Bug 819013

Summary: can not register using SAM
Product: [Retired] Subscription Asset Manager Reporter: Jakub Dorňák <jdornak>
Component: candlepinAssignee: Tomas Strachota <tstrachota>
Status: CLOSED DUPLICATE QA Contact: SAM QE List <sam-qe-list>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 1.0.0CC: hhorak, khong, tomckay, tstrachota
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-05-07 12:54:31 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 803375    
Attachments:
Description Flags
/var/log/rhsm/rhsm.log none

Description Jakub Dorňák 2012-05-04 15:24:07 UTC
Created attachment 582146 [details]
/var/log/rhsm/rhsm.log

Description of problem:
Can not register either RHEL5 or RHEL6 using SAM


Version-Release number of selected component (if applicable):
SAM-2012-05-03.1


How reproducible:
Perform default installation.


Steps to Reproduce:

1. configure rhsm:
# RHSAM=<hostname>
# subscription-manager config \
>  --server.hostname=$RHSAM \
>  --server.prefix="/sam/api" \
>  --rhsm.baseurl="https://$RHSAM:8088"

2. copy candlepin-ca.crt from SAM to /etc/rhsm/ca/redhat-uep.pem

3. try to register:
# subscription-manager register --username=admin --password=admin

  
Actual results:
stderr:
Runtime Error org.codehaus.jackson.map.JsonMappingException: N/A (through reference chain: org.candlepin.model.Consumer["releaseVer"]) at org.candlepin.model.Consumer.setReleaseVer:543
exitcode: 255


Expected results:
exitcode 0, system registered


Additional info:

Comment 2 RHEL Program Management 2012-05-04 15:34:34 UTC
Thank you for your bug report. This issue was evaluated for inclusion
in the current release of Subscription Asset Manager (SAM). Unfortunately,
we are unable to address this request. Because we are in the final stages
of development in the current release, only significant, release-blocking
issues involving serious regressions and data corruption can be considered.

If you believe this issue meets the release blocking criteria as defined and
communicated to you by your Red Hat Support representative, please ask
your representative to file this issue as a blocker for the current release.
Otherwise, ask that it be evaluated for inclusion in the next release of SAM.

Comment 3 RHEL Program Management 2012-05-04 15:54:25 UTC
Thank you for your bug report. This issue was evaluated for inclusion
in the current release of Subscription Asset Manager (SAM). Unfortunately,
we are unable to address this request. Because we are in the final stages
of development in the current release, only significant, release-blocking
issues involving serious regressions and data corruption can be considered.

If you believe this issue meets the release blocking criteria as defined and
communicated to you by your Red Hat Support representative, please ask
your representative to file this issue as a blocker for the current release.
Otherwise, ask that it be evaluated for inclusion in the next release of SAM.

Comment 4 Tom McKay 2012-05-07 12:54:31 UTC
Closing as duplicate

The fix for this is in candlepin. 818564 will be updated with version info.

*** This bug has been marked as a duplicate of bug 818564 ***