23 14:27:26 UTC 
This request was evaluated by Red Hat Product Management for inclusion
in a Red Hat Enterprise Linux release.  Product Management has
requested further review of this request by Red Hat Engineering, for
potential inclusion in a Red Hat Enterprise Linux release for currently
deployed products.  This request is not yet committed for inclusion in
a release.
Comment 7 William Poteat 2012-08-14 17:07:48 UTC 
master commit baa28074474b06e0f931c7cd1b250faa72d8259e
Comment 8 Shwetha Kallesh 2012-08-22 10:04:37 UTC 
Created attachment 606187 [details]
auto-subscribing after adding the product

Marking verified

[root@dhcp201-196 ~]# rpm -qa | grep subscription-manager
subscription-manager-gui-1.0.14-1.git.10.4cd750a.el5
subscription-manager-migration-1.0.14-1.git.10.4cd750a.el5
subscription-manager-migration-data-1.11.2.3-1.git.0.861f9ba.el5
subscription-manager-firstboot-1.0.14-1.git.10.4cd750a.el5
subscription-manager-1.0.14-1.git.10.4cd750a.el5
Comment 10 errata-xmlrpc 2013-01-08 03:51:42 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2013-0033.html