Bug 82487
| Summary: | printer configuration crashes with python error | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Linux | Reporter: | Steve Witten <steve.witten> |
| Component: | redhat-config-printer | Assignee: | Tim Waugh <twaugh> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | 8.0 | ||
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i686 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2003-11-05 14:42:46 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Using the perl and python versions that came with the OS? What's 'rpm -V perl python' say? (Incidentally, you can't use redhat-config-printer to configure CUPS, only LPRng.) |
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20020830 Description of problem: I was advised by RH Support to file this defect report... As root... Running 'printconf-gui' from a terminal yields: Traceback (most recent call last): File "/usr/sbin/printconf-gui", line 7, in ? import printconf_gui File "/usr/share/printconf/util/printconf_gui.py", line 41, in ? from printconf_conf import * File "/usr/share/printconf/util/printconf_conf.py", line 82, in ? from xml.utils import qp_xml ImportError: No module named utils Running 'redhat-config-printer-tui' from a terminal yields: Traceback (most recent call last): File "/usr/sbin/redhat-config-printer-tui", line 7, in ? import printconf_tui File "/usr/share/printconf/util/printconf_tui.py", line 44, in ? from printconf_conf import * File "/usr/share/printconf/util/printconf_conf.py", line 82, in ? from xml.utils import qp_xml ImportError: No module named utils At system bootup when the system tries to start lpd are as follows: Traceback (most recent call last): File "/usr/sbin/printconf-backend" line 7 in ? import printconf-backend File "/usr/share/printconf/util/princonf_backend.py" line 29 in ? File "/usr/share/printconf/util/printconf_conf.py" line 82 in ? from xml.utils import qp_xml ImportError: no module named utils No Printers Defined Changing the printing system to CUPS eliminated the bootup messages but I still can't configure printing. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: See description. Actual Results: See description Expected Results: No error should be produced Additional info: Since I have no RHN until defect report 82483 gets repaired, I need a way to get these fixes without RHN. Also, see support ticket # 225471.