Red Hat Bugzilla – Full Text Bug Listing
|Summary:||USB printer detected but installation fails|
|Product:||[Fedora] Fedora||Reporter:||Jon Burgess <jburgess777>|
|Component:||kde-printer-applet||Assignee:||Ngo Than <than>|
|Status:||CLOSED WONTFIX||QA Contact:||Fedora Extras Quality Assurance <extras-qa>|
|Version:||17||CC:||jpopelka, jreznik, kevin, ltinkl, rdieter, rnovacek, than, twaugh|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2013-08-01 07:41:08 EDT||Type:||Bug|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
Description Jon Burgess 2012-04-21 14:56:42 EDT
Description of problem: I plugged in a USB printer to a clean install of F17 beta. A message popped up from the printer applet saying 'Configuring new printer'. After a little while I tried printing something in Firefox and no printers were listed, similarly no printers are shown in the printer configuration Version-Release number of selected component (if applicable): Fedora-17-Beta-i686-Live-KDE.iso, installed to HD & yum update cups-1.5.2-12.fc17.i686 system-config-printer-kde-4.8.2-1.fc17.i686 How reproducible: Have not tried Steps to Reproduce: 1. Plugged in HP CP2025DN printer via USB 2. Tried to print in Firefox 3. Opened printed config in system settings Actual results: Message saying printer was being installed but does not show up afterwards Expected results: Printer available in firefox etc Additional info: Apr 21 19:18:26 eee kernel: [ 267.747126] usb 1-2: new high-speed USB device number 4 using ehci_hcd Apr 21 19:18:26 eee kernel: [ 267.862067] usb 1-2: New USB device found, idVendor=03f0, idProduct=5417 Apr 21 19:18:26 eee kernel: [ 267.862085] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 21 19:18:26 eee kernel: [ 267.862099] usb 1-2: Product: HP Color LaserJet CP2025dn Apr 21 19:18:26 eee kernel: [ 267.862110] usb 1-2: Manufacturer: Hewlett-Packard Apr 21 19:18:26 eee kernel: [ 267.862120] usb 1-2: SerialNumber: 00CNFSC0xxxx Apr 21 19:18:26 eee mtp-probe: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2" Apr 21 19:18:26 eee mtp-probe: bus: 1, device: 4 was not an MTP device Apr 21 19:18:26 eee kernel: [ 267.914561] usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x03F0 pid 0x5417 Apr 21 19:18:26 eee kernel: [ 267.914640] usbcore: registered new interface driver usblp I noticed this traceback in the .xsession-errors: Caught non-fatal exception. Traceback: File "/usr/share/kde4/apps/system-config-printer-kde/system-config-printer-kde.py", line 733, in setDataButtonState printable = (self.ppd != None and AttributeError: 'GUI' object has no attribute 'ppd' Continuing anyway.. Traceback (most recent call last): File "/usr/share/kde4/apps/system-config-printer-kde/system-config-printer-kde.py", line 436, in on_tvMainList_cursor_changed self.fillServerTab() File "/usr/share/kde4/apps/system-config-printer-kde/system-config-printer-kde.py", line 1785, in fillServerTab self.server_settings = self.cups.adminGetServerSettings() File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 218, in <lambda> return lambda *args, **kwds: self._authloop (fname, fn, *args, **kwds) File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 226, in _authloop if self._perform_authentication () == 0: File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 405, in _perform_authentication self._perform_authentication_with_dialog () File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 462, in _perform_authentication_with_dialog d = AuthDialog (parent=self._parent) NameError: global name 'AuthDialog' is not defined
Comment 1 Jon Burgess 2012-04-21 15:20:21 EDT
Originally I didn't have hplip installed. Once I installed this and plugged the printer in again then it worked OK (with the popup message '... is ready for printing').
Comment 2 Jiri Popelka 2012-04-23 06:29:58 EDT
Please attach an output from the following command when the printer is on: su -c "lpinfo -l -v"
Comment 3 Jon Burgess 2012-04-23 14:52:30 EDT
Created attachment 579659 [details] output from lpinfo
Comment 4 Fedora End Of Life 2013-07-03 23:43:40 EDT
This message is a reminder that Fedora 17 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 17. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as WONTFIX if it remains open with a Fedora 'version' of '17'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version prior to Fedora 17's end of life. Bug Reporter: Thank you for reporting this issue and we are sorry that we may not be able to fix it before Fedora 17 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior to Fedora 17's end of life. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete.
Comment 5 Fedora End Of Life 2013-08-01 07:41:14 EDT
Fedora 17 changed to end-of-life (EOL) status on 2013-07-30. Fedora 17 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed.