Bug 855731

Summary:	Cannot use abrt to submit bugs on gnome-shell.x86_64
Product:	[Fedora] Fedora	Reporter:	John Slade <redhatbugzilla>
Component:	abrt	Assignee:	abrt <abrt-devel-list>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	17	CC:	abrt-devel-list, dvlasenk, iprikryl, jfilak, jmoskovc, kklic, loganjerry, mmilata, mtoman, redhat_bugzilla
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-10-22 10:53:32 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description John Slade 2012-09-10 06:50:58 UTC

Description of problem:

Trying to submit bugs on gnome-shell (version gnome-shell-3.4.1-5.fc17.x86_64).

But when the remote debug trace is trying to be created it keeps failing.

This occurs on every crash I try and submit for gnome-shell using abrt.

Response from abrt:

=== OUTPUT ===
INFO: mock.py version 1.1.18 starting...
State Changed: init plugins
INFO: selinux enabled
State Changed: start
State Changed: lock buildroot
State Changed: clean
State Changed: unlock buildroot
State Changed: init
State Changed: lock buildroot
Mock Version: 1.1.18
INFO: Mock Version: 1.1.18
INFO: calling preinit hooks
State Changed: running yum
ERROR: Command failed: 
 # ['/usr/bin/yum', '--installroot', '/var/lib/mock/943734224/root/', '--skip-broken', 'install', 'gnome-shell-3.4.1-5.fc17', 'GConf2-debuginfo-3.2.5-1.fc17.x86_64', '1:NetworkManager-debuginfo-0.9.4.0-9.git20120521.fc17.x86_64', 'PackageKit-debuginfo-0.7.5-1.fc17.x86_64', 'PackageKit-gtk3-module-0.7.5-1.fc17.x86_64', 'accountsservice-debuginfo-0.6.21-2.fc17.x86_64', 'adwaita-gtk3-theme-3.4.2-1.fc17.x86_64', 'atk-debuginfo-2.4.0-1.fc17.x86_64', 'cairo-debuginfo-1.10.2-7.fc17.x86_64', 'clutter-debuginfo-1.10.8-1.fc17.x86_64', 'cogl-debuginfo-1.10.2-1.fc17.x86_64', 'cyrus-sasl-debuginfo-2.1.23-31.fc17.x86_64', '1:dbus-debuginfo-1.4.10-4.fc17.x86_64', 'dbus-glib-debuginfo-0.92-3.fc17.x86_64', '1:dbus-libs-1.4.10-4.fc17.x86_64', 'dconf-0.12.1-1.fc17.x86_64', 'dconf-debuginfo-0.12.1-1.fc17.x86_64', 'e2fsprogs-debuginfo-1.42.3-2.fc17.x86_64', 'evolution-data-server-debuginfo-3.4.3-1.fc17.x86_64', 'expat-2.1.0-1.fc17.x86_64', 'expat-debuginfo-2.1.0-1.fc17.x86_64', 'flac-debuginfo-1.2.1-9.fc17.x86_64', '1:folks-0.6.9-2.fc17.x86_64', '1:folks-debuginfo-0.6.9-2.fc17.x86_64', 'fontconfig-debuginfo-2.8.0-7.fc17.x86_64', 'freetype-debuginfo-2.4.8-3.fc17.x86_64', 'gcc-base-debuginfo-4.7.0-5.fc17.x86_64', 'gcr-debuginfo-3.4.1-2.fc17.x86_64', 'gdk-pixbuf2-debuginfo-2.26.1-1.fc17.x86_64', 'gjs-1.32.0-1.fc17.x86_64', 'gjs-debuginfo-1.32.0-1.fc17.x86_64', 'glib-networking-2.32.3-1.fc17.x86_64', 'glib-networking-debuginfo-2.32.3-1.fc17.x86_64', 'glib2-debuginfo-2.32.3-1.fc17.x86_64', 'glibc-2.15-56.fc17.x86_64', 'glibc-debuginfo-2.15-56.fc17.x86_64', '1:gnome-bluetooth-3.4.2-1.fc17.x86_64', '1:gnome-bluetooth-debuginfo-3.4.2-1.fc17.x86_64', 'desktop-backgrounds-gnome', 'gnome-keyring-3.4.1-2.fc17.x86_64', 'desktop-backgrounds-gnome', 'gnome-keyring-debuginfo-3.4.1-2.fc17.x86_64', 'desktop-backgrounds-gnome', 'gnome-menus-debuginfo-3.4.2-1.fc17.x86_64', 'desktop-backgrounds-gnome', 'gnome-shell-3.4.1-5.fc17.x86_64', 'desktop-backgrounds-gnome', 'gnome-shell-debuginfo-3.4.1-5.fc17.x86_64', 'desktop-backgrounds-gnome', 'gnome-themes-standard-debuginfo-3.4.2-1.fc17.x86_64', 'gnutls-debuginfo-2.12.17-1.fc17.x86_64', 'gobject-introspection-debuginfo-1.32.1-1.fc17.x86_64', 'gsm-debuginfo-1.0.13-6.fc17.x86_64', 'gstreamer-debuginfo-0.10.36-1.fc17.x86_64', 'gtk3-debuginfo-3.4.4-1.fc17.x86_64', 'gvfs-1.12.3-1.fc17.x86_64', 'gvfs-debuginfo-1.12.3-1.fc17.x86_64', '1:js-debuginfo-1.8.5-9.fc17.x86_64', 'json-c-debuginfo-0.9-4.fc17.x86_64', 'json-glib-debuginfo-0.14.2-2.fc17.x86_64', 'keyutils-debuginfo-1.5.5-2.fc17.x86_64', 'keyutils-libs-1.5.5-2.fc17.x86_64', 'krb5-debuginfo-1.10.2-2.fc17.x86_64', 'krb5-libs-1.10.2-2.fc17.x86_64', 'libICE-debuginfo-1.0.8-1.fc17.x86_64', 'libSM-debuginfo-1.2.1-1.fc17.x86_64', 'libX11-debuginfo-1.5.0-2.fc17.x86_64', 'libXau-debuginfo-1.0.6-3.fc17.x86_64', 'libXcomposite-debuginfo-0.4.3-3.fc17.x86_64', 'libXcursor-debuginfo-1.1.13-1.fc17.x86_64', 'libXdamage-debuginfo-1.1.3-3.fc17.x86_64', 'libXext-debuginfo-1.3.1-1.fc17.x86_64', 'libXfixes-debuginfo-5.0-2.fc17.x86_64', 'libXi-debuginfo-1.6.1-1.fc17.x86_64', 'libXinerama-debuginfo-1.1.2-1.fc17.x86_64', 'libXrandr-debuginfo-1.3.1-3.fc17.x86_64', 'libXrender-debuginfo-0.9.7-1.fc17.x86_64', 'libXtst-debuginfo-1.2.0-3.fc17.x86_64', 'libXxf86vm-debuginfo-1.1.2-1.fc17.x86_64', 'libasyncns-debuginfo-0.8-3.fc17.x86_64', 'libbluray-debuginfo-0.2.2-1.fc17.x86_64', 'libcanberra-0.28-6.fc17.x86_64', 'libcanberra-debuginfo-0.28-6.fc17.x86_64', 'libcanberra-gtk3-0.28-6.fc17.x86_64', 'libcom_err-1.42.3-2.fc17.x86_64', 'libcroco-debuginfo-0.6.5-1.fc17.x86_64', 'libdrm-debuginfo-2.4.33-3.fc17.x86_64', 'libffi-debuginfo-3.0.10-2.fc17.x86_64', 'libgcc-4.7.0-5.fc17.x86_64', 'libgcrypt-1.5.0-3.fc17.x86_64', 'libgcrypt-debuginfo-1.5.0-3.fc17.x86_64', 'libgee06-debuginfo-0.6.4-1.fc17.x86_64', 'libgnome-keyring-debuginfo-3.4.1-2.fc17.x86_64', 'libgnomekbd-debuginfo-3.4.0.2-2.fc17.x86_64', 'libgpg-error-1.10-2.fc17.x86_64', 'libgpg-error-debuginfo-1.10-2.fc17.x86_64', '2:libogg-debuginfo-1.3.0-1.fc17.x86_64', 'libpciaccess-debuginfo-0.13.1-1.fc17.x86_64', '2:libpng-debuginfo-1.5.10-1.fc17.x86_64', 'librsvg2-2.36.1-1.fc17.x86_64', 'librsvg2-debuginfo-2.36.1-1.fc17.x86_64', 'libselinux-debuginfo-2.1.10-3.fc17.x86_64', 'libsndfile-debuginfo-1.0.25-2.fc17.x86_64', 'libsoup-debuginfo-2.38.1-1.fc17.x86_64', 'libtasn1-debuginfo-2.12-1.fc17.x86_64', 'libtdb-debuginfo-1.2.10-15.fc17.x86_64', 'libtool-debuginfo-2.4.2-3.fc17.x86_64', '1:libvorbis-debuginfo-1.3.3-1.fc17.x86_64', 'libxcb-debuginfo-1.8.1-1.fc17.x86_64', 'libxkbfile-debuginfo-1.0.8-1.fc17.x86_64', 'libxklavier-debuginfo-5.2.1-1.fc17.x86_64', 