Bug 8293
| Summary: | authentication fails | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Linux | Reporter: | raya |
| Component: | up2date | Assignee: | Preston Brown <pbrown> |
| Status: | CLOSED WORKSFORME | QA Contact: | |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | 6.1 | CC: | kirkjt |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i386 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2000-01-20 02:44:31 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
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Description
raya
2000-01-08 15:53:11 UTC
It should also be noted that when the priority auth. fails, the message says that anyone can point to ftp.redhat.com and get the same service, on a first come first serve basis. Doing so produces nothing but errors. I have since discovered that if I just keep clicking the connect button that it will eventually connect. point to ftp.redhat.com, where you do not need to authenticate to connect. ftp.redhat.com is a site where any user can get the latest updates, which means you may have to try for a while as the server is usually very busy. I purchased the Deluxe version of 6.1 which is suppose to have 180 days of priority downloads. Well 180 days have not gone by and I can't authenticate on the server that I was told to use for the 'priority' server. This was working a few weeks ago but now is failing. The only thing I can think of on my end that has changed is I put on the latest PAM package. Has that broken the authentication? make sure your username and password are included in the Update Agent configuration. Otherwise authentication at priority.redhat.com will fail. I am not (and should not be) authorized, but I used ftp.redhat.com last night and it worked fine. Thanks! OK, let's start over. I have a valid userid and password. which was supplied to me by Red Hat. I put the userid and password in the up2date configuration. That was in December. It worked fine, authenticated and downloaded files into /var/spool/up2date. When I opened this bug report, it had quit working. When something that WAS working suddenly STOPS working and I have not changed anything, then I expect a better answer than 'verify userid and passwd are correct'. I had already checked that before opening this bug report. in december, the system was *not* authenticating. Authentication wasn't turned on; we were still in a trial period. Authentication was turned on in early January. Authentication works here, and for other users, so one of two things is possible: 1. you have mis-entered your username and/or password 2. there is some problem with your username and/or password, and they somehow got out of the red hat support system. In this case you will need to contact Red Hat Support to get the issue resolved. This is not a software problem, and I am sorry if you have been lead to believe so. Please try again this evening (as I said above, there _were_ some authentication issues a week ago where legit accounts were being denied access) and if you are still having trouble contact support. OK, I went back and read an email from Red Hat Priority FTP Service Subject: CORRECTION: Access rules for priority.redhat.com I changed my password accordingly and it appears to be working now! I was mis-lead by the fact it WAS working. I didn't know the AUTHENTICATION was disabled on the server. Thanks for you patientce. |