Bug 819557

Summary:	forum comments are accepted but ack page return times out.
Product:	OKD	Reporter:	Mark Lamourine <mlamouri>
Component:	Website	Assignee:	Clayton Coleman <ccoleman>
Status:	CLOSED CURRENTRELEASE	QA Contact:	libra bugs <libra-bugs>
Severity:	high	Docs Contact:
Priority:	high
Version:	2.x	CC:	rmillner, yujzhang
Target Milestone:	---	Keywords:	FutureFeature, Triaged
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Enhancement
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-05-14 17:22:20 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Mark Lamourine 2012-05-07 14:21:38 UTC

Description of problem:

When submitting a comment to a forum thread, after hitting the "save" button, the server does not return a response page within the browser timeout period.

Tested with both Google Chrome and Firefox, both from inside the RH office network.


Version-Release number of selected component (if applicable):


How reproducible:

100%

Steps to Reproduce:
1.Add a comment to the thread below:

https://openshift.redhat.com/community/forums/openshift/build-your-own-paas-dynamic-dns-configuration

2.Submit using the "save" button.

3. Wait for response timeout.
  
Actual results:

Page reply times out in browser


Expected results:

Return to forum thread page with new comment in line and ack of acceptance of the new comment.


Additional info:

A user also reported getting emails from this thread without having ever subscribed or commented and attempts to follow the "unsubscribe" link lead to 'access denied"

Comment 1 Clayton Coleman 2012-05-08 16:54:51 UTC

Looks like this is caused by a huge notification queue.  Anderson is investigating the perf tuning for the mysql db (which is in stock state which is not up to running the community) and I am investigating turning of immediate sending (which should speed it back up again).

Comment 2 Clayton Coleman 2012-05-09 05:04:00 UTC

This will be fixed via configuration on drupal instances in stage and production.

Comment 3 Clayton Coleman 2012-05-09 20:31:50 UTC

Anderson is pushing config to production.  I'm testing staged email notifications, but we won't attempt to shift to it until monday.

Comment 4 Clayton Coleman 2012-05-10 15:48:29 UTC

We've fixed the performance DB issue that was causing timeouts.

Comment 5 Yujie Zhang 2012-05-11 08:42:53 UTC

Verify this bug on stage, the time out problem has been fixed now.