Bug 85355

Summary: redhat-logviewer crashes on open
Product: [Retired] Red Hat Linux Reporter: allan grossman <wizard>
Component: redhat-logviewerAssignee: Tammy Fox <tammy.c.fox>
Status: CLOSED NOTABUG QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 8.0   
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2003-03-10 16:23:37 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description allan grossman 2003-02-28 15:15:17 UTC
Description of problem:

redhat-logviewer crashes on open

Version-Release number of selected component (if applicable):

Default that ships with RH 8.0.

How reproducible:

Easy - just try to run the application.

Steps to Reproduce:
1.  Run redhat-logviewer
Actual results:

When run from terminal, application crashes with the following information:

unable to translate from iso-8859-1 utf-8
Traceback (most recent call last):
  File "/usr/share/redhat-logviewer/redhat-logviewer.py", line 30, in ?
    import LogViewerGui
  File "/usr/share/redhat-logviewer/LogViewerGui.py", line 137, in ?
    ftpClass = LogFileClass.LogFileClass("FTPLOG")
  File "/usr/share/redhat-logviewer/LogFileClass.py", line 69, in __init__
  File "/usr/share/redhat-logviewer/LogFileClass.py", line 119, in read_log
    self.buffer.insert_into_buffer_at_offset(iter, line)
  File "/usr/share/redhat-logviewer/LogBuffer.py", line 117, in 
    self.insert(iter, line, -1)
TypeError: GtkTextBuffer.insert() argument 2 must be string without null bytes,
not str

Expected results:

I expected to able to view logfiles.

Additional info:

Comment 1 Tammy Fox 2003-03-01 01:18:49 UTC
What is your $LANG environment variable set to? Can you read the FTP log file
with a text editor such as vi or Emacs? 

Comment 2 allan grossman 2003-03-01 12:04:58 UTC
$LANG is en_US.iso885915

I can read the FTP log in vi or gedit.

Comment 3 allan grossman 2003-03-01 23:49:35 UTC
Tammy, I'm going out of town on business first thing Sunday morning and will 
be without email all next week.  I'll be back in town the evening of March 8.


Comment 4 Tammy Fox 2003-03-06 17:23:19 UTC
Is this system a fresh install of RHL 8.0 or an upgraded system? If it is an
upgraded system, please tell me what version was installed and which versions
it was upgraded to. AFAIK, none of our final versions set the locale to
en_US.iso885915. Have you upgraded it from a beta version? The default US English
locale for RHL 8.0 is en_US.UTF-8. I think your log file is encoded in
en_US.iso885915, which is why it can not be read properly by redhat-logviewer.

Comment 5 allan grossman 2003-03-08 23:07:19 UTC
This is an upgrade from RH7.3 - but httpd was downgraded back to Apache 1.3 as 
there are some issues with php and Apache 2.x.

I changed etc/sysconfig/i18n to UTF-8 and logviewer now works - thank you.

One more question.  Since this /i18n looks exactly like a RH7.3 version I 
don't know what the SYSFONT and SUSFONTACM variables should be set to.  I left 
iso885915 as a supported locale just in case - can you give me the defaults 
for the other two variables?

thanks again  :)

Comment 6 Tammy Fox 2003-03-10 16:23:37 UTC
FWIW, upgrades are not supposed to modify /etc/sysconfig/i18n. That is why your
values are still from RHL 7.3. On a RHL 8.0 box, the following is in


I'm closing this as NOTABUG since it wasn't a bug in redhat-logviewer after all.