Bug 852420

Summary: System profile does not show new ip address even after executing 'rhn-profile-sync' .
Product: [Retired] Red Hat Network Reporter: Brooks <bsaylor>
Component: RHN/BackendAssignee: Application Maintenance and Support Team <ams-dev-list>
Status: CLOSED EOL QA Contact:
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2017-07-05 15:25:18 UTC Type: Bug
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Description Brooks 2012-08-28 13:00:35 UTC
Description of problem:
If a systems IP address changes, even after executing a rhn-profile sync the new IP address will not be reflected within RHN. A 'Hardware refresh' does not resolve the problem either

Version-Release number of selected component (if applicable):
N/A

How reproducible:
Everytime

Steps to Reproduce:
1. Change IP address of a registered system
2. Complete a rhn-profile-sync

  
Actual results:
The systems new IP address will not reflect within RHN

Expected results:
New IP address appears within the UI and backend as needed

Additional info:
This issue was reported in INC000000564707

Comment 1 Brooks 2012-08-28 13:05:53 UTC
US24826

Comment 2 Thomas "Shea" DeAntonio 2017-07-05 15:25:18 UTC
As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).