Bug 822057
| Summary: | Can't list what os release to use | |||
|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | Hui Wang <huiwang> | |
| Component: | subscription-manager | Assignee: | Chris Duryee <cduryee> | |
| Status: | CLOSED ERRATA | QA Contact: | Entitlement Bugs <entitlement-bugs> | |
| Severity: | high | Docs Contact: | ||
| Priority: | medium | |||
| Version: | 6.3 | CC: | cduryee, esammons, jsefler, syeghiay | |
| Target Milestone: | rc | |||
| Target Release: | 6.3 | |||
| Hardware: | Unspecified | |||
| OS: | Unspecified | |||
| Whiteboard: | ||||
| Fixed In Version: | Doc Type: | Bug Fix | ||
| Doc Text: | Story Points: | --- | ||
| Clone Of: | ||||
| : | 832118 833539 (view as bug list) | Environment: | ||
| Last Closed: | 2012-06-20 12:57:52 UTC | Type: | Bug | |
| Regression: | --- | Mount Type: | --- | |
| Documentation: | --- | CRM: | ||
| Verified Versions: | Category: | --- | ||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | ||
| Cloudforms Team: | --- | Target Upstream Version: | ||
| Embargoed: | ||||
| Bug Depends On: | ||||
| Bug Blocks: | 738066, 803375, 826592, 832118, 833539 | |||
What version of subscription-manager were you using? This release option appears to be specific to subscription-manager >= 0.99; however, as tested above it is not working. However, in versions < 0.99 you will receive help to specify a supported module. (In reply to comment #1) > What version of subscription-manager were you using? I was used subscription-manager-0.99.17-1.el6.x86_64.rpm. a patch for this is under review 6fea55a RHEL6.3 0.99.12+ for python-rhsm 16848bf21 rhel6.3 0.99.18+ sub-mgr Update the subscription-manager to 0.99.19 and verified the issue, the result is PASS. Moving to VERIFIED based on comment 8 verification using subscription-manager-0.99.19-1 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2012-0804.html |
Description of problem: Client can't list what os release to use when run "subscription-manager release --list" and report "Network error, unable to connect to server". Version-Release number of selected component (if applicable): katello-configure-0.3.3-2.el6_2.noarch katello-headpin-all-0.2.6-4.el6_2.noarch katello-common-0.3.1-1.el6_2.noarch katello-cli-common-0.3.2-3.el6_2.noarch katello-headpin-0.2.6-4.el6_2.noarch katello-glue-candlepin-0.3.1-1.el6_2.noarch katello-cli-headpin-0.2.0-1.el6_2.noarch katello-selinux-0.2.4-1.el6_2.noarch katello-candlepin-cert-key-pair-1.0-1.noarch katello-certs-tools-1.1.5-1.el6_2.noarch candlepin-0.6.2-1.el6_2.noarch katello-glue-candlepin-0.3.1-1.el6_2.noarch candlepin-tomcat6-0.6.2-1.el6_2.noarch katello-candlepin-cert-key-pair-1.0-1.noarch thumbslug-0.0.24-1.el6_2.noarch How reproducible: 100% Steps to Reproduce: 1.Register to sam (SAM-2012-05-15.1) #subscription-manager register Username: admin Password: The system has been registered with id: eb11c01e-a6a6-477f-a091-862e334f1446 2.Subscribe subscription # subscription-manager subscribe --auto Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Subscribed 3.List what os release to use # subscription-manager release --list Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information. Actual results: # subscription-manager release --list Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information. Expected results: Can't list what os release to use as following: #subscription-manager release --list 6.1 6.2 6.3 6Client 6Server 6ComputeNode 6Workstation Additional info: #cat /var/log/rhsm/rhsm.log ........ 2012-05-16 16:09:02,697 [ERROR] @managercli.py:101 - exception caught in subscription-manager 2012-05-16 16:09:02,698 [ERROR] @managercli.py:102 - [Errno -2] Name or service not known Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 79, in <module> sys.exit(abs(main() or 0)) File "/usr/sbin/subscription-manager", line 70, in main return managercli.CLI().main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 1774, in main return cmd.main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 277, in main return_code = self._do_command() File "/usr/share/rhsm/subscription_manager/managercli.py", line 1045, in _do_command releases = self.release_backend.get_releases() File "/usr/share/rhsm/subscription_manager/release.py", line 94, in get_releases data = self.content_connection.get_versions(listing_path) File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 215, in get_versions results = self._request("GET", handler, body="") File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 183, in _request conn.request("GET", handler, body="", headers={"Content-Length": "0"}) File "/usr/lib64/python2.6/httplib.py", line 914, in request self._send_request(method, url, body, headers) File "/usr/lib64/python2.6/httplib.py", line 951, in _send_request self.endheaders() File "/usr/lib64/python2.6/httplib.py", line 908, in endheaders self._send_output() File "/usr/lib64/python2.6/httplib.py", line 780, in _send_output self.send(msg) File "/usr/lib64/python2.6/httplib.py", line 739, in send self.connect() File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 51, in connect socket.getaddrinfo(self.host, self.port, 0, socket.SOCK_STREAM): gaierror: [Errno -2] Name or service not known