Bug 832243

Summary: Sporadic JSON errors under MSIE
Product: Red Hat Enterprise Linux 6 Reporter: David Kovalsky <dkovalsk>
Component: ipaAssignee: Rob Crittenden <rcritten>
Status: CLOSED ERRATA QA Contact: Namita Soman <nsoman>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.2CC: benl, dpal, jgalipea, mkosek, nsoman, syeghiay, xdong
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Cause: Identity Management Web UI was not entirely compatible with Microsoft Internet Explorer browser. Consequence: Administrators using Microsoft Internet Explorer may have experience glitches that may limit user experience when working with the Identity Management administration interface. Fix: Make Identity Management Web UI compatible with Microsoft Internet Explorer browser of version 9 or later. Result: Administrators using Microsoft Internet Explorer browser should no longer experience glitches limiting their user experience when working with the Web UI.
 Story Points: ---
Clone Of: Environment:
Last Closed: 2013-02-21 09:15:41 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
screenshot
none
verified in ipa-server-3.0.0-22.el6.x86_64 none

Description David Kovalsky 2012-06-15 00:58:22 UTC 
Under specific circumstances, which seem to be something around: 
 - using IPA under Internet Exploder

 - machine part of AD (Windows-only network, not part of IPA)
  
 - with user entering login/password via Krb5Passwd (not negotiate)

 - leaving the window untouched for a couple of minutes


a JSON error pops up (see screenshot). The server is not under any load, network throughput is fine, and repeating the action eventually leads to the action being executed. 


/var/log/httpd/error.log gives me these hints:
[Thu Jun 14 16:04:57 2012] [error] ipa: ERROR: release_ipa_ccache: ccache_name (FILE:/tmp/krb5cc_apache_q4B5Vw) != KRB5CCNAME environment variable (FILE:/tmp/krb5cc_apach
[Thu Jun 14 16:04:58 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch: i18n_messages(): SUCCESS
[Thu Jun 14 16:04:58 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch: user_find(None, whoami=True, all=True): SUCCESS
[Thu Jun 14 16:04:58 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch: env(None): SUCCESS
[Thu Jun 14 16:04:58 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch: dns_is_enabled(): SUCCESS
[Thu Jun 14 16:04:58 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch(({u'params': [[], {}], u'method': u'i18n_messages'}, {u'params': [[], {u'all': True, u'whoami
[Thu Jun 14 16:05:00 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: JSONError
[Thu Jun 14 16:05:00 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: json_metadata(None, None, object=u'all'): SUCCESS
[Thu Jun 14 16:05:06 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: json_metadata(None, None, command=u'all'): SUCCESS
[Thu Jun 14 16:05:08 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: user_find(None, sizelimit=0, pkey_only=True): SUCCESS
[Thu Jun 14 16:05:09 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch: user_show(u'admin', all=True): SUCCESS
[Thu Jun 14 16:05:09 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch: user_show(u'bztest', all=True): SUCCESS
etc
....
[Thu Jun 14 16:05:09 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: batch(({u'params': [[u'myuser'], {u'all': True}], u'method': u'user_show'}, {u'params': [[u'adm
[Thu Jun 14 16:06:02 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: JSONError
[Thu Jun 14 16:06:05 2012] [error] ipa: INFO: user_obscured@DOMAIN_OBSCURED: JSONError



Given this is not repruducible with Firefox I blame IE for doing something messy with AD.

I still have the logs handy, if you point me to the right direction before they (log)rotate to log heaven, I'll be glad to paste them here. 


ipa-2.2.0-14.el6
Comment 1 David Kovalsky 2012-06-15 01:01:31 UTC 
Created attachment 591957 [details]
screenshot
Comment 2 David Kovalsky 2012-06-15 01:06:42 UTC 
One more thing perhaps related: the action leading up to this is entering part of the name into the search box and hitting enter.
Comment 4 Dmitri Pal 2012-06-19 13:01:15 UTC 
Upstream ticket:
https://fedorahosted.org/freeipa/ticket/2855
Comment 5 Dmitri Pal 2012-09-24 14:18:44 UTC 
This issue is not reproducible any more with the latest bits. Moving to QE to retest.
Comment 8 Xiyang Dong 2013-01-29 15:27:50 UTC 
Created attachment 689881 [details]
verified in ipa-server-3.0.0-22.el6.x86_64

 
 - using IPA under Internet Exploder

 - machine part of AD (Windows-only network, not part of IPA)
  
 - with user entering login/password via Krb5Passwd (not negotiate)

 - leaving the window untouched for a couple of minutes


 no Sporadic JSON errors came out
Comment 10 errata-xmlrpc 2013-02-21 09:15:41 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2013-0528.html