Bug 859658

Summary:	hp-sendfax is not working
Product:	[Fedora] Fedora	Reporter:	NM <andrew.kavalov>
Component:	hplip	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED ERRATA	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	16	CC:	dominick.grift, jpopelka, twaugh
Target Milestone:	---	Keywords:	Reopened
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	hplip-3.12.9-6.fc16	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:	841951	Environment:
Last Closed:	2012-10-15 09:28:35 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description NM 2012-09-22 22:06:56 UTC

+++ This bug was initially created as a clone of Bug #841951 +++

HP Linux Imaging and Printing System (ver. 3.12.9)
PC Sendfax Utility ver. 9.0

Description of problem:
Today after updating hplip from 3.12.6 to 3.12.9 version (using yum), hp-sendfax stop working. 
When executing:  hp-sendfax -n -f 18884732963 -l debug test 
I observe the following lines over and over: 

hp-sendfax[10322]: debug: Waiting for fax...
hp-sendfax[10322]: debug: [dbus.String(u'hpfax:/net/Officejet_4620_series?zc=HPB4B52F1D2587'), dbus.String(u''), dbus.Int32(0), dbus.String(u'akavalov'), dbus.Int32(119), dbus.String(u''), dbus.Double(0.0), dbus.String(u'')]

Reproducible always. 

Additional info:
Hardware - HP OFFICEJET 4620 AIO. 
Linux armat1.home 3.4.9-2.fc16.x86_64 #1 SMP Thu Aug 23 17:51:29 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Disabling SElinux does not change this behavour. Any ideas?

Comment 1 Jiri Popelka 2012-09-24 11:40:44 UTC

(In reply to comment #0)
> Disabling SElinux does not change this behavour.

So it doesn't seem to be related to bug #841951.

I have no idea how to debug this issue so do you think you could report it directly upstream ?  https://bugs.launchpad.net/hplip/
Thanks.

Comment 2 NM 2012-09-24 13:55:10 UTC

Sure, will do. Thanks.

Comment 3 Jiri Popelka 2012-10-02 15:50:34 UTC

According to
https://bugs.launchpad.net/hplip/+bug/1055510/comments/5
it seems that I forgot to package the new /var/log/hp/tmp directory.

Thanks for the investigation Andrew.

Comment 4 Fedora Update System 2012-10-02 16:02:46 UTC

hplip-3.12.9-6.fc18 has been submitted as an update for Fedora 18.
https://admin.fedoraproject.org/updates/hplip-3.12.9-6.fc18

Comment 5 Fedora Update System 2012-10-02 16:07:07 UTC

hplip-3.12.9-6.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/hplip-3.12.9-6.fc16

Comment 6 NM 2012-10-02 16:29:49 UTC

Thanks.

Comment 7 Fedora Update System 2012-10-02 19:47:46 UTC

Package hplip-3.12.9-6.fc18:
* should fix your issue,
* was pushed to the Fedora 18 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing hplip-3.12.9-6.fc18'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2012-15208/hplip-3.12.9-6.fc18
then log in and leave karma (feedback).