Bug 845248

Summary: Printing fails to HP Laserjet M1212nf MFP on rawhide
Product: [Fedora] Fedora Reporter: Stef Walter <stefw>
Component: popplerAssignee: Marek Kašík <mkasik>
Status: CLOSED RAWHIDE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: rawhideCC: jpopelka, mkasik, rdieter, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: poppler-0.20.2-3.fc18 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-08-06 15:47:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
/var/log/cups/error_log none

Description Stef Walter 2012-08-02 13:05:24 UTC 
Description of problem:

All jobs become immediately 'Stopped' when printing on rawhide. This same printer used to work on F17. Logs attached.

Version-Release number of selected component (if applicable):

Name        : cups
Arch        : x86_64
Epoch       : 1
Version     : 1.5.4
Release     : 1.fc18

How reproducible:

Every time.

Steps to Reproduce:
1. Print from an app.
2. Nothing comes out the printer.
3. See 'Stopped' job in print queue.
  
Actual results:

No printing

Expected results:

Printed pages.
Comment 1 Stef Walter 2012-08-02 13:06:23 UTC 
Created attachment 601946 [details]
/var/log/cups/error_log
Comment 3 Jiri Popelka 2012-08-02 13:24:15 UTC 
What application are you printing from ?
Is the document PDF ?
If yes, then try to run it directly through pdftops, like: '/usr/bin/pdftops document.pdf'. If not, try to export/print it to PDF first and then run through pdftops.

Attach the pdftops output.
Comment 4 Stef Walter 2012-08-02 13:40:10 UTC 
Happens when I print from thunderbird (at least).

If I print to a PDF, and then run pdftops I get:

[stef@stef-rawhide ~]$ ls -l temp.pdf 
-rw-rw-r--. 1 stef stef 80842 Aug  2 15:38 temp.pdf
[stef@stef-rawhide ~]$ /usr/bin/pdftops temp.pdf 
[stef@stef-rawhide ~]$ echo $?
0

The pdf is viewable in temp.pdf and the content is there. Doesn't seem corrupted.
Comment 5 Jiri Popelka 2012-08-02 13:49:19 UTC 
And if you try to print it via lpr, like: 'lpr temp.pdf' ?
Comment 6 Stef Walter 2012-08-02 14:44:08 UTC 
No. It immediately becomes a 'Stopped' job.
Comment 7 Marek Kašík 2012-08-06 15:18:21 UTC 
Hi Stef,

I've committed some patches to poppler. Could you try whether they resolve the problem you see? They are in poppler-0.20.2-3.fc18.

Regards

Marek
Comment 8 Stef Walter 2012-08-06 15:44:35 UTC 
After I updated to poppler-0.20.2-3 I could print a PDF. So my guess would be that the problem is resolved by those patches. Not 100% sure, since I've also updated other stuff today, but I think so.
Comment 9 Marek Kašík 2012-08-06 15:47:50 UTC 
Thank you for quick response. I'm closing this bug then. If you encounter the problem again, feel free to reopen this bug.

Regards

Marek