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Description of problem:
Auto subscribe in GUI is failed with network error. The SLA dry-run result could not be got.
Version-Release number of selected component (if applicable):
subscription-manager-0.99.14-1.el6.x86_64
python-rhsm-0.99.8-1.el6.noarch
How reproducible:
always
Steps to Reproduce:
1.Open subscription-manager GUI
# subscription-manager-gui
2.Click "Register" button, register and autosubscribe with account stage_test_12
Actual results:
A "network error" dialog pops up. System is registered and not subscribed.
Expected results:
System is registered and auto subscribed.
Additional info:
1.Error message in rhsm.log
2012-04-17 17:07:41,477 [DEBUG] @connection.py:329 - Making request: GET /subscription/consumers/d8aaf6e6-f6d5-455a-a4a8-f2629eb53e61/entitlements/dry-run?service_level=PREMIUM
2012-04-17 17:07:42,909 [DEBUG] @connection.py:343 - Response status: 405
2012-04-17 17:07:42,909 [ERROR] @connection.py:360 - No JSON object could be decoded
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 358, in validateResponse
parsed = json.loads(response['content'])
File "/usr/lib64/python2.6/site-packages/simplejson/__init__.py", line 307, in loads
return _default_decoder.decode(s)
File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 335, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 353, in raw_decode
raise ValueError("No JSON object could be decoded")
ValueError: No JSON object could be decoded
2012-04-17 17:07:42,910 [ERROR] @connection.py:361 - Response: {'content': '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"\n "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">\n<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">\n<head>\n <meta http-equiv="content-type" content="text/html;charset=UTF-8" />\n <title>405 Method Not Allowed</title>\n <link href="/clonepin/stylesheets/scaffold.css?1334240527" media="screen" rel="stylesheet" type="text/css" />\n <link href="/clonepin/stylesheets/errorpage.css?1334240527" media="screen" rel="stylesheet" type="text/css" />\n</head>\n<body>\n\n <div class="dialog">\n <h1>Method Not Allowed</h1>\n <p>\n The requested method GET is not allowed for the URL /candlepin/consumers/d8aaf6e6-f6d5-455a-a4a8-f2629eb53e61/entitlements/dry-run.\n </p>\n </div>\n\n\n\n</body>\n</html>\n', 'status': 405, 'candlepin_version': None}
2.Try to do dry-run
# curl -k --cert /etc/pki/consumer/cert.pem --key /etc/pki/consumer/key.pem https://subscription.rhn.stage.redhat.com/subscription/consumers/a95a92bf-bb96-4b7c-ad0f-8f6b75164dee/entitlements/dry-run?service_level=Premium
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<meta http-equiv="content-type" content="text/html;charset=UTF-8" />
<title>405 Method Not Allowed</title>
<link href="/clonepin/stylesheets/scaffold.css?1334240527" media="screen" rel="stylesheet" type="text/css" />
<link href="/clonepin/stylesheets/errorpage.css?1334240527" media="screen" rel="stylesheet" type="text/css" />
</head>
<body>
<div class="dialog">
<h1>Method Not Allowed</h1>
<p>
The requested method GET is not allowed for the URL /candlepin/consumers/a95a92bf-bb96-4b7c-ad0f-8f6b75164dee/entitlements/dry-run.
</p>
</div>
</body>
</html>
Verifying...
1.Register and autosubscribe in GUI is succeed.
2.Register by skipping auto subscription selection, then do auto subscribe is succeed.
3.Curl command of SLA dry-run could get the subscription info successfully.
# curl -k --cert /etc/pki/consumer/cert.pem --key /etc/pki/consumer/key.pem https://subscription.rhn.stage.redhat.com/subscription/consumers/c723ea9a-f96d-41e0-a051-e2f2f4b66fc8/entitlements/dry-run?service_level=PREMIUM|python -mjson.tool
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
101 3561 0 3561 0 0 1010 0 --:--:-- 0:00:03 --:--:-- 1382
[
{
"pool": {
"accountNumber": "1540170",
"activeSubscription": true,
"attributes": [
......
Please move this bug to ON_QA. Thanks.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
http://rhn.redhat.com/errata/RHBA-2012-0804.html
Description of problem: Auto subscribe in GUI is failed with network error. The SLA dry-run result could not be got. Version-Release number of selected component (if applicable): subscription-manager-0.99.14-1.el6.x86_64 python-rhsm-0.99.8-1.el6.noarch How reproducible: always Steps to Reproduce: 1.Open subscription-manager GUI # subscription-manager-gui 2.Click "Register" button, register and autosubscribe with account stage_test_12 Actual results: A "network error" dialog pops up. System is registered and not subscribed. Expected results: System is registered and auto subscribed. Additional info: 1.Error message in rhsm.log 2012-04-17 17:07:41,477 [DEBUG] @connection.py:329 - Making request: GET /subscription/consumers/d8aaf6e6-f6d5-455a-a4a8-f2629eb53e61/entitlements/dry-run?service_level=PREMIUM 2012-04-17 17:07:42,909 [DEBUG] @connection.py:343 - Response status: 405 2012-04-17 17:07:42,909 [ERROR] @connection.py:360 - No JSON object could be decoded Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 358, in validateResponse parsed = json.loads(response['content']) File "/usr/lib64/python2.6/site-packages/simplejson/__init__.py", line 307, in loads return _default_decoder.decode(s) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 335, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 353, in raw_decode raise ValueError("No JSON object could be decoded") ValueError: No JSON object could be decoded 2012-04-17 17:07:42,910 [ERROR] @connection.py:361 - Response: {'content': '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"\n "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">\n<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">\n<head>\n <meta http-equiv="content-type" content="text/html;charset=UTF-8" />\n <title>405 Method Not Allowed</title>\n <link href="/clonepin/stylesheets/scaffold.css?1334240527" media="screen" rel="stylesheet" type="text/css" />\n <link href="/clonepin/stylesheets/errorpage.css?1334240527" media="screen" rel="stylesheet" type="text/css" />\n</head>\n<body>\n\n <div class="dialog">\n <h1>Method Not Allowed</h1>\n <p>\n The requested method GET is not allowed for the URL /candlepin/consumers/d8aaf6e6-f6d5-455a-a4a8-f2629eb53e61/entitlements/dry-run.\n </p>\n </div>\n\n\n\n</body>\n</html>\n', 'status': 405, 'candlepin_version': None} 2.Try to do dry-run # curl -k --cert /etc/pki/consumer/cert.pem --key /etc/pki/consumer/key.pem https://subscription.rhn.stage.redhat.com/subscription/consumers/a95a92bf-bb96-4b7c-ad0f-8f6b75164dee/entitlements/dry-run?service_level=Premium <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="content-type" content="text/html;charset=UTF-8" /> <title>405 Method Not Allowed</title> <link href="/clonepin/stylesheets/scaffold.css?1334240527" media="screen" rel="stylesheet" type="text/css" /> <link href="/clonepin/stylesheets/errorpage.css?1334240527" media="screen" rel="stylesheet" type="text/css" /> </head> <body> <div class="dialog"> <h1>Method Not Allowed</h1> <p> The requested method GET is not allowed for the URL /candlepin/consumers/a95a92bf-bb96-4b7c-ad0f-8f6b75164dee/entitlements/dry-run. </p> </div> </body> </html>