Bug 835081
| Summary: | Migration from RHN to RHSM with valid credentials throws an "invalid exception" in rhsm.log | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 5 | Reporter: | Sharath Dwaral <fsharath> |
| Component: | subscription-manager | Assignee: | Alex Wood <awood> |
| Status: | CLOSED ERRATA | QA Contact: | Entitlement Bugs <entitlement-bugs> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 5.9 | CC: | awood, bkearney, jgalipea, spandey |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: |
No documentation needed.
|
Story Points: | --- |
| Clone Of: | Environment: | ||
| Last Closed: | 2013-01-08 03:55:57 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 771748 | ||
This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux release for currently deployed products. This request is not yet committed for inclusion in a release. At the time this bug was filed, the migration script did not offer the ability to migrate to a standalone Candlepin server. That ability has since been added with the feature of collecting different credentials for both RHN and the standalone server. That being said, if you provide RHN credentials that are incorrect, you will still see this exception in the log. Unfortunately, there is not much that we can do about the message that the XMLRPC call is returning. The best I think we can do is add a log message above the stack trace saying something like, "Communication to RHN failed. Check password?" But I feel like the message that gets displayed on the terminal is already pretty explicit about what happened: "Unable to authenticate to RHN Classic." I'm marking this NEEDINFO until a decision is reached. The migration script now works against standalone Candlepin instances as of commit 4340a7af08b07a23093ac75880274655f520364c. Available in subscription-manager-1.0.13+ As per Alex Comment 2 , verifying defect using following rpm subscription-manager-1.0.14-1.git.10.4cd750a.el5 subscription-manager-migration-data-1.11.2.3-1.git.0.861f9ba.el5 subscription-manager-firstboot-1.0.14-1.git.10.4cd750a.el5 subscription-manager-migration-1.0.14-1.git.10.4cd750a.el5 subscription-manager-gui-1.0.14-1.git.10.4cd750a.el5 [root@dhcp193-75 product]# rhn-migrate-classic-to-rhsm --serverurl https://10.65.193.76:8443/candlepin Red Hat account: testuser1 Password: System Engine Username: testuser1 Password: Unable to authenticate to RHN Classic. See /var/log/rhsm/rhsm.log for more details. As per comment 2 , working fine resolving defect as verified Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2013-0033.html |
Description of problem: Migration from RHN to RHSM with valid credentials throws an "invalid exception" in rhsm.log Version-Release number of selected component (if applicable): RHEL 5.9 # rpm -qa | egrep "subscription-manager|python-rhsm" subscription-manager-migration-1.0.4-1.git.1.b28337e.el5 subscription-manager-migration-data-1.11.1.1-1.git.2.c7fbafe.el5 python-rhsm-1.0.2-1.git.2.d5c3d05.el5 subscription-manager-firstboot-1.0.4-1.git.1.b28337e.el5 subscription-manager-1.0.4-1.git.1.b28337e.el5 subscription-manager-gui-1.0.4-1.git.1.b28337e.el5 How reproducible: Always Steps to Reproduce: 1. Resister the box to subscribe using RHN classic 2. run # rhn-migrate-classic-to-rhsm against standalone candlepin server (With valid credentials) 3. # rhn-migrate-classic-to-rhsm RHN Username: testuser1 Password: Unable to authenticate to RHN Classic. See /var/log/rhsm/rhsm.log for more details. Enter valid candlepin server credentials The log contains an unhandled exception. # cat /var/log/rhsm/rhsm.log 2012-06-25 09:38:21,224 [INFO] @connection.py:476 - Using basic authentication as: testuser1 2012-06-25 09:38:21,225 [INFO] @connection.py:497 - Connection Built: host: 10.16.120.125, port: 8443, handler: /candlepin 2012-06-25 09:38:21,226 [DEBUG] @connection.py:330 - Making request: GET /candlepin/users/testuser1/owners 2012-06-25 09:38:21,243 [DEBUG] @connection.py:343 - Response status: 200 2012-06-25 09:38:21,619 [ERROR] @rhn-migrate-classic-to-rhsm:285 - Traceback (most recent call last): File "/usr/sbin/rhn-migrate-classic-to-rhsm", line 282, in connectToRhn sk = sc.auth.login(username, password) File "/usr/lib64/python2.4/xmlrpclib.py", line 1096, in __call__ return self.__send(self.__name, args) File "/usr/lib64/python2.4/xmlrpclib.py", line 1383, in __request verbose=self.__verbose File "/usr/lib64/python2.4/xmlrpclib.py", line 1147, in request return self._parse_response(h.getfile(), sock) File "/usr/lib64/python2.4/xmlrpclib.py", line 1286, in _parse_response return u.close() File "/usr/lib64/python2.4/xmlrpclib.py", line 744, in close raise Fault(**self._stack[0]) > Fault: <Fault -2: 'unhandled internal exception: null'> Actual results: As show above Expected results: There should be no exception Additional info: