Bug 812929
Summary: | Firstboot: Register with auto-subscribe for the cert 27060.pem throws error message | ||||||||||||
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Product: | Red Hat Enterprise Linux 6 | Reporter: | Shwetha Kallesh <skallesh> | ||||||||||
Component: | subscription-manager | Assignee: | Shwetha Kallesh <skallesh> | ||||||||||
Status: | CLOSED ERRATA | QA Contact: | Entitlement Bugs <entitlement-bugs> | ||||||||||
Severity: | high | Docs Contact: | |||||||||||
Priority: | unspecified | ||||||||||||
Version: | 6.3 | CC: | alikins, bkearney, jsefler, khong, mstead, syeghiay, xhe | ||||||||||
Target Milestone: | rc | ||||||||||||
Target Release: | --- | ||||||||||||
Hardware: | Unspecified | ||||||||||||
OS: | Unspecified | ||||||||||||
Whiteboard: | |||||||||||||
Fixed In Version: | Doc Type: | Bug Fix | |||||||||||
Doc Text: |
The Red Hat Enterprise Linux 6.3 Beta release includes a bug which effects accounts which contain subscriptions with more than a single Service Level Agreement (that is, contains both Basic and Premium Subscriptions). Customers who have multiple service levels should choose to not auto-subscribe when registering with subscription-manager; instead, use the All Available Subscriptions tab.
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Story Points: | --- | ||||||||||
Clone Of: | Environment: | ||||||||||||
Last Closed: | 2012-06-20 13:09:19 UTC | Type: | Bug | ||||||||||
Regression: | --- | Mount Type: | --- | ||||||||||
Documentation: | --- | CRM: | |||||||||||
Verified Versions: | Category: | --- | |||||||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||||||
Embargoed: | |||||||||||||
Bug Depends On: | |||||||||||||
Bug Blocks: | 738066 | ||||||||||||
Attachments: |
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Description
Shwetha Kallesh
2012-04-16 15:22:15 UTC
Created attachment 577748 [details]
Unable to register
Created attachment 578113 [details]
log showing the error
traceback in line for easy viewing... git RHEL6.3 with 27060.pem against master candlepin firstboot DEBUG: Service level does not cover required products: Premium firstboot ERROR: 'Premium' Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/gui/registergui.py", line 295, in _on_registration_finished_cb self._finish_registration() File "/usr/share/rhn/up2date_client/firstboot/rhsm_login.py", line 231, in _finish_registration self._init_sla() File "/usr/share/rhn/up2date_client/firstboot/rhsm_login.py", line 282, in _init_sla self.interface.moveToPage(moduleTitle=_("Confirm Subscriptions")) File "/usr/lib/python2.6/site-packages/firstboot/interface.py", line 412, in moveToPage self.displayModule() File "/usr/lib/python2.6/site-packages/firstboot/interface.py", line 335, in displayModule currentModule.initializeUI() File "/usr/share/rhn/up2date_client/firstboot/rhsm_confirm_subs.py", line 87, in initializeUI controller.suitable_slas[controller.selected_sla]) KeyError: 'Premium' Created attachment 578131 [details]
more logs
Closer inspection of the output shows that we are running dryrun for
Standard and Premium, and it's showing Premium is not a working service
level, but it's trying to use it anyway
Fix committed in master and RHEL6.3 branches. RHEL6.3: commit: d5e53bc5f4da51c353d935334a0b4d5dc1dfa0a6 available: subscription-manager-0.99.15-1+ master: commit: 1d1ef825e464963c0376fb244a914474c983279d available: subscription-manager-1.0.0-1+ *** Bug 814137 has been marked as a duplicate of this bug. *** Technical note added. If any revisions are required, please edit the "Technical Notes" field accordingly. All revisions will be proofread by the Engineering Content Services team. New Contents: The Beta release includes a bug which effects accounts which contains subscriptions with more that an a single Service Level Agreement (i.e. contains both Basic and Premium Subscriptions). Customers who have multiple service levels should choose to not auto-subscribe when registering with subscription-manager. Instead, they should use the "All Available Subscriptions" tab. Technical note updated. If any revisions are required, please edit the "Technical Notes" field accordingly. All revisions will be proofread by the Engineering Content Services team. Diffed Contents: @@ -1 +1 @@ -The Beta release includes a bug which effects accounts which contains subscriptions with more that an a single Service Level Agreement (i.e. contains both Basic and Premium Subscriptions). Customers who have multiple service levels should choose to not auto-subscribe when registering with subscription-manager. Instead, they should use the "All Available Subscriptions" tab.+The Red Hat Enterprise Linux 6.3 Beta release includes a bug which effects accounts which contain subscriptions with more than a single Service Level Agreement (that is, contains both Basic and Premium Subscriptions). Customers who have multiple service levels should choose to not auto-subscribe when registering with subscription-manager; instead, use the All Available Subscriptions tab. Created attachment 580403 [details]
Registers with auto-subscribe
Verified!!
Version:
[root@dhcp201-196 ~]# rpm -qa | grep subscription-manager
subscription-manager-0.99.15-1.el6.x86_64
subscription-manager-migration-0.99.15-1.el6.x86_64
subscription-manager-firstboot-0.99.15-1.el6.x86_64
subscription-manager-gnome-0.99.15-1.el6.x86_64
subscription-manager-debuginfo-0.99.15-1.el6.x86_64
subscription-manager-migration-data-1.12.1.5-1.el6.noarch
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2012-0804.html |