'libxml2-debuginfo-2.7.8-7.fc17.x86_64', 'mesa-debuginfo-8.0.3-3.fc17.x86_64', 'mesa-dri-drivers-8.0.3-3.fc17.x86_64', 'mutter-debuginfo-3.4.1-3.fc17.x86_64', 'nspr-debuginfo-4.9.1-2.fc17.x86_64', 'nss-debuginfo-3.13.5-1.fc17.x86_64', 'nss-softokn-debuginfo-3.13.5-1.fc17.x86_64', 'nss-util-debuginfo-3.13.5-1.fc17.x86_64', '1:openssl-1.0.0j-1.fc17.x86_64', '1:openssl-debuginfo-1.0.0j-1.fc17.x86_64', 'p11-kit-debuginfo-0.12-1.fc17.x86_64', 'pango-debuginfo-1.30.0-1.fc17.x86_64', 'pixman-0.24.4-2.fc17.x86_64', 'pixman-debuginfo-0.24.4-2.fc17.x86_64', 'polkit-debuginfo-0.104-6.fc17.x86_64', 'pulseaudio-debuginfo-1.1-9.fc17.x86_64', 'sqlite-debuginfo-3.7.11-3.fc17.x86_64', 'startup-notification-debuginfo-0.12-3.fc17.x86_64', 'systemd-debuginfo-44-17.fc17.x86_64', 'tcp_wrappers-debuginfo-7.6-69.fc17.x86_64', 'tcp_wrappers-libs-7.6-69.fc17.x86_64', 'telepathy-glib-debuginfo-0.18.1-2.fc17.x86_64', 'telepathy-logger-debuginfo-0.4.0-2.fc17.x86_64', 'udev-debuginfo-182-3.fc17.x86_64', 'upower-debuginfo-0.9.17-1.fc17.x86_64', 'util-linux-debuginfo-2.21.2-2.fc17.x86_64', 'xcb-util-debuginfo-0.3.8-2.fc17.x86_64', 'zlib-1.2.5-6.fc17.x86_64', 'zlib-debuginfo-1.2.5-6.fc17.x86_64', 'shadow-utils', 'gdb', 'rpm', '--setopt=tsflags=nocontexts']
Error: Protected multilib versions: 1:openssl-1.0.0j-2.fc17.i686 != 1:openssl-1.0.0j-1.fc17.x86_64
Error: Protected multilib versions: PackageKit-glib-0.7.6-1.fc17.x86_64 != PackageKit-glib-0.7.5-1.fc17.i686
Error: Protected multilib versions: krb5-libs-1.10.2-2.fc17.x86_64 != krb5-libs-1.10.2-6.fc17.i686
Error: Protected multilib versions: zlib-1.2.5-7.fc17.i686 != zlib-1.2.5-6.fc17.x86_64
Error: Protected multilib versions: PackageKit-0.7.5-1.fc17.i686 != PackageKit-0.7.6-1.fc17.x86_64
 You could try running: rpm -Va --nofiles --nodigest

Comment 1 Jerry James 2012-09-10 14:37:21 UTC

Just hit this, too.  It looks like the retrace server's mock config is setup to pull from the buildroot overrides.  This is guaranteed to cause problems.  If package X is in a buildroot override, it is there for only one reason: one or more other packages that depend on it need to be rebuilt.  This means that the version of package X in the buildroot override cannot be installed together with the versions of those other packages that are already in the repo, and other versions of those packages may not exist yet.

Comment 2 Jerry James 2012-09-10 14:47:55 UTC

No, I was wrong.  The PackageKit-0.7.6-1 update is not in buildroot overrides, but rather in -updates-testing:

https://admin.fedoraproject.org/updates/FEDORA-2012-12509/PackageKit-0.7.6-1.fc17

Comment 3 Matthieu Pupat 2012-09-14 15:59:46 UTC

Looks like a duplicate of #855136

Comment 4 Jiri Moskovcak 2012-10-22 10:53:32 UTC

The chroot install algorithm has been rewritten to not use yum and I believe it should address even the problem from this bugzilla.