Bug 844703
| Summary: | [rhevm-reports] - Remote DB - Failed to run Reports-setup on a Remote DB Environment | ||||||
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| Product: | Red Hat Enterprise Virtualization Manager | Reporter: | David Botzer <dbotzer> | ||||
| Component: | ovirt-engine-reports | Assignee: | Yaniv Lavi <ylavi> | ||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | David Botzer <dbotzer> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 3.1.0 | CC: | bazulay, dyasny, iheim, pstehlik, Rhev-m-bugs, sgrinber, ykaul | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | infra integration | ||||||
| Fixed In Version: | SI14 - ovirt-engine-reports-3.1.0-6.noarch.rpm | Doc Type: | Bug Fix | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2012-12-04 19:58:51 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
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Fixed in commit: http://git.engineering.redhat.com/?p=users/ydary/ovirt-reports;a=commit;h=eb034a766d276bc68b3c96b98b362cc6f272e48f Yaniv Fixed, 3.1/si14 am Able to install Reports Portal on rhevm with remote db - Dashboards via webadmin Tab, and connect directly to reports Fixed, 3.1/si14 |
Created attachment 601520 [details] reports-setup Description of problem: in a remote db setup, Failed to run Reports-setup Fails to start the installation and to fetch the reports Also didnt created the rhevmreports db Version-Release number of selected component (if applicable): 3.1/si12 How reproducible: always Steps to Reproduce: 1.install rhevm with remote db 2.install reports & jasperreports 3.run ovirt-engine-reports-setup Actual results: Setup fails Expected results: Should install & create rhevmreports db on remote server Additional info: 2012-07-31 15:39:29::ERROR::decorators::26::root:: Traceback (most recent call last): File "/usr/share/ovirt-engine-reports/decorators.py", line 21, in wrapped_f output = f() File "/usr/share/ovirt-engine-reports/common_utils.py", line 401, in startPostgresService execExternalCmd(cmd, True, "Failed while trying to start the postgresql service") File "/usr/share/ovirt-engine-reports/common_utils.py", line 305, in execExternalCmd raise Exception(msg) Exception: Failed while trying to start the postgresql service 2012-07-31 15:39:29::ERROR::ovirt-engine-reports-setup::762::root:: Exception caught! 2012-07-31 15:39:29::ERROR::ovirt-engine-reports-setup::763::root:: Traceback (most recent call last): File "/usr/bin/ovirt-engine-reports-setup", line 643, in main utils.startPostgres() File "/usr/share/ovirt-engine-reports/common_utils.py", line 395, in startPostgres startPostgresService() File "/usr/share/ovirt-engine-reports/decorators.py", line 27, in wrapped_f raise Exception(instance) Exception: Failed while trying to start the postgresql service