Bug 817997
| Summary: | osa-dispatcher service will not start unless "/var/lib/jabberd/db/" is cleared out beforehand | ||
|---|---|---|---|
| Product: | [Community] Spacewalk | Reporter: | Dan Burkland <dburkland> |
| Component: | Server | Assignee: | Milan Zázrivec <mzazrivec> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Red Hat Satellite QA List <satqe-list> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 1.7 | CC: | jpazdziora |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2012-05-08 12:18:13 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 871344 | ||
(In reply to comment #0) > > If I clear out the "/var/lib/jabberd/db/" directory and then start the > osa-dispatcher service it works fine. So by clearing out /var/lib/jabberd/db, were you able to resolve the issue on your installation for good, or does the problem reoccur? How many clients using osad do you have? Is the auth database in good shape (not corrupted, etc.)? Before each restart I must clear /var/lib/jabberd/db otherwise the osa-dispatcher service will fail to start (it reoccurs). I have about 6 clients via OSAD (just a small home network). As far as I know the auth database is in good shape and not corrupted but wouldn't know how to find out for sure. Thanks for the reply, Dan OK, please connect to your database via sqlplus (if Oracle) or psql
(if PostgreSQL) and see what the following query returns:
select id, jabber_id, password, hostname from rhnPushDispatcher;
Then, please paste the output from
tail -f /var/log/messages
while doing
service jabberd restart
The posted query returns the following results: http://pastebin.com/kxCcdRZy "/var/log/messages" output from when I ran the "service jabberd restart" command: http://pastebin.com/Yzz6iqgw It looks like I have an incorrect hostname somehow in my Spacewalk database, any idea on how to delete that record? Thanks, Dan Your /var/log/messages look all right, how you got to have two entries
in rhnPushDispatcher -- I don't understand.
Nonetheless, try to connect to your database with psql again and delete
the incorrect fqdn with:
delete from rhnPushDispatcher where id = 1;
restart your Spacewalk instance with:
spacewalk-service restart
and see whether this helps your situation.
I ran the suggested commands and while the osa-dispatcher service stayed running, several error log entries would appear each time I restarted the osad service on my Spacewalk clients. I resolved this by: 1) Again clearing out /var/lib/jabberd/db 2) Restarting the Spacewalk services on the server several times to make sure it wasn't a fluke 3) Restarting the osad service on my Spacewalk clients several times After performing the aforementioned steps no error messages appear in the logs and everything seems to work just fine. One thing I forgot to mention was that the hostname of this system recently changed and I'm guessing the removal of the previously mentioned database record was skipped over by the spacewalk-hostname-rename tool. Thanks again for your help! Dan Great, since the problem described here seems to be resolved, I'm closing this report. |
Description of problem: The osa-dispatcher service will not start unless "/var/lib/jabberd/db/" is cleared out beforehand Version-Release number of selected component (if applicable): osa-dispatcher-5.10.41-1.el6.noarch (Spacewalk 1.7) How reproducible: Everytime Steps to Reproduce: /etc/init.d/osa-dispatcher restart (or start) 1. /usr/sbin/spacewalk-service restart (or start) 2. 3. Actual results: The init script shows that the osa-dispatcher service starts however a "/etc/init.d/osa-dispatcher status" shows that it is "dead". A simple "ps" shows that indeed the service is no longer running Expected results: It should start without issue Additional info: I tailed the "/var/log/rhn/osa-dispatcher.log" file and noticed the following entries after running the "/etc/init.d/osa-dispatcher start" command: 2012/05/01 20:19:58 -05:00 31439 0.0.0.0: osad/jabber_lib.__init__ 2012/05/01 20:19:58 -05:00 31439 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', 'srv03.dburkland.com') 2012/05/01 20:19:58 -05:00 31439 0.0.0.0: osad/jabber_lib.register('ERROR', 'Invalid password') If I clear out the "/var/lib/jabberd/db/" directory and then start the osa-dispatcher service it works fine.