Bug 830320

Summary:	Evolution silently fails to send email through Exchange
Product:	[Fedora] Fedora	Reporter:	Casey Peel <bugzilla>
Component:	evolution-exchange	Assignee:	Matthew Barnes <mbarnes>
Status:	CLOSED UPSTREAM	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	17	CC:	mbarnes, mcrha
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-06-11 10:15:56 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Casey Peel 2012-06-08 20:23:37 UTC

Description of problem:
Evolution silently fails to send email through an Exchange server. By all
appearances it sends, but no recipient receives an email.

Version-Release number of selected component (if applicable):
$ rpm -qa | grep evolution
evolution-exchange-3.4.1-1.fc17.x86_64
evolution-data-server-3.4.2-1.fc17.x86_64
evolution-NetworkManager-3.4.2-1.fc17.x86_64
evolution-3.4.2-1.fc17.x86_64
MS Exchange 2003

How reproducible:
100%, sadly.

Steps to Reproduce:
1. Configure Evolution to an Exchange 2003 server
2. Compose email
3. Click send

Actual results:
Email appears sent successfully (email composition window closes, mail appears
in Sent Items folder).

If Evolution is started thusly:
$ E2K_DEBUG=5 evolution

The following messages appear when the email is sent:
(evolution:26229): camel-exchange-provider-CRITICAL **: camel_exchange_utils_send_message: assertion `ed != NULL' failed

(evolution:26229): camel-WARNING **: CamelExchangeTransport::send_to_sync() reported failure without setting its GError

Expected results:
The email actually gets sent.

Additional info:
Given the silent nature of the failure, I recommend it get considered for
higher severity. Took me a week before I discovered that *none* of the emails
that I sent actually were delivered. Receiving emails works fine.

Confirmed there is no problem sending email from this account using a real
Outlook client.

No problems with this with the version of Evolution that came with F14.

Another instance seen here:
http://forums.fedoraforum.org/showthread.php?t=280362

Comment 1 Milan Crha 2012-06-11 10:15:56 UTC

Thanks for a bug report. I moved this upstream as [1]. Please see [1] for any further updates. If possible, please CC yourself there, in case upstream developers will have additional questions.

[1] https://bugzilla.gnome.org/show_bug.cgi?id=677845

Comment 2 Milan Crha 2012-06-11 15:04:33 UTC

I built package with the upstream patch for you at:
http://koji.fedoraproject.org/koji/taskinfo?taskID=4150828

Feel free to install the package, untill 3.4.3 of evolution-exchange is out (planned for June 18th).

Comment 3 Casey Peel 2012-06-12 20:50:39 UTC

(In reply to comment #2)
> I built package with the upstream patch for you at:
> http://koji.fedoraproject.org/koji/taskinfo?taskID=4150828

Upstream patch fixed this nicely. Thanks!